Osbourne Pinner  Reviews 114

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, dedication, and supportive approach, making complex situations easier to navigate. Many highlight the exceptional customer service, noting that the team is knowledgeable, responsive, and provides clear guidance throughout the process, often leading to successful outcomes. People appreciate the consistent communication and the feeling of being valued as clients. However, some customers also noted issues with communication and responsiveness, particularly regarding updates and follow-ups. A few reviewers experienced delays and felt that their cases were not prioritized, leading to frustration. There were also occasional concerns about billing practices and the initial contact experience with the firm.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, reliability, and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight quick, clear,... See more

Customer service

Clients share positive opinions on customer service, praising the exceptional support received. Many... See more

Customer communications

Reviewers highlight ambiguous aspects of contact. Some customers report positive experiences, noting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just wanted to take a moment to thank you Claire for all the work you have done on my case. I truly appreciate the professionalism, clarity, and dedication you showed throughout the process. Your g... See more

Rated 5 out of 5 stars

I’m so thankful to Anisa Ejaz for all her help with my UK visa application! She’s been absolutely amazing from day one from the free consultation up to the follow-ups after submission. She’s alw... See more

Rated 5 out of 5 stars

Anisa was amazing. She really helped me get through the toughest time and was very efficient , professional and kind and made sure I understood every step of the process. The communication was excell... See more

Rated 5 out of 5 stars

Pinky has been fantastic with my spouse visa application. She made herself available to answer my queries and help me prepare documents. It's been such a stressful time and i am grateful for the help... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

114 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Mr Gavinder

I am writing to express my sincere satisfaction with the service I received from Osbourne Pinner Solicitors. I was particularly pleased with the assistance you provided regarding my recent matter. I would not hesitate to recommend Osbourne Pinner Solicitors to anyone in need of legal services. I wish you all the very best. Best wishes, G. Sohal

September 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Poor Client Experience

Unable to get beyond the awful experience of the so-called receptionist. Argumentative, abrupt, rude with an inability to listen to clients (prospective or otherwise) whilst multi-tasking and evidently experiencing client calls as an interruption to her day … If this as the first contact experience is anything to go by then perhaps worth avoiding ….

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

I am overjoyed to have received a…


I am overjoyed to have received a successful outcome for my family application! It was truly a delightful surprise to learn that the decision was made within just one month. This swift resolution not only exceeded my expectations but also brought a sense of relief and happiness to my family. Throughout this journey, Solicitor Richard played an invaluable role in guiding us. His expertise and dedication made a significant difference in navigating the complexities of our application process. I am incredibly grateful to both Richard and the firm for their professional services and unwavering support. Their commitment to our case has made this experience not just successful, but also remarkably smooth.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Business Sponsor Licence Solicitors UK

We are delighted to share the successful outcome of our company’s services with you. After reaching out to Osbourne Pinner Solicitors, we were highly recommended to work with Solicitor Richard Young. From the outset, Richard impressed us with his professionalism and extensive knowledge of the legal processes involved. He carefully guided us through every step of the matter, ensuring that we felt informed and supported throughout.

Thanks to Richard’s expertise, we are thrilled to announce that our application has been successful, and our license has been reinstated by the Home Office. This outcome not only brings relief but also validates the hard work and dedication of our team. We wholeheartedly recommend Osbourne Pinner for their outstanding sponsor license services, as they have proven to be reliable and effective partners in our journey.

October 16, 2024
Unprompted review
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Rated 5 out of 5 stars

I recently had the pleasure of reaching…

I recently had the pleasure of reaching out to Osbourne Pinner regarding a legal matter, and I couldn't be more satisfied with the experience. The firm contacted me very promptly. From the very first call, Ms. Pinky was exceptionally helpful and attentive. She took the time to explain the entire process in detail, ensuring I understood what to expect every step of the way. Highly recommended!!

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

We highly recommend Richard Young and…

We highly recommend Richard Young and Osbourne Pinner for their diligent and thorough service in the application for a Sponsor Licence for our company. He helped us through the documentation and application process at every stage for a successful outcome and made the journey easy for us.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Sponsorship Licence Revolution

We are so pleased to receive such a great news. Our company's sponsor licence was suspended. We reached to Osbourne Pinner Solicitors who highly recommended me Solicitor Richard Young. We discussed our matter with Solicitor Richard and he advised us with the whole process. Richard was very professional and knowledgeable. We are so pleased to received the successful outcome of our application. Our licence has been successfully reinstated by the Home Office. We have no hesitation to recommend Osbourne Pinner for their sponsor licence services. Best wishes, Sunrise Healthcare limited

June 21, 2024
Unprompted review
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Rated 5 out of 5 stars

I'm very grateful to Osbourne Pinner…

I'm very grateful to Osbourne Pinner Solicitors and Ms Pinky Ong Yee Han for their assistance with my visa application process. I had been worried about my complex background and am so glad to have instructed her about the application. Thank you so much Osbourne Pinner for your great services

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with osbourne pinner was…

My experience with osbourne pinner was amazing, had a lot of questions and i was a bit lost as i am having a bit of hard time talking to them made me feel better and safe in a way and i also found confort and a lot of informations to all my questions i would recommend their service 10000% and i would definitely use them in the future for their support and amazing advice.

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Skilled Worker visa (Tier2)

My application was dealt with success by Pinky Ong Yee Han. Extremely satisfied with her services and I'm grateful for her assistance and advice so far. She has made my whole visa experience a smooth and stress free process and I highly recommend her services.

March 27, 2024
Unprompted review
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Rated 5 out of 5 stars

I'd like to thank Pinky for her…

I'd like to thank Pinky for her assistance with my Partner Visa application. I'm grateful for her assistance and am happy I was able to submit the application and receive a successful decision in less than 3 months since I instructed her. She was extremely efficient and professional and I was very happy with her services overall. I would recommend Pinky's services for immigration matters.

Jess Anne Pollard

February 29, 2024
Unprompted review
Rated 1 out of 5 stars

Appalling service

Having completed an online contact form and received an automated response stating that they would contact me shortly - no response received. Telephoned their office, whereby someone very cagely answered the phone for me to only be told that the solicitor was busy and could not take on any more enquiries. Needless to say I would definitely NOT recommend this company

February 21, 2024
Unprompted review
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Rated 5 out of 5 stars

The Team Acted Quickly

During my divorce, I came across Osbourne Pinner Solicitors because my case with a cunning ex-partner was too tricky for a local solicitor to handle. The team acted quickly to protect my interests for which I’m eternally grateful. Solicitor Farah handled my case with empathy, diligence, and patience. I am grateful for all of her hard work and professionalism in achieving a fair and just outcome that protected my own and my daughter's futures.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended Litigation Solicitor

I highly recommend Osbourne Pinner Solicitors for their litigation services. My litigation matter was dealt with by Santhosh Karuvari. I was very happy with Osbourne Pinner and Solicitor Santhosh's services.

Santhosh is a very knowledgeable solicitor. He was very helpful throughout the whole process. The whole team kept me updated on my litigation matter. I am so pleased to receive a successful outcome of my matter now.

Thank you, Santhosh and Osbourne Pinner for the successful outcome and for your help with my matter to make it successful. I have no hesitation to recommend Osbourne Pinner Solicitors for their litigation services.

Best wishes. R. Soni

January 18, 2024
Unprompted review
Rated 1 out of 5 stars

Poor Service & Conflicting Advice

We were told our sponsorship license was straight forward following several emails Ms Yee Han does not follow through what she says on the phone. Service has been slow and complicated throughout. Seems this firm is taking on case loads that they can no longer handle.. stay clear.

December 5, 2023
Unprompted review

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