osmaps.com Reviews 348

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 316 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products, highlighting their excellence and suitability for various activities like walking and cycling. Many people also appreciate the efficient ordering process and the prompt, well-packaged delivery of their items. The flexibility of the online system and the option for waterproof maps are also frequently mentioned as positive aspects. However, some customers also noted that the website can be difficult to navigate, especially when trying to find specific products or locations. A few other people also felt that delivery services, particularly with certain carriers, were slow or resulted in lost orders. There were also occasional mentions of small inaccuracies in maps or issues with book images not matching the delivered edition.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and efficient... See more

Product

Reviewers mention positive feedback about product, highlighting its excellent quality and finish. Customers... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and efficient.... See more

Website

Customers had ambiguous experiences with the website, with some reviewers finding it easy to navigate and use... See more

User experience

People report ambiguous experiences with user experience, with many finding the website easy to navigate,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very efficient and competant. The flexibility of this online system gives a new dimension to those of us who still prefer a paperwork map over tech. Top marks. It has certainly sorted out the dificul... See more

Company replied

Rated 5 out of 5 stars

Map was delivered on time, well packaged and its usual excellent quality. I downloaded it onto my app, unfortunately when I was planning my route when camping, the newly added one disappeared of my ap... See more

Company replied

Rated 5 out of 5 stars

Bought 2 paper maps. Website isn't the easiest to navigate when you know what you want, but don't let that put you off. Delivery was quick and trouble free (despite being evri). OS maps are excellent.... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate website. Easy to purchase, and very quick delivery...what's not to like! Purchased our first ever laminated map so wasn't sure what to expect, but it's great it folds just like a pa... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

348 reviews

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Rated 5 out of 5 stars

Good

Good, clear ordering process and prompt delivery.

June 1, 2026
osmaps.com logo

Reply from osmaps.com

We're so pleased you found our ordering process clear and delivery prompt. Thank you!

Rated 5 out of 5 stars

Great Service

Great Service! Fast Delivery of excellent waterproof maps

June 6, 2026
osmaps.com logo

Reply from osmaps.com

We appreciate you taking the time to leave us an excellent review and hope that you enjoy using your new maps. Thank you for choosing us!

Rated 5 out of 5 stars

Easy transaction

Easy transaction

June 6, 2026
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Reply from osmaps.com

We appreciate you taking the time to leave us an excellent review and hope that you enjoy using your new paper maps. Thank you for choosing us!

Rated 5 out of 5 stars

Great maps

Bought 2 paper maps. Website isn't the easiest to navigate when you know what you want, but don't let that put you off. Delivery was quick and trouble free (despite being evri). OS maps are excellent.

June 5, 2026
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Reply from osmaps.com

We appreciate you taking the time to leave us an excellent review. Your feedback helps us to continue working hard to meet and exceed expectations.
Thank you for choosing us and we wish you a lovely day!

Rated 5 out of 5 stars

Map was delivered on time

Map was delivered on time, well packaged and its usual excellent quality. I downloaded it onto my app, unfortunately when I was planning my route when camping, the newly added one disappeared of my app! It said it was downloaded but wouldn’t show up! I had to refer to the paper map all the time.

May 26, 2026
osmaps.com logo

Reply from osmaps.com

We appreciate your feedback regarding the map's quality and timely delivery. We're concerned to hear about the issue you experienced with the downloaded map disappearing from your app while camping. We would like to follow up with you regarding this so will be in touch shortly. Thanks again.

Rated 5 out of 5 stars
osmaps.com logo

Reply from osmaps.com

Hello Neil, we appreciate you taking the time to leave us an excellent review and hope that you enjoy using your new maps!

Rated 5 out of 5 stars

Love all things OS.

Love all things OS.

Great products for the outdoors and my map collection is increasing now.

Cant wait to study and explore my 2 new historic Maps I purchased

June 5, 2026
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Reply from osmaps.com

We're so glad you love our products and that your map collection is growing! We hope you enjoy studying and exploring your new historic maps. Feedback like yours encourages us to continue working hard to meet and exceed your expectations, thank you!

Rated 5 out of 5 stars

Perfect Outdoorsy Gift

The package arrived sooner than expected in pristine condition. Perfect gift for a lover of the outdoors.

June 5, 2026
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Reply from osmaps.com

We appreciate you taking the time to leave us an excellent review. We've worked hard on our custom-made range and we're so happy that you're satisfied with your purchase. Thank you for choosing us and we wish you a lovely day!

Rated 5 out of 5 stars

Buying a Map

Very easy and more affordable than shops.

June 5, 2026
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Reply from osmaps.com

We are truly delighted to hear you found our services easy and affordable. We appreciate your kind words.

Rated 5 out of 5 stars

Great present that was very well wrapped

Great present that was very well wrapped. Expensive but worth the money

May 29, 2026
osmaps.com logo

Reply from osmaps.com

Hello Jane, we really appreciate you taking the time to leave us an excellent review. We've worked hard on our custom-made range and we're so happy that you're satisfied with your purchase. Thank you for choosing us and we wish you a lovely day!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good value for money. Safely packaged.

May 29, 2026
osmaps.com logo

Reply from osmaps.com

We appreciate you taking the time to leave us an excellent review. Your feedback helps us to continue working hard to meet and exceed expectations. Thank you for choosing us and we wish you a lovely day!

Rated 5 out of 5 stars

Very fast service & also very clear…

Very fast service & also very clear printed customised maps

June 5, 2026
osmaps.com logo

Reply from osmaps.com

We appreciate you taking the time to leave us an excellent review. We've worked hard on our custom-made range and we're so happy that you're satisfied with your purchase. Thank you!

Rated 5 out of 5 stars
osmaps.com logo

Reply from osmaps.com

We appreciate you taking the time to leave us an excellent review and hope that you enjoy using your new map. Thank you for choosing us and we wish you a lovely day!

Rated 5 out of 5 stars

On time!

My maps arrived quicker than I had anticipated so I could plan my holiday excursions with time to spare.

May 29, 2026
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Reply from osmaps.com

We're so happy your maps arrived quickly, allowing you ample time to plan your holiday excursions. Thank you for your kind words!

Rated 5 out of 5 stars

very fast service

very fast service, ordered and delivered following day.

June 5, 2026
osmaps.com logo

Reply from osmaps.com

We're glad you enjoyed our fast service. We appreciate your positive feedback!

Rated 5 out of 5 stars

Easy to oder

Easy to oder. Quick delivery

June 5, 2026
osmaps.com logo

Reply from osmaps.com

We appreciate you taking the time to leave us an excellent review. We hope you enjoy using your new custom-made maps!

Rated 4 out of 5 stars

Where they are

Reliable and accurate. Foldable and precise

May 29, 2026
osmaps.com logo

Reply from osmaps.com

Thank you for your review, we're so glad you found our map reliable and precise. Thank you for choosing to shop with us and have a good rest of your day.

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