Very efficient and competant. The flexibility of this online system gives a new dimension to those of us who still prefer a paperwork map over tech. Top marks. It has certainly sorted out the dificul... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Map was delivered on time, well packaged and its usual excellent quality. I downloaded it onto my app, unfortunately when I was planning my route when camping, the newly added one disappeared of my ap... See more
Company replied
Bought 2 paper maps. Website isn't the easiest to navigate when you know what you want, but don't let that put you off. Delivery was quick and trouble free (despite being evri). OS maps are excellent.... See more
Company replied
Easy to navigate website. Easy to purchase, and very quick delivery...what's not to like! Purchased our first ever laminated map so wasn't sure what to expect, but it's great it folds just like a pa... See more
Company replied
4.5
Excellent
348 reviews
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Excellent Quality
Very easy to find specific map and to order. The map is excellent quality as is the frame. Delivered quickly.
June 4, 2026
Reply from osmaps.com
We appreciate you taking the time to leave us an excellent review. We've worked hard on our custom-made range and we're so happy that you're satisfied with your purchase. Thank you for choosing us and we wish you a lovely day!
Once the correct map had been…
Once the correct map had been identified, ordering was easy and delivery prompt
June 4, 2026
Reply from osmaps.com
We're so glad ordering was easy and delivery prompt for you. We appreciate your positive feedback and thank you for choosing to shop with us!
Diabolical service
Diabolical service. Map not delivered with no information why. 'chat' seems to be the only option of getting in touch without having to spend more of my money on the phone. I expected better from OS
June 2, 2026
Reply from osmaps.com
We are sorry to hear that you have not received your order or any information regarding where this order is.
We would like to follow this up with you so will be in contact shortly.
Thanks, and have a good rest of your day.
Maps are pure pleasure and the edition…
Maps are pure pleasure and the edition of the geological map of the UK is outstanding!
May 27, 2026
Reply from osmaps.com
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you are pleased with the edition of the geological map of the UK. Feedback like yours encourages us to continue working hard to meet and exceed your expectations. This review made our day!
Reply from osmaps.com
We're so glad you found the map selection easy and appreciated our efficient delivery. Thank you for your feedback!
Reply from osmaps.com
We love to hear positive feedback and take pride in knowing that we are delivering great customer service. Thank you for choosing us and we wish you a lovely day!
Great value
Great value, essential mapping for anyone walking or travelling off road. Easy renewal process.
June 3, 2026
Reply from osmaps.com
We appreciate you sharing your rating with us. We take pride in our OS Maps, and we're so happy you are enjoying it. Thank you for choosing us and we wish you a lovely day!
Reply from osmaps.com
We're happy to hear you enjoyed our delivery speed. Thank you for your feedback!
Fast delivery for less than than my…
Fast delivery for less than than my local book shop
June 4, 2026
Reply from osmaps.com
Hello Graham, We're pleased to hear you found our delivery fast and affordable! We appreciate your kind words. We are happy that you have chosen to shop with us and wish you a lovely day.
Great service from OS Maps
It was very easy to find and select the specific maps I was looking for .
It offered both a waterproof option and normal option.
I also benefited from a quantity discount.
They arrived promptly and were packaged well.
May 28, 2026
Reply from osmaps.com
We're so glad you found our map selection easy to navigate and appreciated the options! It's wonderful to hear the quantity discount and prompt, well-packaged delivery enhanced your experience. We are always striving to offer the best products and value to our customers and continue to meet expectations, thank you!
Maps delivered promptly and well…
Maps delivered promptly and well packaged. It would have been nice to see a image of the map before buying so I could determine if the type and scale and detail was adequate. In the end I just relied on OS Maps having a good product and I was not disappointed.
June 4, 2026
Reply from osmaps.com
We're so glad to hear you were pleased with the prompt delivery and packaging! We appreciate your valuable feedback regarding image previews for map details. We are always looking for ways to improve our customer experience. Thank you for trusting us!
Reply from osmaps.com
Thank you for your feedback. We are glad to hear your delivery was quick and hope that you enjoy your new custom-made framed map. Thank you for choosing to shop with us and have a good rest of your week.
Excellent service after the original…
Excellent service after the original delivery went to the wrong address
June 10, 2026
Reply from osmaps.com
We're glad we could resolve the delivery issue and provide excellent service. Thank you for your kind words!
Fast delivery
June 4, 2026
Reply from osmaps.com
We appreciate you taking the time to leave us an excellent review and hope that you enjoy using your new roadmap!
Reply from osmaps.com
We are so glad you found our pricing fair and that your delivery arrived promptly. We love to hear positive feedback and take pride in knowing that we are delivering great value and customer service.
We appreciate that you have chosen to shop with us and wish you a lovely day.
The product and pricing are great. However...
The product and pricing are great. However redeeming the gift card was really difficult due to the absence of any guidance other than go to main page. No instructions on how to progress. Fortunately google explained what to do.
June 4, 2026
Reply from osmaps.com
We appreciate your feedback regarding the gift card redemption process. We are actively reviewing our guidance to make it clearer for everyone. Thank you for bringing this to our attention.
Reply from osmaps.com
Hello Anne, we appreciate you taking the time to leave us an excellent review. We've worked hard on our puzzle book range and enjoy using this. Thank you for choosing us and we wish you a lovely day!
Great product, pity about delivery
Well done OS maps, an excellent product. The only issue I had was about the delay in delivery. When it was ordered (27th May)it said that estimated delivery would be in the 7th June, in fact it arrived on the 11th 3 days late. The first i heard about the delivery was on the day it was ordered i received an email saying it had been shipped! Which gave a tracking number . The next email i received was on the 8th June, @ 14.38. Thiis confirmed it had been shipped & delivery would be that day (8th)!!
The parcel force tracking says they picked it up from OSMaps on the 9th, not the 8th (or 27th May). So OSMaps told me twice it had been dispatched when it fact it hadn't . Not very good. Otherwise it would have received 5 stars, the product is excellent
May 27, 2026
Reply from osmaps.com
We appreciate you taking the time to share your feedback. We are glad you find our maps to be an excellent product and hope that you enjoy your new custom-made product. .
Thank you for bringing the delivery issues you had experience, we are sorry this happened and we have passed this onto our shipping team for feedback going forward.
Thank you for choosing to shop with us and we wish you a lovely day!
Reply from osmaps.com
Hello John, we love to hear positive feedback and take pride in knowing that we are delivering great customer service. We hope that you enjoy using your new map!
Fantastic experience with OS Maps…
Fantastic experience with OS Maps again. The quality of the maps is known, the efficiency and quickness of delivery was fantastic. Thanks
June 4, 2026
Reply from osmaps.com
Hello Connor, we are so happy to hear you had another fantastic experience with our maps and delivery! Thank you for your wonderful feedback.
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