Since I've became a otr client it's been a very good experience. Easy to use app for uploading paperwork, quick broker credit check in seconds. Payout in minutes, if no issues with paperwork, even on... See more
Company replied
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Review summary
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What people talk about most
Based on these reviews
Thank you OTR for always searching for new ways to improve your already great company. I had a Broker back in the late 90's tell me "no one in there right mind gets involved with the trucking industry... See more
I just wanted to leave a review for Nichole Corrigan. She has helped me tremendously with a hiccup I was having with my previous team. I love the fact that she actually listens and resolves. As norm... See more
Company replied
OTR Solutions provides excellent customer service with every interaction! Processing is prompt and efficient. When I have had problems on my end - they have been quick to resolve them. Everyone I h... See more
Company replied
Company details
- #13 of 24 best companies in Transportation Service
- #8 of 27 best companies in Logistics Service
- #185 of 249 best companies in Non-Bank Financial Service
Written by the company
With over a decade of service in the transportation industry, OTR Solutions continues to provide innovative freight factoring and technology to carriers and brokers while maintaining a strong emphasis on unmatched customer support. OTR's offerings are designed to help businesses of all sizes succeed in a competitive market.From protecting trucking companies with True Non-Recourse Factoring, aiding brokerages in unlocking working capital, providing fuel discounts with the OTR Fuel Card, same day funding options, business banking for truck drivers through OTR Clutch, and exclusive partnerhip deals, OTR Solutions truly embodies the "solutions" name and has one for everyone.
Contact info
1000 Holcomb Woods Pkwy, 30076, Roswell, United States
- 4709003678
- reviews@otrsolutions.com
- otrsolutions.com
4.5
Excellent
347 reviews
Replied to 41% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All the reps are helpful
All the reps are helpful, knowledgable, good experiences always!
October 29, 2025
OTR is great!
OTR always processes my invoices in a timely manner and they will accommodate for any last minute situations as well. They are very responsive via phone and email.
October 29, 2025
Everything smooth
October 29, 2025
When I first started with Otr solutions…
When I first started with Otr solutions it was the best company , now things have went down hill. A lot promises not being met . Poor customer service . I’m leaving as soon as possible
October 29, 2025
Otr have a fast and friendly staff.
October 29, 2025
OTR Solutions is the only way to go for…
OTR Solutions is the only way to go for your factoring needs! Our account manager Nick and his entire team are always so helpful, efficient and the customer service cannot be beat.
October 29, 2025
Always informative easy going pleasure…
Always informative easy going pleasure to work with Nicole R. Over looks my account. Makes working with OTR a delight.
October 29, 2025
Very good customer service.
October 29, 2025
Responsive
October 29, 2025
OTR is awesome
OTR’s app is so easy to use! The people are awesome and are always there to help with any questions. Love OTR
October 29, 2025
fast pay and easy app
October 29, 2025
OTR is an amazing company with a great…
OTR is an amazing company with a great team of support staff. Caitlynn Shepherd is my account manager and she’s the best. She very professional and always attentive to detail.
October 28, 2025
Communication and honesty
I recommend this factoring they are very good at what they do
October 29, 2025
Good team work
This industry is not easy,
OTR team goes the extra mile to get answers from brokers on difficult situations and we appreciate that.
October 29, 2025
Reply from OTR Solutions
We know the challenges you face out there, and our team’s proud to go the extra mile for you. Thanks for the kind words and continued trust! Happy Trucking!
Thank you OTR for always searching for…
Thank you OTR for always searching for new ways to improve your already great company. I had a Broker back in the late 90's tell me "no one in there right mind gets involved with the trucking industry. " then in 2012 or so I had a Doctor tell because of trucking "you have a screwed up lifestyle. " With all of the pitfalls of this industry OTR Solutions has done away with 2 major headaches. Funding our delivery process and getting paid after. While other factoring companies are batting down the hatches or outsourcing to foreign countries, OTR with there young minds are taking risks by adopting new and better ways to help us drivers focus more on keeping our rigs between the white lines.
October 29, 2025
I have been working with OTR for about…7 years
I have been working with OTR for about seven years when I did not know what to do. I could always call and they would help me with my paperwork so that I could be paid for my loads. They are a great company. I highly recommend them to anyone if you have a business.
October 29, 2025
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