OTTASILVER Reviews 688

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, frequently highlighting the beauty and uniqueness of the jewelry. Many people appreciate the excellent customer service, noting the responsiveness and helpfulness of the support team. The presentation and packaging of orders also receive positive remarks, with consumers often delighted by the attention to detail. However, some customers also noted issues with delivery, experiencing longer shipping times than expected, even when paying for expedited options. A few people reported problems with orders being delayed, lost, or issues with invoices. Additionally, a small number of reviewers expressed dissatisfaction with customer service regarding exchanges or refunds.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality, craftsmanship, and... See more

Quality

Consumers find quality to be positive, consistently praising the high craftsmanship and durable materials.... See more

Order

Clients share positive opinions on order. Many customers express satisfaction with their purchases, often... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the responsiveness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The folks at Ottasilver stood by their product when I discovered a silver ring with a turquoise stone had a flaw -- a tool mark on the silver in the lower right corner of the opening for the stone. Th... See more

Company replied

Rated 5 out of 5 stars

Bracelets seem to be the highest quality and workmanship. This is my second purchase and the stones and other materials from which the beads are made are quite beautiful. The clasp is difficult to fas... See more

Rated 5 out of 5 stars

I’ve been a longtime customer of Ottasilver and absolutely love their jewelry — beautiful, unique, and consistently high quality. But what truly sets them apart is their customer service. Every time I... See more

Company replied

Rated 5 out of 5 stars

I'm reviewing the Blue Tiger Eye ring. I just opened the package and it is absolutely phenomenal. The presentation is excellent, the box and packaging is elegant and tasteful. The rich blue color of t... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

OTTASILVER is a boutique brand that specializes in offering high-quality and accessible men's jewelry.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

688 reviews

5-star
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1-star

Replied to 92% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Beautiful Piece

As always, OTTASILVER always comes through. Beautiful piece with weight. Delivered on time with no issues.

January 8, 2026
Unprompted review
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Reply from OTTASILVER

Thank you for your wonderful feedback. Your continued support means a lot to us!

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Rated 5 out of 5 stars

Great products and fast turnaround

Great products and fast turnaround. I’ve ordered 2 rings and both were well crafted and exceeded expectations.

January 8, 2026
Unprompted review
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Reply from OTTASILVER

Thank you so much for your kind words. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Fantastic quality

Fantastic quality. Great customer service. Beautiful designs and exquisite workmanship. I have bought 4 rings from Otta Silver, and love each one.

January 5, 2026
Unprompted review
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Reply from OTTASILVER

Thank you so much for your continued support and kind words! It means a lot to us that you’ve chosen four rings and love them all.

Rated 5 out of 5 stars

Beautiful Ring

I love this ring! It's an absolute stunner. It's very well made, it has a decent weight to it, not overly heavy to cause it to constantly tilt/shift on my hand, but just enough so you know its quality. Will definitely be buying more items.

January 5, 2026
Unprompted review
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Reply from OTTASILVER

Thank you for the kind words! We're excited to have you back for more.

Rated 5 out of 5 stars

Great quality

Item was exactly as described, great quality and packaging. I will be buying more

December 7, 2025
Unprompted review
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Reply from OTTASILVER

Thanks for the amazing review! We look forward to having you shop with us again soon.

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Rated 1 out of 5 stars

Avoid this platform and to order from them

Avoid this platform and this site. I have been waiting for my delivery for almost a month. Today UPS called me to say that Swiss customs has blocked the delivery because Ottasôver sent a false invoice for $15 instead of the correct invoice for $349. One of two things: either they're not using the money, or they're not declaring their sales to the tax authorities. In any case, I'm going to ask for a refund for my order, and I advise anyone who has ordered from them to check their order and make sure it's for money. The comments posted on their website and on Facebook are not reliabel.

January 3, 2026
Unprompted review
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Reply from OTTASILVER

We’re truly sorry to hear about your experience and understand how frustrating this situation must have been. A member of our Customer Happiness team has reached out to you directly to review the matter in detail, and we’re glad that together you were able to agree on a solution that you felt comfortable with.

We always strive to provide transparent and reliable service, and we take feedback like yours very seriously as it helps us continue to improve.

Rated 5 out of 5 stars

Beautiful Bracelets!

I got six bracelets from Ottasilver and they are absolutely beautiful. The quality is exceptional and already planning to buy more highly recommend.

December 29, 2025
Unprompted review
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Reply from OTTASILVER

So glad you’re happy with your order! Can’t wait to have you back for more.

Rated 5 out of 5 stars

Quality bracelet

glad I made this purchase very nice, high quality bracelet. looking forward to purchasing another one

December 31, 2025
Unprompted review
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Reply from OTTASILVER

Thank you for your wonderful feedback!

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Rated 5 out of 5 stars

Very nice rings

Very nice rings, good service

December 31, 2025
Unprompted review
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Reply from OTTASILVER

Thanks so much! We’re so glad you had a great experience with us.

Rated 5 out of 5 stars

Great Product and Great Customer…

Great Product and Great Customer Service. I ordered 3 bracelets a few links too small. They sent me a label for shipping, and in a few weeks I received 3 perfect bracelets!! Very very nice!! I think I may buy a ring now! Enjoy your goods!! I know I will!

December 3, 2025
Unprompted review
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Reply from OTTASILVER

Thank you so much for your kind words! We’d love to help you find the perfect ring next!

Rated 5 out of 5 stars

Not disappointed

1st off communication was exceptional and clear. I placed my order before Christmas knowing that it may take longer because of it. Well it did and it was well worth the price. Now my Wife wants to take away from me. Need to order one for her. The product is top notch and with no cheap products. Thank You!

December 22, 2025
Unprompted review
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Reply from OTTASILVER

So glad to hear everything met your expectations. Thanks for the kind words and support!

Rated 5 out of 5 stars

Just fine

Everything was just fine, order shipment and product. Thank you

December 27, 2025
Unprompted review
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Reply from OTTASILVER

Thank you for your feedback!

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Rated 5 out of 5 stars

I bought this bracelet for my husband…

I bought this bracelet for my husband as a Christmas gift. The bracelet is very high quality. The packaging was exquisite. He loves it!

December 25, 2025
Unprompted review
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Reply from OTTASILVER

We're so glad your husband loved the bracelet! Thanks for your wonderful feedback.

Rated 5 out of 5 stars

Quality + Customer Service 👌

I dont usually write reviews, but i was really impressed with the craftsmanship, and what made the experience better is the customer service and how responsive and focused they are to make sure you are satisfied. Will diffently order again.

December 23, 2025
Unprompted review
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Reply from OTTASILVER

Thank you so much for taking the time to share this thoughtful review!

Rated 4 out of 5 stars

Still haven’t received bracelets

12/31: Update: I finally did receive my order. The excellent customer service at Ottasilver kept me informed and then gave me a credit. 12/25: I ordered two bracelets beginning of December for Christmas. It’s now 12/25 and I still don’t have them. No where did it say it would take this long. It should have been clear on their website that orders are put together outside the US and that ‘by Christmas delivery’ had little to no chance of happening.

December 7, 2025
Unprompted review
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Reply from OTTASILVER

We’re very sorry for the experience you had and for the delay during the holiday season. Our Customer Happiness Team has reached out to you, and we’re glad we were able to resolve the issue. We truly appreciate your patience and understanding.

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Rated 5 out of 5 stars

well-crafted silver jewelry at a fair price

I recently purchased two rings and a bracelet from Otta Silver, and I honestly couldn’t be happier with my order. Everything fit perfectly right out of the box, which isn’t always easy to find with rings.

The quality really impressed me — the pieces feel solid, well-made, and far more premium than I expected for the price. It genuinely feels like a great deal for what you get, not just “good for the price,” but actually high-quality jewelry I’ll be wearing regularly.

Overall, the experience exceeded my expectations, and I’ll definitely be ordering more in the future. Highly recommend if you’re looking for well-crafted silver jewelry at a fair price.

December 24, 2025
Unprompted review
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Reply from OTTASILVER

Thank you for the amazing review. We truly appreciate your support and look forward to your next order!

Rated 5 out of 5 stars

Beautiful products

Beautiful products and was delivered fast for overseas purchase. Love the fit and I have big wrists so most the time of i order online they don't fit. Perfect fit!

December 24, 2025
Unprompted review
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Reply from OTTASILVER

Thank you for your kind review. We truly appreciate your support!

Rated 5 out of 5 stars

Great product

Great product. It looks and feels well made.

December 22, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thanks so much for your review! Thanks for taking the time to share your thoughts.

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