OTTASILVER Reviews 689

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, frequently highlighting the beauty and uniqueness of the jewelry. Many people appreciate the excellent customer service, noting the responsiveness and helpfulness of the support team. The presentation and packaging of orders also receive positive remarks, with consumers often delighted by the attention to detail. However, some customers also noted issues with delivery, experiencing longer shipping times than expected, even when paying for expedited options. A few people reported problems with orders being delayed, lost, or issues with invoices. Additionally, a small number of reviewers expressed dissatisfaction with customer service regarding exchanges or refunds.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality, craftsmanship, and... See more

Quality

Consumers find quality to be positive, consistently praising the high craftsmanship and durable materials.... See more

Order

Clients share positive opinions on order. Many customers express satisfaction with their purchases, often... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the responsiveness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The folks at Ottasilver stood by their product when I discovered a silver ring with a turquoise stone had a flaw -- a tool mark on the silver in the lower right corner of the opening for the stone. Th... See more

Company replied

Rated 5 out of 5 stars

Bracelets seem to be the highest quality and workmanship. This is my second purchase and the stones and other materials from which the beads are made are quite beautiful. The clasp is difficult to fas... See more

Rated 5 out of 5 stars

I’ve been a longtime customer of Ottasilver and absolutely love their jewelry — beautiful, unique, and consistently high quality. But what truly sets them apart is their customer service. Every time I... See more

Company replied

Rated 5 out of 5 stars

I'm reviewing the Blue Tiger Eye ring. I just opened the package and it is absolutely phenomenal. The presentation is excellent, the box and packaging is elegant and tasteful. The rich blue color of t... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

OTTASILVER is a boutique brand that specializes in offering high-quality and accessible men's jewelry.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

689 reviews

5-star
4-star
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2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great Customer service, even better jewelry

When something had gone wrong with my order initially, I emailed customer service and was met with a quick and friendly turnaround. When my order arrived the packaging was elegant and the jewelry simply beautiful. I will be shopping from here again and recommending it to my friends and family.

November 6, 2025
Unprompted review
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Reply from OTTASILVER

Thank you for taking the time to share your experience. We can't wait to serve you again!

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Rated 5 out of 5 stars

This is my second order of OTTA and as…

This is my second order of OTTA and as expected, another piece of art!
The craft is unmatchable.
Delivery took only few days.
I'm definitely gonna come back for more.
Great quality and Value.

November 5, 2025
Unprompted review
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Reply from OTTASILVER

It means a lot to us that you came back for more. Thank you for trusting us and sharing such kind words.

Rated 4 out of 5 stars

Great product

Great product, great prices, would be a 5 star but one of my orders got delayed due to a PayPal/website problem, and delivery was slower than expected but that is probably due to handcrafted workmanship.

November 3, 2025
Unprompted review
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Reply from OTTASILVER

Thanks so much for your review! We’re glad you’re happy with the product, and we appreciate your understanding regarding the delay. We hope to serve you even better next time!

Rated 5 out of 5 stars

Top notch Service and Quality

Customer service was immediate. Kudos to them. I was a bit nervous about online jewelry purchases. Once I received my bracelet, I was floored. It was AMAZING!!! I immediately ordered another one. I am sold on the quality, craftsmanship and customer service OttaSilver delivers!

You have one happy customer

November 3, 2025
Unprompted review
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Reply from OTTASILVER

Your feedback made our day! We're so glad you love your bracelet and appreciate our service.

Rated 5 out of 5 stars

This is the 3rd piece I’ve gotten from…

This is the 3rd piece I’ve gotten from ottasilver and it is absolutely amazing!! These guys have high quality jewelry and NEVER disappoint

October 25, 2025
Unprompted review
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Reply from OTTASILVER

It means the world to us that you’ve come back for a third piece! Thanks for trusting us and for your amazing feedback.

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Rated 5 out of 5 stars

I'm reviewing the Blue Tiger Eye ring

I'm reviewing the Blue Tiger Eye ring. I just opened the package and it is absolutely phenomenal. The presentation is excellent, the box and packaging is elegant and tasteful. The rich blue color of the stone has to be seen in person to be believed. It sucks you in like the indigo waters of the deep ocean. I couldn't be happier. This is my 6th piece from Ottasilver and they are all wonderful.

October 13, 2025
Unprompted review
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Reply from OTTASILVER

Thank you for the beautiful feedback! Thank you for being such a valued part of the OTTASILVER family.

Rated 5 out of 5 stars

Love my jewelry

Love my jewelry! Gast shipping also.

October 1, 2025
Unprompted review
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Reply from OTTASILVER

Thanks a bunch! We're happy you had a great experience.

Rated 5 out of 5 stars

Very unique design

Ottasilver has very unique design, bold and beautiful. Shopping experience is seamless. Shipping is fast and item arrived without issue.

September 9, 2025
Unprompted review
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Reply from OTTASILVER

Your feedback made our day! Enjoy your piece!

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Rated 5 out of 5 stars

High quality, just as advertised

The ring I purchased is high quality, great looking, and as stylish as advertised. I'll definitely be purchasing more jewelry from Ottasilver.

September 27, 2025
Unprompted review
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Reply from OTTASILVER

Thank you for the awesome review! We can’t wait to have you back for more.

Rated 4 out of 5 stars

High Quality Product

High quality ring with a beautiful design. I would recommend this to others. I'm looking foward to purchasing more items.

September 17, 2025
Unprompted review
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Reply from OTTASILVER

Your recommendation means everything! We're thrilled you're pleased with your ring.

Rated 5 out of 5 stars

I purchased a ring from Ottasilver and…

I purchased a ring from Ottasilver and it is absolutely amazing. It’s a well made, high quality ring that is superb. The boxing and wrapping of the ring was also well done. I highly recommend Ottasilver and will certainly purchase more items.

September 5, 2025
Unprompted review
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Reply from OTTASILVER

Your feedback made our day. Thank you for your support.

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Rated 5 out of 5 stars

My experience with OTTASILVER has… exceeded my expectations

My experience with OTTASILVER has exceeded my expectations. Good delivery system good communication all the way till my first package came through. I ordered two cleaning kits the traveling case and a ring size. Next person up is my wife. She’s gonna start her journey with Ottasilver.

August 25, 2025
Unprompted review
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Reply from OTTASILVER

Thank you so much for your thoughtful feedback!

Rated 5 out of 5 stars

Definitely worth buying!!

Honestly I was skeptical at first but omggg these rings are just beautiful!! I got them for my husband and he loved them!! Will definitely buy again!

August 21, 2025
Unprompted review
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Reply from OTTASILVER

Thank you for giving us a chance. We're so glad to hear your husband loved the rings!

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Rated 5 out of 5 stars

Honest review from the United Kingdom

I have purchased quite a few items from Ottasilver and will continue to do so.
Firstly I live in the UK and their shipping is pretty quick. A couple of days to get the order ready and it's on it's way. I believe they're based in the U.S and I usually receive my order in about a week.
Second their products are well presented. They arrive in a beautifully designed presentation box, with certificate of authenticity, a cleaning cloth and a lovely pouch to store the item in.
Lastly their jewellery seems well made. I'm no jewellery expert but recently purchased a ring from a different company and put Ottasilvers ring next to the other one. Ottasilvers ring far exceeded the other in craftmanship, design and quality.
Very happy with this company so far

August 20, 2025
Unprompted review
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Reply from OTTASILVER

It's always rewarding to know our craftsmanship stands out, and we're grateful for your continued support!

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