OTTASILVER Reviews 689

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, frequently highlighting the beauty and uniqueness of the jewelry. Many people appreciate the excellent customer service, noting the responsiveness and helpfulness of the support team. The presentation and packaging of orders also receive positive remarks, with consumers often delighted by the attention to detail. However, some customers also noted issues with delivery, experiencing longer shipping times than expected, even when paying for expedited options. A few people reported problems with orders being delayed, lost, or issues with invoices. Additionally, a small number of reviewers expressed dissatisfaction with customer service regarding exchanges or refunds.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality, craftsmanship, and... See more

Quality

Consumers find quality to be positive, consistently praising the high craftsmanship and durable materials.... See more

Order

Clients share positive opinions on order. Many customers express satisfaction with their purchases, often... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the responsiveness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The folks at Ottasilver stood by their product when I discovered a silver ring with a turquoise stone had a flaw -- a tool mark on the silver in the lower right corner of the opening for the stone. Th... See more

Company replied

Rated 5 out of 5 stars

Bracelets seem to be the highest quality and workmanship. This is my second purchase and the stones and other materials from which the beads are made are quite beautiful. The clasp is difficult to fas... See more

Rated 5 out of 5 stars

I’ve been a longtime customer of Ottasilver and absolutely love their jewelry — beautiful, unique, and consistently high quality. But what truly sets them apart is their customer service. Every time I... See more

Company replied

Rated 5 out of 5 stars

I'm reviewing the Blue Tiger Eye ring. I just opened the package and it is absolutely phenomenal. The presentation is excellent, the box and packaging is elegant and tasteful. The rich blue color of t... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

OTTASILVER is a boutique brand that specializes in offering high-quality and accessible men's jewelry.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

689 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely fantastic for value and the…

Absolutely fantastic for value and the work gone into making the ring is brilliant was very fast delivery I am very happy with my Ruby ring and lapis lazuli sterling silver flower pattern ring.

August 15, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thank you so much. We're thrilled you’re happy with your rings and the fast delivery!

Advertisement
Rated 2 out of 5 stars

Bracelets not up to par

I ordered two bracelets from Ottasilver and had high expectations but as soon as I loosened the string to make it fit one of the silver balls popped off. It was not pulled hard at all and it popped off. Not satisfied at all!

August 8, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

We're truly sorry to hear about your experience. This isn’t the quality we aim to deliver. Please reach out to us at support@ottasilver.com so our customer success team can assist you directly and make things right.

Rated 5 out of 5 stars

amazing ring first purchase

amazing ring first purchase. im gonna buy another one for sure.

August 8, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thank you so much! We’re thrilled you love it and can’t wait to see you again.

Rated 5 out of 5 stars

The ring is perfect and exactly what I wanted

The ring is perfect and exactly as shown on the website. The craftsmanship is beautiful. The black onyx silver ring is a main piecr

August 6, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

It means a lot to us that you're happy with your ring. Thank you for your support!

Rated 1 out of 5 stars

I purchased the seal of Solomon ring…

I purchased the seal of Solomon ring and made a request for engraving.
Big mistake! If you get engraving they will not except the product back. They engraved a junk ring and sent it to me knowing it was damaged. They would not resolve the issue. If There was a zero star rating, I would have selected it.

May 16, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

We're truly sorry to hear about your experience. Our customer success team has already reached out to assist you further.

Advertisement
Rated 5 out of 5 stars

I love Ottasilver…

I have ordered several amazing items from Ottasilver and am always surprised by the quality .

July 14, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thank you for sharing your experience! Your kind words inspire us to keep delivering the best.

Rated 5 out of 5 stars

One Magnificent Star

My star ruby ring is absolutely stunning! The thrill of unpacking it was like no other! The fit is perfect and is a dream to wear. I will definitely be making some more purchases in the very near future!!

July 15, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thank you so much for sharing your excitement. Enjoy wearing it, and we look forward to helping you find your next piece soon!

Rated 5 out of 5 stars

Delicate hand made silver ring

I love this silver ring, very delicately made and quite heavy. It fits perfect on my hand. Thank you and it's 6th piece from Otta silver. Thank you once again.

July 15, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thank you for your kind words and loyal support! We're so glad you love your ring.

Rated 5 out of 5 stars

Every ring I’ve got has been awesome

Every ring I’ve got has been awesome.
I’ve now got roughly 8 rings and each one is exactly as it looks and quality each time.

July 14, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thank you for making us part of your collection. We love hearing this!

Advertisement
Rated 5 out of 5 stars

2 rings and 1 bracelet

The rings and bracelet are so beautiful...Great workmanship, highly recommended..Will definitely buy more items from here!!

July 14, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

So happy you’re pleased with the quality. Thank you for recommending us!

Rated 5 out of 5 stars

Great deal grateful

Great deal , thanks for your piece of art

July 13, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thanks so much for your wonderful feedback! We’re glad you’re happy with your jewelry.

Rated 5 out of 5 stars

My masterpiece ring

The masterpiece of all my jewels. Excellent quality. I wont regrets to make new orders.

July 6, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

So glad you’re pleased! We appreciate your trust and look forward to your next order.

Rated 5 out of 5 stars

I loved the finish of the and the gold…

I loved the finish of the and the gold is perfection from beginning to end. The box and presentation is as the video in the website. A true 20/10

June 30, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thanks for the kind words and top score. Delighted the product met expectations.

Advertisement
Rated 5 out of 5 stars

I love my choice

I love my choice , and I love it more once I received it, it was finished with outstanding details 👌.
Thank you guys for your work.

June 20, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

We’re so glad to hear that you loved your order! Thank you for your kind words and support, it truly makes our day.

Rated 5 out of 5 stars

My turquoise ring . . .

I purchase my turquoise ring for recent Alaska cruise. To my surprise, I received NUMEROUS compliments! As such, I plan to order from Ottasilver very soon.

May 26, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Thank you for sharing your experience! We're happy the ring brought you so many compliments!

Rated 5 out of 5 stars

👌🏻 nice

👌🏻 nice. )))))))

June 2, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

We’re glad you’re happy with your experience!

Advertisement
Rated 5 out of 5 stars

The most standout jewelry I own.

I saw this company on IG and decided to give them a shot. I ordered two panther bracelets (gold, and black). The gold one came in and looked SUPERB on my wrist. The attention to detail and the unique characteristics really set this bracelet apart from the other pieces I own. In addition to the 2 bracelets I ordered a ring and pendant set. I also ordered a secondary ring with a blue stone to match a Nubeo watch I own because of the bezel being blue. I can't wait for the other items. If they are anything close to the gold panther bracelet this company will be my go to!!! EXCELLENT JOB Ottosilver. My satisfaction so far is at 100%. I'll review all pieces as they come in. DO NOT HESITATE TO ORDER FROM THIS COMPANY!

May 28, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Really appreciate your kind words! So glad you're loving the panther bracelet.

Rated 5 out of 5 stars

Beautiful craftsmanship

Beautiful craftsmanship. Great presentation. Feels amazing.

May 27, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

So glad to hear that! We put a lot of care into each piece, and it’s wonderful to know you noticed.

Rated 5 out of 5 stars

They are great!

This is a great company, they really care for the customers, and specially their products are the finest.
I'm really happy with their quality.
The shipping process can take a little bit more than expected, but they spend the time for making masterpieces. That's for sure!

May 14, 2025
Unprompted review
OTTASILVER logo

Reply from OTTASILVER

Your feedback means the world to us! Thanks for appreciating the craftsmanship and for your patience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look