I am very satisfied with my experience. The service was excellent, and the team was extremely helpful throughout the entire process. They responded to my emails promptly and kept me informed at e... See more
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i bought a pair of Moncler eyeglasses because it was a very nice price, excelent material and the shipping times adjusted to my friends trip. I received the eyeglasses and they are totally and abso... See more
Great prices, easy ordering and fast delivery (although I didn't care if it came in 5 or in 15 days...). Very happy and satisfied with the glasses (Ray-Ban prescription glasses). I recommend this stor... See more
Order arrived in 2.5 weeks but I received no email or anything about the dispatch ... the courier just knocked on my door when I was about to open a dispute with my bank as I thought it was a scam.
Company details
Written by the company
Occhiali da sole e montature da vista delle migliori marche.
Contact info
Via Salita alla Rocca, 21, 47890, San Marino, Italy
- info@otticait.com
- otticait.com
4.2
Great
276 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Everything is fine
Everything is fine. It would be better if there was a faster delivery.
March 14, 2024
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I recommend this store...
Great prices, easy ordering and fast delivery (although I didn't care if it came in 5 or in 15 days...). Very happy and satisfied with the glasses (Ray-Ban prescription glasses). I recommend this store. A+++++
February 22, 2024
Not a serious website
Watch out! these are scammers. It is not a serious website.
I placed an order for 4 frames: on day 1, they told me that the frames I ordered are not in stock (it was not mentioned in their website) and that the waiting time is 25 days. I replied saying that I am OK to wait the 25 days although it was not said that they are not in stock. On day 2, they said that the goal of my order is to try the frames and that to avoid return shipping cost they can cancel my order. I replied saying that if I like the frames, I will surely keep them and if I don't like some of them, I am fine with returning them at my personal cost. They replied saying that it is against their policy to order more than 2 frames!! really!!!. On day 3, they cancelled my order and ignored all my emails asking them to reimburse me.
So in summary, this website does not have what they sell in stock. They don't allow you to order more than 2 frames and do not want you to return any frame even if you are paying return fees. They can decide any time to cancel you order and will not reimburse you
November 29, 2023
Unprompted review
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The chosen sunglasses for a good price
The chosen sunglasses for a good price, delivered on time.
October 5, 2023
5star experience
Fast shipping, item as described.
Lowest price I could find for Oakley sunglasses.
September 20, 2023
Unprompted review
Glasses were delivered fast, great price
Glasses were delivered fast and emails were sent informing about delivery.
June 15, 2023
ALL PERFECT.
August 31, 2022
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I don’t receive my order :(
August 27, 2022
OtticaIT sales faulty glasses and does not care for their customers
I got faulty glasses and I made two (2) reclamations via E-mail but you did not pay any attention.
I expect money back or new glasses or I will have to ask for customer protection. We are waiting for your reply for four (4) days.
Kind regards
Silvana Krnić
August 1, 2022
Everything OK
July 30, 2022
I was asking if i could cancel the…
I was asking if i could cancel the other vefore you sent it and you ignored my request.
Thank you for your bad dealing with a customer.
May 21, 2022
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Good. Worth it.
Yap. I bought a pair of Prada and shipped to Prague. They were real and new, no scratches. Original box. Everything good. One weird thing was there was a number on the lens written in fine ink, but I washed it off easily with my finger.
April 18, 2022
Too long for processing the order
Too long for processing the order. On page we have 6-8 business days but after 12 days (3 weeks) I have no answear what is going on. No money, no answear. Still waiting.
January 11, 2022
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