I inadvertently subscribed to Ourgardenseeds.com. upon realizing my error, sent an email as I cannot afford additional expenses, however tempting the offer. I got an immediate response from Imani,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am battling to get a refund when money was automatically taken from my account for a subscription after 3 days. They are threatening not to give me a refund unless I rate them 4 stars
Transactions appeared on my bank statement. I did not open this account but jerry was very helpful and has said he has closed my account and that I will receive my refund in 7-10 days
I reached out to Our Garden Seeds recently with a question and I found them to be very prompt, friendly and they addressed the issue immediately. I appreciated the courteous and helpful service. Th... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Feedback about my order with ourgardenseeds
The response times to my request for help with shipping issues are very tight and the answers were clear. I was sorry that the product did not arrive intact, it was a fragile product in fact. However, I will still shop with you, since it is a hobby and a field that I enjoy and in which I shop, both in gardening and in the care and cultivation of indoor plants.
Dont cheat innocent people.i have recieved bad experience from your company. Please dont do it anyonelse
Dont cheat people by doing such fake things as they are innocent un nature and bad experience
Helpful support
Fast response, understanding people, ready to remedy the situation (Edith)
Helpful with query
Good escalation support PAULA
Quick to solve confusions
Even though there were some confusions the team was Quick to solve them to me
Close my account…
Transactions appeared on my bank statement.
I did not open this account but jerry was very helpful and has said he has closed my account and that I will receive my refund in 7-10 days
Ottimo supporto all'escalation da Paula parte…
Ottimo supporto all'escalation da parte di Paula
Zara has helped me with my problem and…
Zara has helped me with my problem and is much appreciated
Eugene assisted me on my issue
False advertising
False advertising. Initial ads was selling DJI Avata II for only €2. So I used my card & they sent me a "Thank you" note for being a "VIP" member. I read the T&C's and they should abide to it, else it will be take against them in any court of law.
"Alero has been responsive and is…
"Alero has been responsive and is actively assisting in resolving the issue."
Great service
Good service
Alero je u kontaktu i pomaze u…
Alero je u kontaktu i pomaze u resavanju problema
I just want to be refunded my money…
I just want to be refunded my money back into my bank. Customer service getting back to me was very quick. So hopefully this can be rectified as I do not want an account just my money back
Thanks for the prompt and helpful customer response
I reached out to Our Garden Seeds recently with a question and I found them to be very prompt, friendly and they addressed the issue immediately. I appreciated the courteous and helpful service.
Thank-you!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








