Amazing experience. So fast, efficient and extremely helpful. From initial enquiry to approval, no more than a couple of hours. So helpful as im not computer savvy. Guided me through to the final pr... See more
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Company details
- Non-Bank Financial Service
- Alternative Financial Service
- Car Finance and Loan Company
- Finance Broker
- Loan Agency
Written by the company
OurMoneyMarket provides simple, low-rate, personal loans to help Australians make their next big idea a reality. We provide loans so you can buy a car, go on holiday, renovate your home, consolidate debts, whatever it is that you need. Apply online in minutes and have funds deposited as soon as the next day.
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Had the most amazing experience with…
Had the most amazing experience with Jennifer and am so grateful.
Jennifer was able to help with consolidating debt to a manageable repayment. As a farther on a single income household this gives our family a fresh start. Can’t recommend OMM and especially Jennifer highly enough!
Elliot and sagau really made the…
Elliot and sagau really made the experience go smoothly. There should be more of these two reps in the customer service world. They explained to me the services and what I can do to pay off the amount quicker.
An absolute pleasure and experience. Will highly recommend omm!!
My experience today was beyond what i…
My experience today was beyond what i expected Jennifer in particular was great cant recommend this enough.
Was the best and easiest experience ive ever had thank you so much.
Matt was very helpful and this service…
Matt was very helpful and this service was super fast and easy
The best company
The whole process was so easy and the communication was really good. I was kept up to date on every step. Both Jen and Matt were fantastic to deal with. The loan was processed really fast and the money was in my account within 24 hours. Would highly recommend this company
Matt and Jen and the entire process…
Matt and Jen and the entire process took me less than an hour. Thrilled with the outcome and that it was sorted so quickly and professionally . Thanks legends
Personal Loan
Zafir was very helpful with my application, he gave me all the information required to make a decision, the process was easy and prompt.
It was so easy to do and zafir was very…
It was so easy to do and zafir was very helpful
Matt was absolutely fantastic
Matt was absolutely fantastic, only too willing to help and explained so I was able to understand.
Great service and simple process
Matt was excellent to deal with. He made sure he went through everything in great detail and that I understood the next steps in the process. His communication was excellent. The whole process from the application to receiving the funds was fast, simple and easy!
Jake was fantastic to deal with and is…
Jake was fantastic to deal with and is defiantly 5 star customer service.
Get sick at your own risk
God forbid you ever get sick and need time off work.
OurMoneyMarket kindly agreed to delay my repayments while I was recovering. But when I returned to work, a single payment bounced due to a change in my payroll date and despite it being successfully debited the very next day, they still slapped me with a default notice. Thanks for trashing my credit rating. Truly appreciated.
I would not recommend OurMoneyMarket to anyone. They're more than happy to charge 10% p.a. interest, but can't be bothered following the financial regulations designed to protect everyday Australians.
I received the support I needed and I…
I received the support I needed and I am grateful.
Zac was very good
Zac was super helpful over text
Zac was super helpful over text. Sorted out my enquiry very fast. ⭐️⭐️⭐️⭐️⭐️
Zac what’s fantastic he has done his…
Zac what’s fantastic he has done his job better than perfect but the company itself needs to improve it’s direct ways of contact, wait times are way to long, on hold for minimum 1 hour with no reply, emails I sent 4 days ago never got a response. It’s rather terrible.
Quick and easy with the fact someone…
Quick and easy with the fact someone just sent me a text with everything I needed
Can’t recommend enough!
Zafir was a wonderful help and everything moved extremely fast ! Thank you so much!
Absolutely terrible experience from a…
Absolutely terrible experience this time around. Expect: wait times on the phone of over 50 minutes, no response from their settlements team for weeks, the worst customer service operating times. 60k vehicle loan, initially offered a terrible interest rate, with high setup fees (which, in their defence, they beat a competitor once proof was shown). For someone with credit rating of 990+, incredibly frustrating. Process was delayed for over two weeks, due to "one more document to review internally", went to the dealership and received the credit in literally 10 minutes with the same rate. Process from 17th April to 1 May, no response to emails, nothing. I would never, ever recommend them, despite using them >5 years ago. Obviously a lot has changed. Avoid at all costs. Once you sign their contract, they disappear.
I was having trouble accessing the…
I was having trouble accessing the online portal so I tried to call and email but there was no answer. When I called again I was promptly messaged by Zac saying he could help me ASAP. After I explained what I needed he sent it to me straight away and was very helpful!
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