OurMoneyMarket Reviews 

Super quick process. Jennifer was amazing and responded quickly to my enquiry. Thank you so much for the help and guidance

Jen hasgreat communication skills and very helpful and polite

Needed a quick loan and Jennifer from Customer Service got me sorted promptly and professionally.
The application was easy and I had the funds within a couple of days.
This was my first experience getting a loan and Jen made the process super easy which is much appreciated.
Highly recommend enquiring with this business for any loan needs.

I am editing my previous review, where I gave 5 stars to this company. They were good at the start really helpful and they message if you are on hold for too long which was good. However once you sign the loan papers you are literally dead to them. I had to call them 3 times just to get them to settle the loan with the car dealership. They also advised during the loan process that there would be portal access provided where we can view all the loan information. Today the very first direct debt came out, they don’t send any message or reminders that they will debit the amount. I have no clue when the next one will happen. No portal access has been provided, no instructions, absolutely nothing. Stay well clear of them. I will be contacting another company very soon and switch the loan out and close this one. They are not worthy of my business. Poor service and no care attitude. I am regretting my decision to have chosen this company over my own bank or other more renowned loan companies. I wish I could give them zero stars, but 1 is the lowest option.

Reached out whilst I was on hold and promptly solved my queries over text

Here is my true review.
They were very quick to engage and were willing to negotiate to get your business. Very enthusiastic to work with you HOWEVER I found that the process was not transparent at all. After you go through and to the end ready to sign contract, they were using your existing car to be the security. This was never mentioned at the beginning and by that time it was too late to pull out.
I am here to warn you, whoever is considering this company. This was such a red flag.
The guy also kept making mistake on how I wanted the fund to be distributed. Also, once you sign the contract it’s almost impossible to get them to answer your call. You’d wait for 2 hours and still nothing. I would go with big banks if possible.

I am really impressed by the professionalism and speed of this service. I mean, while I was on hold, I received an sms to see if they could help and save me the wait. I am so grateful to this company and the team I have had the pleasure to work with, Zac, Joshua and Tasvir are all excellent in what they do for clients.

I had been on hold for approximately 40 minutes when I received a text message from Zac.
Zac was able to action my request via SMS. This saved me a lot of time and was much appreciated.

Really good customer service over text and email.

A great and easy experience from the very start to be fair.

Zac was very helpful and responded promptly, it was great that he texted me and I didn’t have to wait on hold

Clear process and easy step with quick response time.

Zac was incredibly helpful on all occasions I have dealt with them. I appreciate the prompt responses and initiative taken by the entire team.

Quick and easy. Matt was super helpful today.

I had been on hold for 20mins. Zac noticed and sent me an SMS asking what my query was. I was able to end the call and he sorted things for me. Very happy with service.

Meet was very helpful and helped me navigate my different options including the options that gave me the best interest rate.

The website was easy to navigate.

Honestly one of the best customer service providers by far. Genuine staff, patient and understanding. The application process is easy and speedy so there is no stress waiting for an outcome. Add that to great rates, and you have amazing customer satisfaction all round!

Absolute amateurs avoid at all costs .... officially approved loan and I signed off on the contract...then they request statements after I paid the deposit on a car...you do that atbthe beginning not at settlement....went to CBA got better rate and no bullshit....

I had an excellent experience with Lachlan initially and then Jennifer. The both were professional, knowledgeable, and incredibly supportive throughout the entire finance approval process.

Jennifer made the process feel smooth and manageable. Her dedication, communication, and attention to detail truly stood out. Thanks to her hard work and recommendation on lender, my finance was approved successfully and much faster than I expected.

I highly recommend her services to anyone looking for a reliable and trustworthy broker. Thank you again for your outstanding support and service.

Prompt, transparent service and assistance! Super happy with the fast turnaround and much appreciate the assistance helping us through the process. Thank you team! 🥳

Trapping with Low interest rate with conditional approval and at final stage
Refused to offer loan and bargain for more interest rate
I give 0 Stars to team and it’s completely unfair to customers