Amazing experience. So fast, efficient and extremely helpful. From initial enquiry to approval, no more than a couple of hours. So helpful as im not computer savvy. Guided me through to the final pr... See more
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Company details
- Non-Bank Financial Service
- Alternative Financial Service
- Car Finance and Loan Company
- Finance Broker
- Loan Agency
Written by the company
OurMoneyMarket provides simple, low-rate, personal loans to help Australians make their next big idea a reality. We provide loans so you can buy a car, go on holiday, renovate your home, consolidate debts, whatever it is that you need. Apply online in minutes and have funds deposited as soon as the next day.
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5 stars all the way
Fantastic experience. From start to finish, the process was quick, seamless and incredibly simple. Everything was done within hours and I couldn't be happier. From my initial call with Jake to the settlement process with Aster, I can't recommend them enough 😊
Statement request
Was on hold for a while, but Zac reached out via SMS and resolved my request in 5 mins. Very happy
20 minute hold, ended up getting help via SMS, win in my book!
I was on hold for over 20 minutes, and much to my suprise, I received a text asking if my query could be answered over SMS. This was a wonderful suprise as I generally get quite anxious talking to people on the phone
First off the whole process was simple
First off the whole process was simple, and customer focused. Jennifer kept me informed as we went through the steps, and options available. From start to finish less than 24hrs.
Jennifer was extremely helpful and…
Jennifer was extremely helpful and prompt in processing my application. My questions were answered promptly and the approval process was quick and easy. Jennifer guided me through the whole experience step by step and the outcome was a satisfactory one for my situation.
Both representatives were friendly and…
Both representatives were friendly and respectful
Very easy process
Very easy process, Jennifer was very prompt and responsive. Many thanks.
Zafir was excellent to communicated…
Zafir was excellent to communicated with. He made to whole process very simple
Super quick and easy experience
Super quick and easy experience! Thanks Zafir!!!
Customer rep Zafir is a star!
Customer representative Zafir is a credit to the company. He helped me understand what was happening and what I needed to do.
He explained each step along the way and problem-solved a couple of minor glitches.
If he hadn't have been so friendly and helpful, I'm not sure I would have been able to complete the loan process.
Five star service from Our Money Market. Special mention to Zafir for being so patient and kind.
Thanks all.
So simple to deal with through the life…
So simple to deal with through the life of my loan. Really was a pleasure.
Quick response and explanation
Quick response and explanation
from the agent Jennifer . Processing was smooth after completing the requirements from my side
Useless as tits on a bull
Useless as tits on a bull. I went through all of the application process. Couldn't send my payslips through on the app, so I emailed them like asked and never heard anything back at all. So rude and unprofessional.
Michelle was very informative and…
Michelle was very informative and understanding of my situation. Appreciate the help 🙂
5 Stars for OMM
Michelle from OMM was super friendly and extremely helpful. Great customer service and I’ve always had amazing customer service from the OMM team.
Recommend OMM highly for their customer service and quick response times. Keep up the excellent work.
Easy caring process
from start to finish process was as easy as it could possibly be removing worry from people.
Excellent customer service!
Maddy was extremely helpful and very responsive in helping me close out my loan early. This is my 3rd time as an OMM customer, and I am never disappointed with the service.
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