Technician Adam was great and immediately identified the problem I had and fixed it within minutes. Never worked with such an efficient technician and very pleased I bought the Outbyte product rather... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Bad 3 days with keyboard showing as Unknown, even after doing a factory reset. Contacted Support twice, both times got Simon, and he just fixed it very quickly. Well worth the subscription i paid an... See more
Company replied
Simon was very helpful. He understood my concerns. He was polite even when I was anxious. He followed all the steps I later found on Internet advisory boards, except he was several times quicker than... See more
Company replied
This is a great all around app that doesn't require a computer engineers' degree to run. Nice and simple and gives you the choices as to what happens when and how. I love the options given. Only issue... See more
Company replied
Company details
Information provided by various external sources
Clean and optimize your PC with Outbyte's software
Contact info
1644, Crows Nest NSW , 1585 , Sydney, Australia
- outbyte.com
4.5
Excellent
2K reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outbyte is not on my computer but they keep charging me.
I deleted Outbyte and changed my preferences to shut off auto subscription. Outbyte continues to charge my account. They are untrustworthy scam artists.
March 20, 2026
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback.
According to our records, there are two separate subscriptions associated with your purchases. One subscription purchased in February 2025 was cancelled in February 2026. However, another 3-month subscription purchased in September 2025 remained active.
During the checkout process, we clearly display the products included in the order, the subscription term, the price to be charged, and that the purchase includes automatic renewal. A link to disable automatic renewal is also provided in the purchase confirmation email.
Please also note that refund terms are disclosed during the purchase process, and the confirmation email includes a link with instructions on how to request a refund.
Our support team has already responded to your inquiry and remains available to assist further. If you would like us to review anything in more detail, please contact us at support@outbyte.com using the email associated with your purchase.
Advertisement
I HAVNT HAD SOUND FOR MONTHS HE GOT…
I HAVNT HAD SOUND FOR MONTHS HE GOT FIXED IN NO TIME ,AND OTHER THINGS THANK YOU'
March 19, 2026
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback.
We’re glad to hear your sound is working again and appreciate you taking the time to share your experience.
i was having major trouble when the…monitor/windows 11
i was having major trouble when the computer forced windows 11 on me. my daughter said i needed drivers updated. and of course i did (26). i then called and the representative got permission to go into my computer to find out the issues with monitors. he went over and above the issue and we found the culprit. this representative needs a major raise. i know cause i have been there when no help came. ty
March 15, 2026
Unprompted review
Reply from Outbyte Computing
Thank you for sharing your experience.
We’re glad to hear the assistance helped identify the issue and that you were satisfied with the support you received. We appreciate you taking the time to leave your feedback.
My sound was not working and the…
My sound was not working and the technician Adam did such an amazing job restoring the sound on my computer. It was pretty cool how he could take over and i could watch.
amazing job, thank you!
March 14, 2026
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback.
We’re glad to hear your sound issue was restored and that you had a positive experience. We appreciate you taking the time to share it.
I had issue with my keyboard not responding
I had issue with my keyboard not connecting. I thought it might have to do with some of the driver updates so I paid to join Outbyte to assist with my issue. Daniel came to the rescue and provide above-and-beyond service, spending over an hour solving my problem. He was patient, and thoughtful and went to great lengths to not only fix my issue, but provide other helpful guidance as well. For the low price, I'm looking forward to passing along this company that provide exceptional service in a simple, digital format. And no AI to boot :P
March 13, 2026
Unprompted review
Reply from Outbyte Computing
Thank you for taking the time to share your experience.
We’re glad to hear that the issue with your keyboard was addressed and that you found the assistance patient and thorough. It’s great to know the guidance provided was helpful and that the service met your expectations.
We truly appreciate your recommendation and your support.
Advertisement
Great work got all my problems fixed
March 11, 2026
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback.
We’re glad to hear everything was resolved and appreciate you taking the time to share your experience.
Reply from Outbyte Computing
Thank you for your feedback.
We’re glad to hear you had such a positive experience and appreciate you taking the time to share it.
very helpful
March 4, 2026
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback.
We’re glad to hear you found the assistance very helpful. Your support is truly appreciated.
Great customer service!
February 24, 2026
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback.
We’re delighted to hear that you had a great customer service experience. We truly appreciate you taking the time to share your thoughts.
Advertisement
outbyte is a must.
absolute great service by the professionals. little expensive, but worth it overall.
February 21, 2026
Unprompted review
Reply from Outbyte Computing
Thank you for your honest and positive feedback.
We’re glad to hear you found the service professional and worthwhile overall. We understand that pricing is an important consideration, and we strive to provide value through both our software and the level of support we deliver.
Your support and recommendation mean a lot to us.
Outbyte"s Driver Updater Is An Awesome Deal For The Price!
Outbyte"s Driver Updater is an exceptional program, and the price is low enough to make this a tremendous opportunity, especially since it comprehensively covers the whole computer. It notifies you when an action may be needed, but it doesn't advertise that way, as some others do. I'm using it on my laptop, and it has improved my performance 20%. Do yourself a favor and get it.
February 19, 2026
Unprompted review
Reply from Outbyte Computing
Thank you for the wonderful feedback.
We’re thrilled to hear that Outbyte Driver Updater has made such a noticeable difference in your laptop’s performance and that you appreciate its straightforward approach and comprehensive coverage. Providing useful notifications without being intrusive is something we consciously aim for.
Your recommendation truly means a lot to us. If you ever have questions or need assistance, our support team at support@outbyte.com is always happy to help.
BEST EVER
It was so easy to get a live person and he really knew what he was doing! I was very frustrated trying to get my wireless keyboard to work and in a blink of an eye, it was done. VERY satisfied.
February 18, 2026
Unprompted review
Reply from Outbyte Computing
Thank you for the fantastic feedback.
We’re glad to hear you were able to reach a live representative quickly and that your wireless keyboard issue was resolved so efficiently. It’s great to know we could turn a frustrating situation into a positive experience.
We truly appreciate your support and your kind words.
I write to say thankyou for your help…
I write to say thankyou for your help in solving my computer problem and greatly improving its performance.
I have no reservations in highly recommending your dealing with outbyte.
As a former resident of Australia it’s good to see such a company resident there and working all over the world.
Thankyou outbyte ….cheers from Scotland.
February 17, 2026
Unprompted review
Reply from Outbyte Computing
Thank you for your kind words and for taking the time to share your experience.
We’re glad to hear that our assistance helped resolve your computer issue and improve performance, and we truly appreciate your recommendation. It means a lot to us to know our work is valued by users around the world.
If you ever need help in the future, our support team at support@outbyte.com is always happy to assist.
Advertisement
Absolutely hopeless
Absolutely hopeless. Do not buy this product. Operating from abroad, support keeps saying you need to activate your account although very happy to take £163 from my bank account. Very poor. DO NOT BUY OR SUBSCRIBE.
February 15, 2026
Unprompted review
Reply from Outbyte Computing
We’re sorry to hear about your experience and understand how frustrating this situation can be.
Program activation is required to access licensed features, and activation instructions are sent to the email address used at the time of purchase. If you were charged and are unable to use the product, this is something we would like to review and resolve.
Please contact our support team at support@outbyte.com using the email address associated with the purchase. Our team will review the case and assist accordingly.
We take billing and customer concerns seriously and encourage you to reach out so we can investigate the matter and address it properly.
This is a great all around app
This is a great all around app that doesn't require a computer engineers' degree to run. Nice and simple and gives you the choices as to what happens when and how. I love the options given. Only issue is that on my Alien 17 it keeps deleting my bluetooth capabilities and I have to go back in the back door and re-install or roll back the driver for it. Other than that, the app works beautiful.
February 14, 2026
Unprompted review
Reply from Outbyte Computing
Thank you for sharing your experience. We’re glad to hear you find the app easy to use and appreciate the flexibility and options it provides.
If you’d like our team to take a look at the Bluetooth behavior you mentioned on your Alien 17, you’re welcome to contact us at support@outbyte.com. We’ll be happy to review it with you.
Outbyte is very good as it is now
Outbyte is very good as it is now, but keep improving it in the long run. Thank you.
February 8, 2026
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback.
We appreciate your positive comments and your suggestion. Continuous improvement is important to us, and we’ll keep working on making Outbyte even better over time.
I need to have experience using laptop
I need to have experience using laptop, mouse, and printer. Things seem to be working, definitely the mouse/printer,
February 4, 2026
Unprompted review
Reply from Outbyte Computing
Thank you for sharing your experience. We’re glad to hear that your laptop, mouse, and printer are working properly. If you have any questions or need further assistance, our support team is always happy to help at support@outbyte.com.
Advertisement
So good he made myhead spin!!
February 4, 2026
Unprompted review
Reply from Outbyte Computing
Thank you for the great feedback. We’re glad to hear you had such a positive experience and that the assistance made a strong impression. We truly appreciate you sharing this.
Service and support was outstanding!
Service and support was outstanding!
February 4, 2026
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback. We’re happy to hear you had such a positive experience with our service and support, and we appreciate you taking the time to share it.
Happy me!
The assistant made quick work of getting my printer working again. I am very happy!
February 4, 2026
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback. We’re glad to hear that everything was handled quickly and that you’re happy with the result. We appreciate you taking the time to share your experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.