Outbyte Computing Reviews 1,528

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, politeness, and efficiency in resolving technical issues. Many highlight the advanced technology and excellent service, noting how the software significantly improves PC performance, making systems run faster and cleaner. People appreciate the quick problem-solving and the overall positive user experience. However, some customers were not happy with the product, reporting issues such as the software deleting Bluetooth capabilities or causing system freezes. A few people also mentioned that the product did not resolve their specific issues, and in some cases, even led to new problems like brightness adjustment no longer working. There were also concerns about having to purchase additional products for driver updates after an initial purchase.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the technicians for their... See more

Technology

Customers consistently note positive experiences with technology. Many reviewers praise the technical... See more

Service

Consumers find service to be positive, highlighting the helpfulness and efficiency of technicians like Adam,... See more

Product

Reviewers highlight ambiguous aspects of the product. Many customers praise the product, noting its... See more

User experience

Clients share positive opinions on user experience. Many reviewers praise the app's ease of use, noting it's... See more

Based on these reviews

Rated 5 out of 5 stars

Technician Adam was great and immediately identified the problem I had and fixed it within minutes. Never worked with such an efficient technician and very pleased I bought the Outbyte product rather... See more

Company replied

Rated 5 out of 5 stars

Bad 3 days with keyboard showing as Unknown, even after doing a factory reset. Contacted Support twice, both times got Simon, and he just fixed it very quickly. Well worth the subscription i paid an... See more

Company replied

Rated 5 out of 5 stars

Simon was very helpful. He understood my concerns. He was polite even when I was anxious. He followed all the steps I later found on Internet advisory boards, except he was several times quicker than... See more

Company replied

Rated 5 out of 5 stars

This is a great all around app that doesn't require a computer engineers' degree to run. Nice and simple and gives you the choices as to what happens when and how. I love the options given. Only issue... See more

Company replied


Company details

  1. Software Company

Information provided by various external sources

Clean and optimize your PC with Outbyte's software


Contact info

  • 1644, Crows Nest NSW , 1585 , Sydney, Australia

  • outbyte.com

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

The gentleman that assisted me was…

The gentleman that assisted me was wonderful
So helpful with everything I was very satisfied.

February 2, 2026
Unprompted review
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Reply from Outbyte Computing

Thank you for your kind feedback. We’re happy to hear that you were satisfied with the assistance and found the support helpful. We truly appreciate you taking the time to share your experience.

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Rated 5 out of 5 stars

Excellent service by the assistant !

February 2, 2026
Unprompted review
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Reply from Outbyte Computing

Thank you for your feedback. We’re glad you were satisfied with the service and appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

The technical support

The technical support, Sam, was very knowledgeable and effective!

February 1, 2026
Unprompted review
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Reply from Outbyte Computing

Thank you for your feedback.
We’re glad to hear that our technical support team was knowledgeable and effective. We appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

the worst apps that get stuck in your pc

January 29, 2026
Unprompted review
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Reply from Outbyte Computing

We’re sorry to hear about your experience and understand how frustrating it can be when applications get stuck on a PC.

Outbyte software can be fully uninstalled at any time. You can find step-by-step uninstallation instructions here: https://outbyte.com/support/how-to-uninstall/

If you run into any difficulties or have questions, our support team is available and happy to help at support@outbyte.com.

Rated 5 out of 5 stars

Adam was great

Adam was great! He was able to uninstall Microsoft 365 for me (I was not able to get it to work for me) and he reinstalled it following a 'bad image' error 0xc000012f.

January 27, 2026
Unprompted review
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Reply from Outbyte Computing

Thank you for your feedback.
We’re glad to hear the issue was resolved and that you received effective assistance. It’s great to know everything is now working as expected.
If you need any further help in the future, our support team will be happy to assist.

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Rated 5 out of 5 stars

Excellent product and top-notch Customer Service

After Microsoft did updates on my computer yesterday, it knocked out my ability to use any keyboards on my PC. I tried for over 6 hours to resolve the issue. I called your tech support and spoke with David. After remoting into my system, within less than 10 minutes he had my issue resolved. He was extremely helpful and great to work with. I give him 10 out of 5 stars. Your customer service is A+ and the Outbyte Driver Updater is an excellent product. I will recommend you to all my family and friends. Thanks for all your help.

January 24, 2026
Unprompted review
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Reply from Outbyte Computing

Thank you for your wonderful feedback! We’re really happy to hear that your keyboard issue was resolved so quickly and that our support team could help after such a frustrating experience.

It’s great to know you found both the service and the Outbyte Driver Updater useful. Your recommendation truly means a lot to us, and we appreciate you taking the time to share your experience. We’re always here if you need any further assistance!

Rated 5 out of 5 stars

The Outbyte Assist Team are the GOATS!

The Outbyte Assist Team was SO HELPFUL with my issues. Windows essentially rendered my PC useless with their stupid updates that prevented me from using both my keyboard and my audio devices. But thanks to the Outbyte Assist Team, I now am able to type this review while listening to tunes. Made such a stressful experience transform into instant relief and satisfaction. Very appreciative of the Outbyte Assist Team.

January 20, 2026
Unprompted review
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Reply from Outbyte Computing

Thank you for your kind words! We’re really glad to hear that our support team was able to help you get everything back up and running. It’s great to know your keyboard and audio issues are resolved and that your experience turned from stressful into a positive one. We truly appreciate your feedback and your trust in Outbyte!

Rated 5 out of 5 stars

Works very well

January 18, 2026
Unprompted review
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Reply from Outbyte Computing

Thank you for your kind words! We’re glad to hear you had a great experience and appreciate you taking the time to share your feedback.

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Rated 5 out of 5 stars

the service is great

January 15, 2026
Unprompted review
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Reply from Outbyte Computing

Thank you for your kind words! We’re glad to hear you had a great experience and appreciate you taking the time to share your feedback.

Rated 1 out of 5 stars

Operates a scam wiki site

While searching online for Windows related issues, numerous times I have found links to an artificially SEO pushed wiki (Wiki Fixes) on the outbyte.com domain. Wanted to provide an example, but Trustpilot does not allow links, but there is a slash wiki slash en slash errors slash 0x slash troobleshooting-0xXXXXXXX for all the possible windows error codes. All the articles are just the exact same text or AI written BS generated on billions of error codes scraped online, and has nothing to do with solving the issue, but suggest you to download some software. Very much looks like a simple scam site, which tries you to download some malicious software.
Plus as an added remark: Here on Trustpilot there is a an other reviewed site "wiki-drivers.com". All the links and disclaimers on that site are directly linked to Outbyte, so the two should be merged. And there are numerous similar affiliated sites, which promote their software. With some online research, it is not hard to see what kind of network this is.

January 12, 2026
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for your feedback.
We strongly disagree with the claim that Outbyte or any affiliated websites operate as a “scam” or distribute malicious software. These statements are misleading and not supported by factual evidence. Outbyte does not distribute malware, and we take such allegations seriously.
If you have a specific concern about any website, page, or file, please contact us at support@outbyte.com with concrete details so we can review it properly.

Rated 5 out of 5 stars

The tech was 1a very knowledgeable went right into helping me with patients

The tech was 1. friendly 2, understanding what was needed 3. went about the repair and updated what needed to be done.

January 12, 2026
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for your kind feedback!
We’re glad to hear the technician was knowledgeable, patient, and took care of everything efficiently. It’s great to know you felt understood and well supported throughout the process. We appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

Susiduriau su garso tvarkykles…

I had a problem downloading the sound driver, I found this company by searching. They offer free help for a week in their advertising, and when it was already downloaded, it started, 42 euros, without even knowing what and how the computer is. How can such masters be trusted with a serious good computer, if they are liars, why advertise widely that there is a free test for a week, if you don't run it? I only needed their help to download Acer audio Realtek, because I can't find it anywhere, and they advertise that they have it, everything would be different if they didn't write about the free test for a week, I don't know how it is for others, but I no longer trust this site and the company, 42 euros, nothing like that, you can pay for the services, it's normal, I just hate lies....Alina G. Ireland

January 12, 2026
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for your feedback, Alina.

To clarify, Outbyte Driver Updater includes a trial period during which users can scan their system and update drivers one by one for a limited time. A paid license allows updating all identified items at once and also includes a period of complimentary live support, which can help with general PC-related issues - not limited only to driver updates.

Pricing and license terms are presented before any purchase is completed, and no payment is processed without user confirmation.

If you encountered information mentioning a 7-day trial or free help, we’d like to review exactly where this was shown and in what context, so we can verify and address it.

Please contact our support team at support@outbyte.com with any relevant details, and we’ll be happy to look into this further.

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Rated 5 out of 5 stars

The Best Repair Tool Out There!

They are so user friendly and they have a good communication. Outbyte PC Repair is very cool and brilliant! For example: It has a very powerful yet easy to use interface. Its CPU cooling ability is amazing! Let's give it a try.

December 23, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for the great review!
We’re happy to hear you find Outbyte PC Repair easy to use and effective, and that you appreciate the interface and performance benefits. Thanks for giving it a try and for sharing your experience with others.

Rated 5 out of 5 stars

Competence

Competence, Sam was perfect

January 9, 2026
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for your feedback!
We’re glad to hear you had a positive experience and that the assistance met your expectations. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

Wow Great work

Wow Great work - Very knowledgeable. Saved me much work struggling through this giant puzzle. Would like to pay you a small amount more - say $100.00 for now. Will get in touch to see if you can work on 0x80070002 found on Auslogic Boostpeed 14 Defrag Registry.

January 8, 2026
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for your great feedback! We’re really glad to hear the assistance helped save you time and effort. While we can’t accept additional payments outside our official services, we truly appreciate the sentiment. For the 0x80070002 issue you mentioned in Auslogics BoostSpeed 14, we recommend contacting the Auslogics support team directly through their official support channels.

Rated 5 out of 5 stars

A Brilliant Expirience

Simon was wonderful and sorted my problem out with simple instructions, which I need, the simpler the better.
So thanks again Simon and I would recommend OUTBYTE to anyone who needs this type of service.

January 7, 2026
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for your kind feedback! We’re glad to hear your issue was resolved with clear and easy-to-follow instructions. Simplicity and effectiveness are exactly what we aim for. We truly appreciate your recommendation and are always here if you need assistance again.

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Rated 4 out of 5 stars

Great online support via Outbyte.

Great online support via Zoho assist.

January 5, 2026
Unprompted review
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Reply from Outbyte Computing

Thank you for your feedback! We’re glad to hear you had a positive experience with our online support. If you need any further assistance, feel free to reach out - we’re always happy to help.

Rated 4 out of 5 stars

purchased a new laptop that already had…

purchased a new laptop that already had anti virus software installed which had bad effects in past laptops. Outbyte has updated all drivers, is short amount of time.

January 2, 2026
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for your feedback! We’re glad we could update all your drivers quickly.

Rated 5 out of 5 stars

After hours of trying to get to the…

After hours of trying to get to the bottom of this intractable problem, Simon was able to work through the options to find the solution that worked.

January 4, 2026
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for your feedback! We’re glad our team was able to help you find a solution to your problem.

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