Outdoor Clothing Reviews 

591
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 191 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the online platform is extremely easy to navigate when searching for various outdoor gear. Customers consistently highlight the affordable prices, excellent product quality, and exceptionally fast shipping times across all orders. The general ordering process is described as straightforward and smooth, leaving consumers very satisfied with their purchases. Some reviewers were not happy with unexpected delivery delays, or experienced frustrating issues regarding order modifications and customer support. A few other people also felt that communication could be significantly enhanced when dealing with return requests or shipping complications.

What people talk about most

Product

People report positive experiences with product, highlighting good quality items at great prices and swift... See more

Price

Users describe satisfaction with price, consistently noting that items are very competitively priced compared... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping times and items... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent value and quick... See more

Order

Reviewers mention positive feedback about order processes, highlighting a straightforward and slick online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used this retailer repeatedly, from Outdoor Research to most recently Darn Tough socks. When you know the size you need I've never had a problem with any of my orders. Try on anything in a loc... See more

Rated 5 out of 5 stars

A mistake was made in my order for Bridgedale socks. I ordered two pairs of a particular line of Bridgedale. They sent me out one correct and one slightly different line of Bridgedales. I can't rememb... See more

Rated 5 out of 5 stars

A great shopping experience; even when I messed up the order, it was all sorted professionally. Goods were well packaged and delivered swiftly. Quality products. What more could you ask for. Reco... See more

Rated 5 out of 5 stars

Ordered Lifesystems Survival Shelter 1. Paid for quicker delivery as was going hiking a few days later therefore wanted to make sure arrived in time. All went well, arriving on day promised. Was... See more


Company details

Written by the company

The Outdoor Clothing team are outfitters of camping equipment, travel accessories, walking boots, and of course outdoor clothing! We are an independent business based in the northwest of England dedicated to selling the best gear, at the best prices, to keep you equiped for you for all your adventuring needs. Get outdoors with OutdoorClothing.com!


Contact info

4.8

Excellent

TrustScore 5 out of 5

591 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

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See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(591)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely brilliant service and very…

Absolutely brilliant service and very clear precise advice on the phone . All of my questions were answered and good advice given. Friendly throughout . Very fast delivery. ( I had ordered a different insultated down jacket from another company already , that lost the order and refused to communicate at all) .
Thank you very much for all of your help!

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible I emailed asking for a…

Horrible I emailed asking for a cancellation within an hour of putting the order in after realising I have ordered the wrong thing no one had gotten back to me and my order has been dispatched even after all my attempts and emailing them to cancel this order, number provided is useless as no one picks up I’ve been trying for hours to get in contact

February 11, 2026
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi SC,
Thank you for your feedback. I’m really sorry to hear about your experience. Once an order is placed, we do our best to stop it if a cancellation request comes in, but we can’t ever guarantee that we’ll be able to prevent it from being shipped in time, especially if the request is made after hours. Our dispatch team works quickly, which is great for fast delivery but can make last‑minute changes difficult.
The best and most reliable way to reach us is always sales@outdoorclothing.co.uk, and we do our very best to respond as quickly as possible. I’m sorry you feel we let you down on this occasion.
We appreciate you taking the time to share your experience, and we’ll continue working to improve.
Best Regards,
The OutdoorClothing team

Rated 5 out of 5 stars

Great price on on quality hiking boots

Great price on on quality hiking boots, super quick delivery, very happy!

February 2, 2026
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Eneli,
Thank you so much for the wonderful feedback! We're thrilled to hear you found a great price on hiking boots with us and that delivery was super quick. Enjoy your new boots and happy adventuring!
All the best,
The OutdoorClothing team

Rated 5 out of 5 stars

Happy to recommend

Great service, the best price I could find online or in local stores, next day delivery and the Mountain Equipment jacket I bought is excellent. Recommended.

January 8, 2026
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Thank you, James! We really appreciate you taking the time to share your experience. It’s great to hear you found the best price, enjoyed next‑day delivery, and are loving your Mountain Equipment jacket. Thank you for the recommendation, happy trails!
OutdoorClothing.co.uk

Rated 5 out of 5 stars

Quick delivery

Quick delivery
Good communication throughout transaction.
Good quality product, as advertised

December 16, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Thanks so much, Brian. Really glad to hear everything arrived quickly and that you felt looked after throughout. Even better that the product hit the mark for you. We appreciate you taking the time to share your experience.
OutdoorClothing.co.uk

Rated 5 out of 5 stars

A** experience

A** experience.
Cheapest place to sell this product, fast delivery. Spot on would use again and recommend.

December 16, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Thank you, Elizabeth. Really glad to hear you had an A‑star experience with us. I really appreciate the recommendation! We’d be happy to help again anytime.

Rated 5 out of 5 stars

Great range, very good prices

Great range available at very good prices. Online shopping experience very straightforward and products shipped quickly. Would definitely recommend this seller.

December 16, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Ross,
Thank you so much for your kind feedback! We’re delighted to hear that you found our range and prices to your liking, and that your online shopping experience was straightforward. It’s great to know your order reached you quickly.
Your recommendation means a lot to us, and we look forward to welcoming you back again.
OutdoorClothing.co.uk

Rated 1 out of 5 stars

Disgraceful warranty handling

I am extremely disappointed with my experience with outdoorclothing.co.uk.

I returned a pair of expensive Merrell boots under warranty due to an obvious structural failure in the uppers. The fault was clearly visible in both photos and in person. Despite this, my claim was delayed for weeks and then refused outright because the boots were returned with dirt on them.

These boots were used strictly for their intended outdoor purpose. The dirt did not obscure or cause the damage, and cleaning them would not have changed the clearly visible fault. Refusing to even assess a warranty claim over surface dirt is unreasonable and feels like an attempt to avoid responsibility.

After a lengthy delay, the boots will be returned to me without inspection, wasting weeks of time and leaving me with faulty footwear and no resolution. This is not the level of service I would expect when purchasing premium outdoor footwear.

I will not be using outdoorclothing.co.uk again and would strongly caution others to think twice before relying on them for warranty support.

December 17, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Abi,
We are sorry to hear of your disappointment and appreciate you taking the time to share your feedback.
To clarify, all warranty returns must be received in a clean and dry condition before they can be processed. This requirement is in place for hygiene and safety reasons, and is a standard practice across both retailers and manufacturers. While we fully understand that outdoor footwear will naturally be exposed to dirt and mud, items returned for inspection must be cleaned within reason so that they can be safely handled and properly assessed.
In this case, the boots arrived wet and heavily soiled, which meant neither we nor the brand were able to proceed with the inspection. We did request that the boots be cleaned prior to return, and unfortunately without this step the warranty process could not move forward.
We regret the delay and inconvenience this has caused, and we encourage you to re-send the boots in a clean condition so that the fault can be assessed promptly. Our goal is always to resolve warranty claims fairly and efficiently, and we hope to assist you further once the boots are suitable for inspection.

Rated 5 out of 5 stars

Great item great price

Great item great price
Delivery was fast and faultless
Would recommend by the experience I have had.

November 27, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Richard,
Thanks for taking the time to share your experience. Really pleased to hear you were happy with the item, the price, and how everything arrived.
OutdoorClothing.co.uk

Rated 5 out of 5 stars

Great value and service

Best price I could find anywhere for this product. Good service and fast delivery

December 15, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Jane,
Great to hear you found a good price with us and that everything arrived quickly. Thank you for the positive feedback!
OutdoorClothing.co.uk

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