Outdoor Clothing Reviews 

590
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 191 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the online platform is extremely easy to navigate when searching for various outdoor gear. Customers consistently highlight the affordable prices, excellent product quality, and exceptionally fast shipping times across all orders. The general ordering process is described as straightforward and smooth, leaving consumers very satisfied with their purchases. Some reviewers were not happy with unexpected delivery delays, or experienced frustrating issues regarding order modifications and customer support. A few other people also felt that communication could be significantly enhanced when dealing with return requests or shipping complications.

What people talk about most

Product

People report positive experiences with product, highlighting good quality items at great prices and swift... See more

Price

Users describe satisfaction with price, consistently noting that items are very competitively priced compared... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping times and items... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent value and quick... See more

Order

Reviewers mention positive feedback about order processes, highlighting a straightforward and slick online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used this retailer repeatedly, from Outdoor Research to most recently Darn Tough socks. When you know the size you need I've never had a problem with any of my orders. Try on anything in a loc... See more

Rated 5 out of 5 stars

A mistake was made in my order for Bridgedale socks. I ordered two pairs of a particular line of Bridgedale. They sent me out one correct and one slightly different line of Bridgedales. I can't rememb... See more

Rated 5 out of 5 stars

A great shopping experience; even when I messed up the order, it was all sorted professionally. Goods were well packaged and delivered swiftly. Quality products. What more could you ask for. Reco... See more

Rated 5 out of 5 stars

Ordered Lifesystems Survival Shelter 1. Paid for quicker delivery as was going hiking a few days later therefore wanted to make sure arrived in time. All went well, arriving on day promised. Was... See more


Company details

Written by the company

The Outdoor Clothing team are outfitters of camping equipment, travel accessories, walking boots, and of course outdoor clothing! We are an independent business based in the northwest of England dedicated to selling the best gear, at the best prices, to keep you equiped for you for all your adventuring needs. Get outdoors with OutdoorClothing.com!


Contact info

4.8

Excellent

TrustScore 5 out of 5

590 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(590)

178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A good business who do their best for their customers

A good business who do their best for their customers. Good prices on all items and good quality brands. I have ordered with company before. On this occasion the product was too big, I rang them to tell them and explain, I returned the product and ordered another size. Everything was done quickly and efficiently. Will be ordering from them again

December 16, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Thanks for sharing such a detailed review, it’s great to hear you’ve had consistently good experiences with us. I’m glad the exchange was sorted quickly and without any hassle. Really appreciate your continued support and look forward to helping you again.
OutdoorClothing.co.uk

Rated 5 out of 5 stars

Very fast shipping

Very fast shipping! Very reliable website, I will shop again for sure!

October 9, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

H Silvia,
Thanks for the awesome feedback. We always dispatch orders as quickly as possible, so it’s brilliant to hear everything arrived fast and that you found the site reliable. Looking forward to having you shop with us again.
OutdoorClothing.co.uk

Rated 5 out of 5 stars

North Face jacket came very quickly

North Face jacket came very quickly, was perfect and better price than anywhere else and I'd done a lot of research.

December 1, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Fiona,
Really pleased to hear your North Face jacket arrived so quickly and was just what you were after. Great to know you also found the best price out there after doing your research. Enjoy wearing it!
OutdoorClothing.co.uk

Rated 5 out of 5 stars

Perfect

Perfect, quick and safe delivery, the cheapest item found on this website compared to mainstream and online shops. I can only recommend.

November 22, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Petr,
Its excellent to hear your order arrived quickly and safely, and that you found such a good price with us. Thanks for recommending us.
OutdoorClothing.co.uk

Rated 5 out of 5 stars

Recommend

Ordered for Christmas gift , excellent value. Although as described cannot comment on coat itself. Kept informed re delivery. Fast and excellent service. Would recommend l.

November 30, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Christine,
Thanks for the review! its Fantastic to hear you were happy with the value and the smooth delivery updates. Even though you can’t comment on the coat yet, I’m glad the service was fast and straightforward. We appreciate your recommendation!
OutdoorClothing.co.uk

Rated 1 out of 5 stars

Immediate cancellation not refunded.

Site completed with the wrong address, contacted them immediately no response, item shipped while the office was closed? Rang and they said I could change the address, I could not. I had already canceled the order immediately after the confirmation was received. I have been gaslighted by them from first contact. Item was delivered to the wrong address regardless of my complaints and cancellation to RM and Outdoor Clothing. They agreed to get RM to recover and refund, and despite this have just sent me a mail asking if I had recovered it. They are either incompetent or intentionally evading. I have no coat, and no money; I am currently in Japan with no £120 to buy my wife the coat she needs for the -5 temperatures. Do not buy from this company.

December 2, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Stuart,
We’re sorry for the inconvenience this caused and appreciate the chance to clarify what happened. The address used at checkout was the one stored in your Google Pay settings, which still showed your previous home. Because of this, the parcel was sent to that address before any changes could be made.
When you asked for the parcel to be redirected to a Post Office, we passed that request to Royal Mail straight away. Unfortunately, they were unable to complete the diversion, and the parcel continued to the original address.
As soon as it became clear the diversion hadn’t been actioned, we requested the item’s return so we could resolve the situation for you. Your refund has since been issued in full.
We understand how frustrating this was, especially given your circumstances, and we’re sorry for the trouble it caused.

Rated 1 out of 5 stars

Next day failing

I’m not sure what’s happened but I paid for next day. My dad stayed in all day and no delivery. OC4644218

December 9, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Matt,
Thanks for getting in touch. I’m sorry for any confusion around the delivery timing.
Your order was placed at 7:31pm on the 8th of December, which is after our cut‑off for next‑day dispatch. Because of this, an estimated delivery date for the 10th was given at checkout, tracking information was also provided after the purchase.
Your item is showing as being delivered on the 10th by the courier. If you need help with tracking your parcel in the future, please feel to contact us directly. We are more than happy to help you review your order and its whereabouts.

Rated 1 out of 5 stars

Avoid if you need quickly and like good customer service

Ordered a North Face coat and paid for the next day delivery. Ordered on Tuesday around 530pm. Expected the order the next day but it didn’t arrive. It is now Saturday and it still hasn’t arrived. Having read other reviews here, this seems to be an ongoing problem with this company. Like others, I have emailed them and get the response that they will respond in 24 hours but no reply, no coat, no refund. I’ve had to purchase the coat elsewhere as it was needed for the next day. So now I want them to do the right thing and refund the order as clearly I don’t have it and if it ever arrives, it is too late for my needs.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very Happy with my Han Wags

Found the Han Wag walking boots I wanted at the best price here and the ordering and service and shipping was faultless. Boots are great and a huge saving against the competition. I will use Gaynor Sports again for sure.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

My experience buying from outdoor…

My experience buying from outdoor clothing, was as good as it gets :-) I ordered an extra pair of winter trousers because the price was very reasonable, the delivery service was excellent ordered and delivered the next day, thank you for great product and service. Ken Garner

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Very prompt and great price

I bought a pair of Lowa Renegade boots which were easily £30 cheaper than any other retailer. I ordered them late afternoon and they arrived the next morning. Superb service

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service ever

Many thanks to Elaine for all the hard work in securing my parcel from dpd after it was mislaid by them
I just hope that outdoor clothing appreciates your hard work as much as your customers do
Kindest regards
Ian
Excellent service A+++++

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Great company, order was sent fast no problems at all, will be ordering a lot more in the future . Thank you

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

No issues.

Ordered North face hoodie on Thur 16th and it arrived on Monday 20th. Hoodie looked and felt as expected. Very reasonable price compared to other online retailers. Was able to track delivery. Good experience and would use again.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great boots Great price

Great boots Great price

Found this company in an Internet search after going to a well known outdoor shoe shop which was excellent customer service but the boots i wanted were too expensive so I started looking found the same boots at a much more affordable price so much so I contacted them to verify that they were the exact same ones after confirming it in an email I ordered them and received an email followed by another saying any problems to contact them and as I was go away before they arrived I emailed them to check that if any problems with size colours damage ect how long did I have to return them they replied via email that I had 30 days which set my mind at ease knowing I could check them on my return
I have now checked them and tried them on and everything looks good I would recommend this company to my friends without hesitation as I'm really pleased I have the boots I wanted at a price I'm very happy with

September 2, 2025
Unprompted review

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