Outschool Reviews 

3,600
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 302 reviews, reviewers had a great experience with this company. Customers frequently praise the incredible variety of engaging classes available for kids of all ages, covering everything from core subjects to creative arts. Families consistently love the wonderful, knowledgeable teachers who guide students patiently and provide a safe, highly supportive space for learning at home. Some reviewers were not happy with the new payment system, mentioning that buying credits and managing rolling weekly subscriptions can be quite confusing and difficult. A few users also noted billing concerns and expressed ongoing frustration with trying to navigate the complex credit structure instead of straightforward payments.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting great teachers and the ability to... See more

Payment

Customers expressed deep dissatisfaction with payment methods, frequently citing frustration over the... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction and appreciation for the wide... See more

Product

Consumers find product to be positive, highlighting an unsurpassed variety of classes and deep concepts that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was lucky to find a good teacher for my child.Outschool montlhy subscription $40 is high compared to other platforms where it's included with classes. Credit system is a bit confusing. Why not use... See more

Company replied

Rated 5 out of 5 stars

As a parent, Outschool is an amazing space. It doesn’t matter if your child goes to public school or is homeschooled… there is something for everyone at almost every time of the day. So if you need fu... See more

Company replied

Rated 5 out of 5 stars

Outschool is such an amazing website with a wide range of classes. As a learner on Outschool, the teachers are just so amazing and guide you patiently. The concepts are pretty deep and broad as well.... See more

Company replied

Rated 5 out of 5 stars

Outschool has been an amazing experience for my five year old Granddaughter! She has participated in a K-Pop dance class and she weekly joins Miss Brittany for a princes imaginative play group where s... See more

Company replied


Company details

  1. Tutoring Service
  2. also in
  3. Class
  4. Education Center
  5. Learning Center
  6. Private Tutor

Written by the company

Outschool is an innovative education platform that offers a variety of engaging, small-group classes online to kids ages 1-18. Unlike traditional classes, Outschool classes give kids the unique opportunity to explore their interests in-depth via interactive, live video by experienced, independent educators. You may select private 1:1 and small classes (size is up to teacher's discretion, usually fewer than 10 kids).


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(3,600)

286 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outschool is a great platform

Outschool is a great platform! I got super excited when I found all the classes they had that were presented in a way that really appealed to my kids. I feel so fortunate to be able to teach my children using what they already love, like Astronomy using Mario Galaxy or Evolution from the eyes of Pokemon. Customer service is great once you get passed the bots. I’m overall very happy.

April 10, 2026
Unprompted review
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Reply from Outschool

We're glad you're happy with the engaging classes! It's great to know that your children are learning through subjects they love. We appreciate your feedback regarding customer service and are always working to improve our support experience.

-Outschool

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Rated 5 out of 5 stars

My kids have been taking classes on…

My kids have been taking classes on Outschool for years. They’ve taken Spanish, Algebra, coding, poetry, singing, interior design, and English and we’ve never had an issue except if a class doesn’t get enough students enrolled and has to be canceled but that was only in the early years. You can pick a class that fits your schedule and flex classes are great !!

April 10, 2026
Unprompted review
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Reply from Outschool

We're happy to hear that your children have enjoyed such a variety of classes over the years! We appreciate you sharing your positive experiences with our flex classes and the scheduling options. Thank you for your feedback.

-Outschool

Rated 5 out of 5 stars

Awesome Live Tutoring

We love Outschool as an amazing tutoring resource for our kids - amazing selection of tutors and services!

April 9, 2026
Unprompted review
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Reply from Outschool

We're happy to hear that you appreciate our tutoring resources and the selection of educators and services that we offer for your children!

-Outschool

Rated 5 out of 5 stars

Only good things!

We have only good things to say about Outschool. As parents of a neurodivergent child, it can be tough to find group settings that work well for him. Yet on Outschool, classes are inclusive and tailor well to his needs. We especially love dinosaur drawing classes! They fit perfectly with his special interest.

We also love that Outschool now offers memberships AND pay per class. This gives our family more flexibility with managing out finances and time.

March 20, 2026
Unprompted review
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Reply from Outschool

We're happy to hear that Outschool classes are a great fit for your child! It's wonderful that the dinosaur drawing classes align with his interests. We're also glad the membership and pay-per-class options provide your family with financial and scheduling flexibility. Thanks for your positive feedback!

-Outschool

Rated 5 out of 5 stars

My family loves Outschool

My family loves Outschool! We really needed some social classes for my kids during the day and outschool was exactly what we needed! So many different options for all 3 of my kids.

April 6, 2026
Unprompted review
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Reply from Outschool

We're happy to hear that your family loves Outschool! It's wonderful that we could provide social classes for your kids with options for each of them. Thanks for your feedback.

-Outschool

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Rated 2 out of 5 stars

I have been using Outschool since 2023…

I have been using Outschool since 2023 and I will say that when I first started using, I really like it and thought it was great but now with the changes in how you pay and forcing people to be a member and purchase credits and making it nearly impossible to get back into a class without going through an entire day of frustration with their customer service reps that consistently tell you that they are working on it but then you have to be the one to follow up every few minutes to ensure they actually are working on it, is so frustrating. If we had not found such a wonderful teacher on there that my daughter loves and we love, I would NEVER GO BACK to Outschool again!!!!!!!!

April 6, 2026
Unprompted review
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Reply from Outschool

We’re sorry to hear about your experience. A member of our Support team has reached out directly to follow up and assist further. We appreciate you taking the time to share your feedback. We also wanted to share that the option to pay per class is back, so you can enroll without needing a membership.

-Outschool

Rated 5 out of 5 stars

Life changing!

Love that you have such a diverse offering of classes and such flexible scheduling! Love the ability to participate in the class anywhere we go! The subscription and payment and cancelation options are excellent. I also love that I can use Hope funds or pay outright. Outschool has transformed the learning in our home!

March 30, 2026
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Reply from Outschool

Thank you so much for your kind words. We’re glad to hear you’re enjoying the variety of classes, flexible scheduling, and the ability to learn from anywhere. It’s wonderful to know Outschool has made such a positive impact on your learning experience at home!

-Outschool

Rated 1 out of 5 stars

They are definitely wrong for credit card charges!!!!

I recently was introduced to this Outschool program for my son. At least he told me that he was liking it. The credit and charging of my card part is what I do not understand. I get charged different amounts weekly. It started with $14, the following weekend $24, then $48, $40 etc., it’s frustrating and he only trends twice weekly. This was not what I read in the payment agreement when I signed him up for this program. My friend that introduced me to this platform was also pissed off because she get charged $600 plus monthly when she looked into her bank statement for 5 kids and had to leave a bad review. This need to be fixed and look into before I pull out.

April 4, 2026
Unprompted review
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Reply from Outschool

We’re sorry to hear about your experience. A member of our Support team has reached out directly to follow up and assist. We appreciate your feedback and look forward to helping.

-Outschool

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Rated 5 out of 5 stars

Creative Fun for Kids Ages 9-12

This class is a fun and creative opportunity for kids ages 9-12. we will explore new skills though engaging activities. Students will have the chance to express their creativity. share their work and learn in positive and encouraging environment.

April 2, 2026
Unprompted review
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Reply from Outschool

We're glad you enjoyed the class! It's wonderful to know the engaging activities allowed the students to express their creativity and learn new skills in a positive environment. Thanks for your feedback.

-Outschool

Rated 5 out of 5 stars

The teacher is fantastic

The teacher is fantastic! My 11-year-old took Beginner Japanese with anime, Michael is amazingly energetic and does a terrific job engaging the students!

March 4, 2026
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Reply from Outschool

Thank you for sharing this! We’re so glad to hear your learner had a great experience. It’s wonderful to know Michael’s energy and engaging teaching style made such a positive impact.

-Outschool

Rated 5 out of 5 stars

Outschool is an excellent educational choice

Outschool offers great variety of classes. If my kids want to study something, the first place I chack is Outschool. Also, the teacher quality is amazing. Without the stress of the traditional classroom the teachers can concentrate on teaching and it shows.

March 3, 2026
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Reply from Outschool

Thank you so much for your thoughtful feedback! We’re thrilled to hear that Outschool is your go-to place when your kids want to explore new topics.

We’re proud to have such passionate educators who create engaging learning experiences. Thank you for being part of our community!

-Outschool

Rated 5 out of 5 stars

We have loved Outschool since 2020!

We have loved Outschool since 2020! The variety, quality of teachers & engaging classes. Highly recommend! Students can do classes just for fun like we did early on or to support homeschooling like we did when we homeschooled in middle school.

December 18, 2025
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Reply from Outschool

Thank you so much for your kind words. We’re so glad to hear that Outschool has been a valuable part of your journey since 2020, whether for fun or to support your homeschooling experience.

Your feedback means a lot to us. Thank you for being part of our community!

-Outschool

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Rated 5 out of 5 stars

Cheri Boschman is an amazing teacher

Cheri Boschman is an amazing teacher! My child has learned so much from her! She is compassionate and kind! We appreciate you Mrs. Boschman!

March 15, 2026
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Reply from Outschool

We are so happy to hear that your child had such a positive learning experience. We appreciate you taking the time to share your kind words about the teacher.

-Outschool

Rated 5 out of 5 stars

Outschool has been great for my…

Outschool has been great for my daughter! It has assisted me in homeschooling my pre-schooler and introducing her to dance from the comfort of our home. Her teachers have been great, well qualified and she has enjoyed their classes. 10/10

March 4, 2026
Outschool logo

Reply from Outschool

We're happy to hear that your daughter's experience with our platform has been so positive! It's great to know that we've been able to assist with homeschooling and introduce her to new activities. Thank you for sharing!

-Outschool

Rated 5 out of 5 stars

Great teacher!!

Great teacher!!! Knows how to deal with children. Thumbs up!!!

March 14, 2026
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Reply from Outschool

We're happy to hear that the teacher's skills resonated positively with you and your children. Thank you!

-Outschool

Rated 5 out of 5 stars

Great class for my 12 year old son!

My son really enjoyed this debate class. He is looking forward to the next one. The teacher is great with the kids and manages the interactions well. I like how things were outlined clearly and everyone gets a chance to “argue” their contentions. Really helping to build critical thinking skills.

March 23, 2026
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Reply from Outschool

We're happy your son enjoyed the debate class and is eager for the next one! It's great to know the teacher's interaction management and the class structure are helping him build critical thinking skills. Thank you for your positive feedback!

-Outschool

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Rated 5 out of 5 stars

We had a very good experience

We had a very good experience! The teacher was excellent and very responsive. My kid was excited to learn new techniques and really enjoyed the process. We’re definitely planning to continue.

March 23, 2026
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Reply from Outschool

We're happy to hear that your learner had a very good experience! It's great to know the teacher was excellent and responsive, and your learner enjoyed learning. We appreciate your feedback and look forward to continuing.

-Outschool

Rated 5 out of 5 stars

Great Choice For 8th Grade Math!

I am so happy that I enrolled my son. Before I did so, I emailed the teacher several times with questions and he promptly responded each time with all of the information that I requested. My son enjoys his class and the teacher, and he is usually a student who doesn't enjoy school at all. The website, the class itself, and billing/payment are all easy to navigate. I am very happy and highly recommend!

March 8, 2026
Outschool logo

Reply from Outschool

We're happy to hear that your son enjoys the class and the teacher! We appreciate your kind words regarding our communication and easy-to-use website. Thank you for your feedback.

Rated 3 out of 5 stars

Its okay

Its okay, but the trial wasn’t very useful. My daughter only had access to one lesson during the free trial, which wasn’t really enough to properly evaluate it, although she did enjoy that lesson. We were then charged for the following week before we had much chance to see whether it was a good fit.

I would have preferred clearer pricing upfront and the option to purchase a full course rather than navigating a credit system where the overall cost isn’t obvious. It was also frustrating that once you cancel, you lose access to everything immediately.

Overall the concept seems good and my daughter liked the lesson, but the structure and pricing model would probably stop me from using it again.

March 16, 2026
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Reply from Outschool

We're sorry the trial and pricing structure didn't meet your expectations. We truly appreciate you sharing your thoughts and will be passing them along as we continue working to improve the experience for families.

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