I was lucky to find a good teacher for my child.Outschool montlhy subscription $40 is high compared to other platforms where it's included with classes. Credit system is a bit confusing. Why not use... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As a parent, Outschool is an amazing space. It doesn’t matter if your child goes to public school or is homeschooled… there is something for everyone at almost every time of the day. So if you need fu... See more
Company replied
Outschool is such an amazing website with a wide range of classes. As a learner on Outschool, the teachers are just so amazing and guide you patiently. The concepts are pretty deep and broad as well.... See more
Company replied
Outschool has been an amazing experience for my five year old Granddaughter! She has participated in a K-Pop dance class and she weekly joins Miss Brittany for a princes imaginative play group where s... See more
Company replied
Company details
Written by the company
Outschool is an innovative education platform that offers a variety of engaging, small-group classes online to kids ages 1-18. Unlike traditional classes, Outschool classes give kids the unique opportunity to explore their interests in-depth via interactive, live video by experienced, independent educators. You may select private 1:1 and small classes (size is up to teacher's discretion, usually fewer than 10 kids).
Contact info
POBox 77107, 94107, San Francisco, United States
- outschool.com
4.1
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service. Great options of classes. Really pleased.
March 8, 2026
Reply from Outschool
We're happy to hear that you are pleased with our customer service and class options. Thank you for your feedback!
Advertisement
We really liked the classes we had…
We really liked the classes we had taken. Teachers are dedicated and fund new ways to make class interesting.
March 15, 2026
Reply from Outschool
We're happy to hear that you enjoyed the classes! Thank you for your feedback.
The safe community feel we have…
The safe community feel we have experienced with Outschool keeps us coming back!
March 4, 2026
Reply from Outschool
We're so glad you feel secure and connected with our community. Thank you for sharing your feedback with us.
Can't find classes that work for my…
Can't find classes that work for my homeschooler. She was so excited to start mandarin and the class got canceled for low enrollment. I wish they would make it easier to find a class.
March 4, 2026
Reply from Outschool
We’re sorry to hear about your experience. A member of our Support team has reached out directly to follow up and assist. We appreciate your feedback and look forward to helping.
Many classes to choose from
Many classes to choose from. GREAT teachers! You can always find a class at the right price to fit your child’s interests.
March 4, 2026
Reply from Outschool
We're happy to hear that you found classes that fit your child's interests and budget, and that you appreciate our wonderful teachers. Thank you for your feedback!
Advertisement
Teachers to suir your students needs…
Teachers to suir your students needs and learning pace within your time frame. Very convenient.
March 4, 2026
Reply from Outschool
We're happy to hear that our teachers meet student needs and learning pace within your timeframe. Thank you for sharing your feedback with us.
Great place for school help!
March 4, 2026
Reply from Outschool
We're glad to hear that our classes are beneficial! Thank you for letting us know about your positive experience.
Confusion and frustration..
There has been a lot of confusion on how this works. I was told through the website chat that I needed to have a CC on file to charge for the classes. Then I was able to do it with ESA. But I had to do each class 1 by 1... (time consuming) Somehow my child was dropped from a class, unfortunately, now it has a wait list so he can't get back in. And finding another class it interferes with a class he is already enrolled in. you can drop but you don't get $ back for unused time... My kid enjoys the classes but as a parent this is messy!
March 11, 2026
Reply from Outschool
Thank you for sharing your experience, and I’m really sorry for the confusion.
We’d love the opportunity to take a closer look at what happened with your child’s enrollment and help clarify any questions around payments, ESA usage, or class access. Our team can also check if there are any options available for rejoining the class or finding a suitable alternative that fits your schedule.
Please email support@outschool.com or click "Help" anywhere on the Outschool website, and we will be glad to assist you.
-Outschool
I do not like the membership plan at…
I do not like the membership plan at all! I hate being charged no matter what. I liked when I paid per class. Change it back, please!!!!
March 4, 2026
Reply from Outschool
We understand this is an adjustment, especially for families used to paying for classes individually. We truly appreciate you sharing your thoughts and will be passing them along as we continue working to improve the experience for families.
Updated 04/07/2026: Good news! The option to pay per class is back.
Advertisement
Great Customer Service
Customer service responded in a timely manner. They are very understanding and helpful.
March 4, 2026
Reply from Outschool
We appreciate your positive feedback! We are happy to hear that our customer service was helpful and timely.
Simple and easy to use
March 4, 2026
Reply from Outschool
We're glad you found it easy to use. Thank you for your positive feedback; we appreciate it.
Love Outschool
The app wasn't working smoothly for us, and the credits are kind of pricey, but the classes are keeping my childs attention and the teachers are awesome.
March 4, 2026
Reply from Outschool
Hi Laura, we're happy to hear that the classes and teachers are great for your child. We truly appreciate you sharing your thoughts and will be passing them along as we continue working to improve the experience for families.
Don’t like the new monthly payment…
Don’t like the new monthly payment option. Hope you will have other previous payment options soon.
March 4, 2026
Reply from Outschool
We understand this is an adjustment, especially for families used to paying for classes individually. We truly appreciate you sharing your thoughts and will be passing them along as we continue working to improve the experience for families.
Updated 04/07/2026: Good news! The option to pay per class is back. You can enroll without the monthly membership.
Advertisement
Spanish module 1
We just finish Spanish module 1 with Sra. Schreiner and signed up for module 2. We LOVE, LOVE, LOVE this instructor. She’s thorough, patient, makes the class fun and keeps the students engaged. Exceeded our expectations for sure.
March 4, 2026
Reply from Outschool
We're happy to hear that you enjoyed this class! It's great to know that the instructor's approach resonated with you, and we appreciate your wonderful feedback. Thanks for signing up for module 2!
So many options!
Outschool provides so many options that wouldn't otherwise be readily available for my children. Academics, electives, arts...whatever they may be interested in or need help with, Outschool has an option!
March 4, 2026
Reply from Outschool
We're glad you find so many enriching options on Outschool for your children's diverse interests and needs. Thank you for sharing your positive experience!
Reply from Outschool
We're glad you enjoyed the teacher! We truly appreciate you sharing your thoughts on the monthly membership and will be passing them along as we continue working to improve the experience for families.
The experience with outschool is…flexible and comfortable.
The experience with outschool is amazing. My son goes to school but has been participating in various drawing and game clubs since last summer. His most favorite is anything about dinosaurs. The teachers are so helpful, knowledgeable and flexible. They really engage the students in the process and direction of class topics.
March 4, 2026
Reply from Outschool
We're happy to hear that your son enjoys our drawing and game clubs, especially the dinosaur-related topics. It's great to know that the teachers' helpfulness, knowledge, and flexibility have been a positive experience for him. We appreciate your feedback!
Advertisement
Outschool has been an amazing experience and adventure
Outschool has been an amazing experience for my five year old Granddaughter! She has participated in a K-Pop dance class and she weekly joins Miss Brittany for a princes imaginative play group where she gets to dress up like a princess , bring her favorite toys and interact with other kids her age! Having a one child household sometimes becomes lonely for the only child so we absolutely love this special play time that brings other kids her age together to play! It’s all done via zoom. And we are always present in the room during the class and it’s all been a very appropriate and safe space every single class. It’s definitely worth trying. I bet you and your kiddos will love it just as much as my family does.
March 3, 2026
Reply from Outschool
We're happy to hear that your granddaughter enjoys the K-Pop dance class and princess playgroup! It's wonderful that these classes provide her with social interaction and a safe space to play with other children. Thank you for sharing your positive experience!
Making history fun
Nooby had a great time. Small class size, great instructor. A great way to make learning about history fun.
March 4, 2026
Reply from Outschool
We're happy to hear that your learner enjoyed the class! It's great to know the instructor made learning history fun. Thanks for your feedback.
Reply from Outschool
Thank you for sharing your feedback.
On Outschool, we let teachers share what they're passionate about instead of a set curriculum. While we vet class content, if you want to get the details or share feedback, the best place to go is directly to the instructor. To get in touch, go to the class details page, scroll down to the teacher section, and click the 'Ask a Question button.' That way, you can message them directly and get your questions answered.
-Outschool
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.