Ovensupport LTD Reviews 12,656

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their punctuality and the excellent quality of their work. Many people are delighted with the results, noting that their appliances look brand new after the service. The product and service provided are frequently described as outstanding, with many consumers expressing their intention to rebook. However, some customers experienced issues with the booking process, including appointments being scheduled incorrectly or not being honored at all. A few other people also felt that the cleaning was not always thorough, with some areas being missed or not dried properly. There were also isolated incidents where concerns were raised about the condition of appliances after the service.

What people talk about most

Staff

Users describe positive interactions with staff, frequently praising their professionalism, efficiency, and... See more

Service

Consumers find service to be positive. Many reviewers praise the efficiency and professionalism of the... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are delighted with the results, stating their... See more

Product

People report positive experiences with the product, especially regarding oven cleaning services. Many... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers found the booking process easy... See more

Based on these reviews

Rated 4 out of 5 stars

I am entirely satisfied with the oven clean: Stephen did an excellent job and was great to have around. The price was reasonable too. This was a repeat appointment from last year, also carried out by... See more

Company replied

Rated 4 out of 5 stars

My oven cleaner ASH GU4 was great, arrived at requested time and oven was cleaned quickly and efficiently. Only reason not 5 star was the booking office who twice asked if I wanted an AM or PM appoint... See more

Company replied

Rated 5 out of 5 stars

Phil PR7 arrived to clean several appliances on time. He and his colleague were very friendly and approachable. We are delighted with the work they carried out especially on our oven. We will use Oven... See more

Company replied

Rated 5 out of 5 stars

Booking very easy. Knowledgeable about our oven and awkward door features. Telephone call on day to notify of arrival time. Gentleman arrived very quickly. Pleasant helpful. Oven and extractor fan cle... See more

Company replied


Company details

  1. Cleaning Service

Written by the company

Experts in deep oven cleaning, we get rid of built-up soot and grease in hard to reach places missed by everyday cleaning. You can relax and leave the cleaning to us, with Oven Support you get an exceptional oven cleaning service. We use the most effective and innovative oven cleaning techniques to keep your oven sparkling and working longer. Specialists in electric oven cleaning, gas oven cleaning and range oven cleaning, we also clean other kitchen appliances such as microwaves, extractor fans and barbecues.


Contact info

4.0

Great

TrustScore 4 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic oven clean by CH45 Jacob

Fantastic oven clean by CH45 Jacob. Called when in his way as advised by the office, and arrived when he said he would. Worked well and cleaned up afterwards. Oven looks brand new. Thanks

April 8, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Andrea!
We are pleased Jacob called upon his arrival and carried out a fantastic clean of your oven.
We have made Jacob aware of your review.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Would recommend !

Excellent service at a great price !
Thank you

April 8, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Jane!
We are pleased Rhys carried out an excellent clean for you.
We have passed your review onto Rhys.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

ASH GU4 came on time and he was very polite…

ASH came on time and he was very polite . First time we use this company and we couldn’t be happier. Had our oven cleaned and our extractor fan cleaned. Fast efficient and left all clean and tidy.👍

April 7, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Paul!
We are pleased Ash arrived on time, was very polite and conducted an efficient clean of your oven and extractor hood.
We have passed your review onto Ash.
Kind Regards,
Oven Support LTD

Rated 4 out of 5 stars

Sparkly oven

Oven really clean. Steve and Dean were very pleasant and efficient. Reason not a 5 was the guy on the phone was very pushy, which I don't appreciate

April 7, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Jenny.
We have fed back your comments regarding the pushy sales call you received.
We are pleased Steve and Dean were pleasant and conducted an efficient clean for you.
We have made Steve and Dean aware of your review.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Great prompt service

Great prompt service. No mess

March 20, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review!
We are pleased to hear you received a great and prompt service.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Great service

Steve and his colleague were great. Lovely chaps who worked really quick, were non-judgemental and all round just lovely. Will use the service again
Thank you :)

April 7, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Emily!
We are pleased Steve and his trainee Dean were lovely, non-judgemental and carried out a lovely clean of your oven.
We have passed your review onto them.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Excellent service

Excellent service. Very personable and friendly. Excellent job done . Company had fitted me in as emergency previous day. Oven and extractor hood immaculate. Thanks

April 2, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Robert!
We are pleased Steve was very personable, friendly and carried out an immaculate clean of your oven and extractor hood.
We have passed your review onto Steve.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Excellent …

Excellent got worried when I see othe reviews but he did aerate job. This was for end of tenancy clean and no complaints from the land lord.

March 13, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Ian!
We are delighted Steve carried out a great clean of your oven.
Steve has been made aware of your review.
Best Wishes,
Oven Support LTD

Rated 5 out of 5 stars

Very good service from start to finish

Very good service from start to finish. The guy who cleaned the oven did a spectacular job. Highly recommend.

April 7, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Michelle!
We are pleased Rhys attended and carried out a very good service from start to finish.
We have passed your review onto Rhys.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Excellent

Quick, friendly, excellent result.
Nothing more to want

April 7, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Lisa!
We are delighted Ash was friendly and conducted an excellent clean of your oven.
We have made Ash aware of your review.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Very good value and excellent job

Very good value, upto date communication and prompt service. Our cleaner Rhys was very polite and efficient. Would definitely use this company again.

April 7, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Martin.
We are pleased Rhys was very polite and conducted an efficient clean of your oven.
We have made Rhys aware of your review.
Kind Regards,
Oven Support LTD

Rated 1 out of 5 stars

Avoid - they increase the price when they get to your home!!

When contacting Oven Support I said it was a 90cm twin oven 5 burner gas hob to which they said it was a range cooker and would be £105 which was a competitive price. On arrival I was then quoted £140 as it wasn’t a double oven which was £90 plus extra for the hob and extractor fan. Explained I never said it was a double oven but a 90cm cooker. Poor pricing policy and unethical to dupe customers. I didn’t pay the £140 and I would avoid this company at all costs, including the same company which is Oven Supported Ltd. Shocking customer service from call centre

April 7, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

We are extremely sorry to hear about your experience.
We have fed back your comments to all relevant departments in order to improve our service in the future.
We apologise for the inconvenience caused.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Oven looks like new

Jacob was professional and really pleasant. Oven looks like new.

April 7, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Carol!
We are pleased Jacob was pleasant, professional and left your oven looking like new.
We have passed your review onto Jacob.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Fabulous oven cleaning

ASHGU4 transformed my dirty oven into a beautiful clean one in no time. There are no chemical smells and I can use it straight away. I need to order a grill pan and ASHGU4 pointed out the code on the oven to show me how to do that too. Thank you !!

April 7, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Claire!
We are extremely pleased Ash attended and carried out a beautiful clean of your oven.
We have made Ash aware of your review.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

5* service from Rhys

Rhys came to clean my oven, he was thorough and very clean and tidy in his work, he also got a refund for me as I had paid for my extractor fan to be cleaned this time but he took one look at it and said it wasn't bad enough to warrant spending £35 and he showed me how to remove the cover and just put it in the dishwasher! Appreciated his honesty as a lot of people would have just cleaned it and kept the money. 5* service from Rhys.

April 7, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Maria!
We are delighted Rhys attended and carried out a great clean of your oven.
We can confirm a refund of £35 has been sent to the accounts department for processing.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Very pleased with the service from…

Very pleased with the service from Jacob today. He did a great job cleaning my oven, very polite, arrived on time and cleaned up after himself. Thank you Jacob.

April 7, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Caroline!
We are delighted Jacob arrived on time, was very polite and carried out a great clean for you.
We have made Jacob aware of your review.
Kind Regards,
Oven Support LTD

Rated 1 out of 5 stars

They removed the oven temperatures while cleaning the oven

After then oven cleaner had gone, when we came to use the oven next we noticed the numbers on the dial had been removed so its now difficult to know what the temperature of the oven is. I emailed the email address on the website but the email was returned undeliverable. I tried phoning but no answer, I tried the contact on the website but that kept saying it was not working and i tried the email address on here but no response after over a week. So although we have a nice clean oven we dont know what temperature we are cooking at and very disappointed that there was no way to contact the company that worked.

March 17, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

We are sorry to hear about this Richard.
Please email photos to feedback@ovensupport.com so we can investigate further for you.
Kind Regards,
Oven Support LTD

Rated 1 out of 5 stars

Rubbish bad service

I paid £40 to get my oven cleaned on the 24th ,March between 1 and 4 waited all afternoon they text to say running hour behind I had to leave for an appointment at 5-30 and telephoned they said have to rebook I said no as I checked reviews them not turning up was a problem,they said would refund money in ten days it's now 4th April nothing back

March 24, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

We are sorry to hear about this Sandra!
We have located your details and have requested the accounts department to process your refund.
We sincerely apologise for the inconvenience caused.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Very thorough and efficient

Very thorough and efficient. Great guy who clearly knows what he is doing and very knowledgeable. Thank you ASH GU4

April 1, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Joanne!
We are delighted Ash attended and carried out a thorough and efficient clean of your oven.
We have passed your review onto Ash.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Lewis did a really good job

Lewis did a really good job when he came over to my flat. I have recommended his service to a few people

March 25, 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Ella!
We are delighted Lewis attended and carried out a really good clean of your oven.
We have made Lewis aware of your review.
Kind Regards,
Oven Support LTD

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look