Emailed Overboard to get a spare bungee strap replacement for rucksack as unable to find on website. Return email within a couple of hours, offered a free new bungee strap and only had to pay postage,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The two phone pouches arrived quickly, as expected and were perfect for the two different mobiles. I tested one immediately and it passed with flying colours, not a hint of moisture inside. Tested i... See more
Company replied
Ordered a back pack for upcoming trip and whilst bag arrived in good time I noticed one plastic buckle was damaged. I contacted overboard on Friday midday not expecting to have part replaced in... See more
Company replied
Rucksack very durable and waterproof. Straps adjust for comfort including chest and waist straps Carabiner and side pockets useful. Can keep drinking bottle to hand. Used for a holiday in Sumatra... See more
Company replied
Company details
About OverBoard
Written by the company
Serious waterproof protection. Proven performance.
OverBoard creates rugged waterproof backpacks, dry bags, bags and tech cases built for watersports, travelling, commuting and the toughest outdoor adventures. Fully waterproof. Built to last. Trusted for 20+ years. #keepitdry
Contact info
Unit 9 Sky Business Park, Eversley Way, TW20 8RF, Thorpe, United Kingdom
- 0345 208 5755
- support@overboard.com
- over-board.co.uk
4.6
Excellent
149 reviews
Replied to 85% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
![GetBubuDudu.com [Official Store] logo](https://consumersiteimages.trustpilot.net/business-units/67d070f69821aeb44d3d7bc3-198x149-2x.avif)
Reply from OverBoard
Thanks for the review! Great to hear everything stayed dry. Really appreciate the recommendation!
I had a problem with my new dry bag but…
I had a problem with my new dry bag but it was resolved by overboard in a friendly and fair manner.
If only all companies were so helpful.
January 28, 2026
Reply from OverBoard
Thanks for your kind words! We’re really glad we could resolve the issue for you and appreciate you taking the time to share your experience.
Great service and a superb product
Great service and a superb product. Since January 2026 has now been recorded as the wettest January on record, I have definitely been able to test the bag and can confirm it is waterproof.
February 4, 2026
Reply from OverBoard
Thank you for the fantastic review! We’re delighted to hear you’ve been happy with both the service and the product—and that the bag has passed the ultimate waterproof test during such a wet January. Thanks for taking the time to share your experience.
The bag looks well made … will be…
The bag looks well made … will be testing it soon! The company has been easy to deal with
January 27, 2026
Reply from OverBoard
Thanks for taking the time to leave a review! Great to hear you’re pleased with the bag so far and had a smooth experience with us. We hope you love using it—feel free to share an update anytime.
Fabulous products and friendly team
Fabulous products. We spend most of our our free time in or on the water and have so many of OverBoard's bags as they are robust and do the job. They are a friendly bunch as well - any communication we have had with this company has been great. Highly recommend.
July 3, 2025
Unprompted review
Reply from OverBoard
Thanks so much for your kind words! We’re thrilled our bags are keeping up with your adventures on the water, and that our team has made a positive impression. Your recommendation means a lot to us!
Almost not much to say
January 19, 2026
Reply from OverBoard
Thanks for the 4-star review! We appreciate you leaving feedback, and if there’s anything we could improve or do differently, we’d love to hear your thoughts.
Excellent service
January 26, 2026
Reply from OverBoard
Thank you for your kind review—we really appreciate it!
Excellent customer service
Excellent customer service, interaction and support. Thank you!
January 26, 2026
Reply from OverBoard
Thank you so much for your kind words! We’re really pleased to hear you had a great experience with our customer service and support. We truly appreciate you taking the time to share this feedback.
We have a full set of bags…
We have a full set of various different sizes of overboard bags and they are always hard wearing, waterproof and are excellent for Sailing and other water sports
January 31, 2026
Reply from OverBoard
Thank you so much for taking the time to share your experience. We’re really pleased to hear that our OverBoard bags have proven to be hard-wearing, fully waterproof, and reliable across different water sports. It’s great to know they’re serving you well for sailing and beyond. Thanks again for your support — we really appreciate it!
Great product
Easy to order and I wouldn’t have purchased to be honest if it wasn’t in the sale and with a free gift so it felt excellent value money. It was a gift for my thrifty husband and we already use Overboard bags for going on boats. They’re perfect!
January 23, 2026
Reply from OverBoard
Thanks for taking the time to leave a review. We’re really pleased the sale and free gift made it great value, and it’s lovely to hear the bag was a hit—especially as you’re already using our bags on boats. Thanks for your continued support.
Reply from OverBoard
Thank you for your review. We’re glad to hear you’re happy with the product and found it great value.
Excellent dry-bags!
Great quality bags, tough and waterproof, we’ve all had that dreaded experience of reaching in to your backpack to discover everything got soaked in that downpour, not anymore.
The add-ons are good too. Everything is well priced and delivered quickly.
December 25, 2025
Reply from OverBoard
Thanks for the great feedback. We’re really pleased to hear the bag kept everything dry and that you’re happy with the add-ons, pricing, and delivery. Thanks again for taking the time to leave a review.
Reply from OverBoard
Thanks for the lovely review! We’re happy to hear the bag is a perfect fit for your needs and that it’s proving both robust and flexible. Enjoy!
Very disappointed with the product
Very disappointed with the product. It's very small not capable of holding much and the inside of the seal seems very flimsy. Certainly not worth the money.
January 19, 2026
Reply from OverBoard
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that the product didn’t meet your expectations.
We understand that size and build quality are important, and we appreciate you highlighting your concerns regarding capacity and the seal. Our product dimensions are listed on the product page, but we recognise that expectations can still differ once an item is received, and we regret any disappointment this caused.
We’d really like the opportunity to make this right. Please feel free to reach out to our customer support team so we can discuss your concerns further and explore a suitable solution for you.
Thank you again for your honest feedback — it helps us improve both our products and the experience we offer our customers.
Reply from OverBoard
Thank you so much for your kind words! We’re delighted to hear you’re happy with both our products and our customer service. Your feedback truly means a lot to our team, and we appreciate you taking the time to share your experience.
Provided the type of bag that I…
Provided the type of bag that I required for water activities.
October 4, 2025
Reply from OverBoard
Thank you for your review! We’re really glad we could provide the right type of bag for your water activities. It’s great to hear it met your needs—thanks for choosing us and for taking the time to share your experience.
Prompt service
Prompt service, excellent quality. Just what my grandson wanted for his university course.
September 9, 2025
Reply from OverBoard
Thank you very much for your kind review. We’re delighted to hear that you were happy with the prompt service and the quality of the product, and it’s especially lovely to know it was just what your grandson needed for his university course. We really appreciate you taking the time to share your experience.
Fullfilled expectations
January 9, 2026
Reply from OverBoard
Thanks for your positive review on your recent purchase with us!
I don't normally write reviews...
I don't normally write reviews - But Luke Searle is really deserving of this praise. Luke, of the Overboard Support Team, has been outstanding! He's a real credit to the the company!
January 9, 2026
Reply from OverBoard
Thank you so much for taking the time to leave this review — especially as you don’t normally write them. We’re absolutely delighted to hear about your experience with Luke. He’s a valued member of our Overboard Support Team, and your kind words truly reflect the dedication and care he brings to his role. We’ll be sure to pass your feedback on to him. Thanks again for your support — it really means a lot to us.
Excellent packaway rucksack for travel
Good communication and fast delivery. The rucksack was as advertised and I used it frequently while on my travels for 2 months, having returned a few weeks ago. I didn't have to test how waterproof it was but liked the ability to seal the top and the fact it was lightweight and folded flat.
October 18, 2025
Reply from OverBoard
Thank you so much for taking the time to leave such a lovely review! We’re really pleased to hear you found the communication smooth and the delivery quick. It’s great to know the rucksack held up well during your travels and that you appreciated how lightweight, packable, and easy to seal it is. We hope it continues to serve you well on many more adventures — thanks again for choosing us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.