OWN3D.tv Reviews 3,363

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 1 out of 5 stars

Don't buy anything from these crooks! I canceled an auto renewal after I found out they lied to me in the first place that I could get all these overlays for free. Then the auto renewal hit my credit... See more

Company replied

Rated 5 out of 5 stars

After having formatted the computer and having lost all the templates and not having a backup, the technical service sent me all the files again so that I could stream again. Thanks Marco, thanks OW... See more

Company replied

Rated 5 out of 5 stars

Thanks to Oliver, Marco, Jason and everyone else. The support helped me immediately and was great. I wanted to install Epidemic Sound afterwards. But that didn't work because of an internal chang... See more

Company replied

Rated 5 out of 5 stars

Not only are the products great, but the customer service and attention to detail are both undervalued and much appreciated. They not only had an automated email out immediately to let me know my inqu... See more

Company details

  1. Media Company
  2. Software Company

Written by the company

OWN3D.tv is the save place to get everything you need as a streamer. We offer full overlay packages that are including animated alerts, animated overlays, animated webcam frames, animated transitions and also animated just chatting scenes also Twitch Panels, Twitch and YouTube Banners, and offline banners. We also offer many different Sub-Badges, Bit-Badges and Emotes. There are also our makers (Emote Maker, Badge Maker) that can be used to create custom Emotes, Sub Badges and Bit Badges. Aside from that, you can also create your own Avatar, Emotes, Badges and Animated Emotes, using our Makers. To get you started, you can also take a look at our free guides in text and video form, to make everything ready for your first stream! Come in!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Replied to 18% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Quick to respond to my support request…

Quick to respond to my support request and they solved the problem quickly as well! Not to mention, the actual product is incredible!

Strongly recommend OWN3D!

August 27, 2024
OWN3D.tv logo

Reply from OWN3D.tv

Thanks for being awesome! Thank you! 🙂

Rated 5 out of 5 stars

Helpful

Helpful. fast customer support with live chat. wide language support.

August 21, 2024
Unprompted review
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Reply from OWN3D.tv

Thanks for your review, we really appreciate it! 🙂

Rated 5 out of 5 stars

Great overall service

very easy to navigate and use for a new streamer, lots of customization and the support staff are always happy to help with any problem! would reccomend!

August 17, 2024
Unprompted review
OWN3D.tv logo

Reply from OWN3D.tv

Who is awesome? YOU are awesome. Thank you so much for using our products. 🙂

Rated 1 out of 5 stars

Never subscribe to their service

Never subscribe to their service. The product itself is very slow and buggy, really hard to design your layouts and overlays.

I asked them to cancel my account via email but they did not even acknowledged that request and 1 month later, they charged my card again.

I used Google to create my account with them, but when I tried to log in today, It won't allow me to log in via Google, it just loads and nothing happens. It seems like they disabled my account or something.

I emailed them asking if they can cancel on their own, and Marco said only I can cancel my subscription which is really impossible. It's highly impossible that they can't cancel my subscription on their end.

Now I am stuck and doesn't know what to do because I have to cancel my subscription through my account, but I can't even log in to my account in the first place.

Stay away from this company. They're very shady and the customer service is terrible.

August 15, 2024
OWN3D.tv logo

Reply from OWN3D.tv

Hey Dodoy,

While we understand your frustration, we would like to clarify a few points regarding your recent comments.

We mentioned that it is your responsibility to cancel a subscription if you no longer wish to use the service. At no point did we say that we are unable to cancel it on our end.

Additionally, your login is functioning correctly, as we have previously informed you. We also noticed that you successfully cancelled the subscription yourself AFTER posting your review. This would not have been possible if your account had been disabled.

Furthermore, we informed you that the last two payments were refunded, but we haven't received any response from you since.

Rated 5 out of 5 stars

The support of own3d ist 10/10!

I had a wonderful experience with the support. he did not give up on solving my issue with an old order that got lost and even compensated with a coupon for the stuff i was unable to restore.

July 30, 2024
OWN3D.tv logo

Reply from OWN3D.tv

Thanks for spreading the love! ❤

Rated 5 out of 5 stars

Customer service A+++

Was stuck on how to add overlay to obs for 2 damn hours until i spoke to customer service team member Franc, Had my whole issue sorted in less than 10 seconds what absolute legend!

August 4, 2024
Unprompted review
OWN3D.tv logo

Reply from OWN3D.tv

Your happiness is our happiness. Thank you so much! 🙂

Rated 5 out of 5 stars

Franc is helpful

I had multiple questions about the overlays and hopw to incorporate them into a streaming software and Franc was very helpful answering any questions i had and recommending helpful platforms for me to look into

July 20, 2024
Unprompted review
OWN3D.tv logo

Reply from OWN3D.tv

Thanks for your kind words! We wish you all the best with your next stream. 🙂

Rated 5 out of 5 stars

Great support team.

The support team was awesome and they were able to help me out with a problem I was having.

July 10, 2024
OWN3D.tv logo

Reply from OWN3D.tv

Your happiness is our happiness. Thank you so much! 🙂

Rated 5 out of 5 stars

Jason - Exemplary Customer Service

Jason is the ideal customer support agent. He did not gatekeep me or stonewall me when I had a unique business question and approach to partnering with OWN 3D. You made an excellent choice choosing him for you team. I will be in contact through the submit a request. I have a unique idea to discuss with your team. Thanks! -Lawson

June 6, 2024
Unprompted review
OWN3D.tv logo

Reply from OWN3D.tv

Thanks for spreading the love! ❤

Rated 5 out of 5 stars

worked like a charm 2 out of 2 times

Login would only redirect to original landing page for own3d.pro. no idea what was going on, but they figured it in a couple days. And, now I'm good. 2nd time I've had to contact them about some weird login bug but they've worked like a charm 2 out of 2 times.

May 20, 2024
OWN3D.tv logo

Reply from OWN3D.tv

Thanks for your kind words! We wish you all the best with your next stream. 🙂

Rated 5 out of 5 stars

Great customer service!!

I made an error when ordering from their site and they fixed it in a matter of hours! Great customer service!

May 22, 2024
OWN3D.tv logo

Reply from OWN3D.tv

Your happiness is our happiness. Thank you so much! 🙂

Rated 5 out of 5 stars

Not just real people - good people.

A real person was at the other end of the chat. This is becoming more rare and is a huge win for Own3d in my books. Not only that, Jason was an exceptional representative for your company.

May 18, 2024
Unprompted review
OWN3D.tv logo

Reply from OWN3D.tv

Thanks for spreading the love! ❤

Rated 5 out of 5 stars

I needed help with my alerts not…

I needed help with my alerts not working, so I contacted support and the Person named Franc was able to help me fix it in just a few minutes.

May 9, 2024
Unprompted review
OWN3D.tv logo

Reply from OWN3D.tv

We're more than happy to assist you! 🙂

Rated 5 out of 5 stars

Very friendly

Very friendly , Extremely quick response and my issue was resolved in minutes :)

May 8, 2024
Unprompted review
OWN3D.tv logo

Reply from OWN3D.tv

Your happiness is our happiness. Thank you so much! 🙂

Rated 5 out of 5 stars

Why I Trust OWN3D with my streaming needs

Marco went above and beyond for me.
About 4 years ago i made a individual purchase from him. Sadly i lost the link D: i wrote in and he answer extremely fast and got to work on my case.
After i explained the situation he granted me my product. True man of his word and a company i will always support. Thank you Marco and OWN3D for everything and also the speed on solving cases like mine.

May 6, 2024
OWN3D.tv logo

Reply from OWN3D.tv

Thanks for spreading the love! ❤

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