Own Saviour Reviews 1,193

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Hi I recently ordered some clothing off your website on April 25, 2021, and I have yet to receive any information on rather it has been packed and shipped. I go to your website to see if there’s any... See more

Rated 1 out of 5 stars

Deutsch: Ich habe nun schon einige Male bei Own Saviour bestellt. Anfangs war alles in Ordnung und ich habe meine Ware immer etwa nach einem Monat erhalten. Nun habe ich drei BEZAHLTE Bestellu... See more

Rated 1 out of 5 stars

We put an order and paid for it late January. Trusted the site based on friends being satisfied with the service. Still, we have not received our order, after trying to get in contact by mail and... See more

Rated 1 out of 5 stars

i had an order confirmed 17th July, paid £39.97 for clothes that never arrived, messaged on every social media platform i have multiple times to no reply. Emailed them over 9 times over 6 month period... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

We live for sassy! Quirky tees, bags, shoes and everything else you can think of.


Contact info

1.8

Poor

TrustScore 2 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Loved my order from own saviour

Loved my order from own saviour. It was my first time shopping with them and I didn’t really know what to expect but the clothes were a very high quality and better than I imagined they would be, particularly because I’m quite small and clothes don’t always sit well on me but these seem to. Delivery times and tracking was available and my order arrived within 10 days. Highly recommend

June 28, 2021
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Rated 5 out of 5 stars

Utterly fabulous clothing

Utterly fabulous clothing! Seriously amazing quality considering how much of a bargain it is. I will definitely be ordering again. Well happy with it.

June 28, 2021
Unprompted review
Rated 1 out of 5 stars

Do not buy from this website!

I’ve been waiting well over a month for my order and still no sign of contact from them- awful customer service. I have tried countless times to contact them on all forms of social media however their replies seem to hold no value, as they aren’t very helpful often waiting days to see where my order is and then to be told it’s stuck at the uk border.

June 26, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered multiple items from here on…

Ordered multiple items from here on multiple occasions and have always been completely happy with my orders. The website always has some discounts running too so it’s nice to be able to high quality clothing for low prices. Delivery time was as specified for me so I think it was just under two weeks for delivery

June 25, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! took my money, no confirmation emails, been about 3 months and no sign of my order - stay away

June 25, 2021
Unprompted review
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Rated 1 out of 5 stars

Awful, never received order

I ordered a dress at the beginning of May and we are now nearly in July and still haven’t received it, their customer service team don’t reply to emails and take ages to reply on Instagram.
Edit: It’s now been 3 months and no reply or refund or package, really angry

June 25, 2021
Unprompted review
Rated 5 out of 5 stars

Love

My favorite store of 2021. I’m a huge fashion lover but after losing my job during the pandemic i have been looking for a store that suits my style but within my budget and not massively overpriced and after a chat with a girlfriend of mine she mentioned own savior. I checked it out and loved it instantly because it was exactly my style and luckily something I could afford.

When my clothes arrived I was so excited and wasn’t disappointed because the clothes were so perfect for me and fit really really well. The clothes and shipping times are exactly as advertised so exactly what I was expecting and I would and will shop here again for sure

June 25, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic quality and customer service

Fantastic quality and customer service. Followed own saviour on social media for 3/4 years now and finally made my first order this year and I’m more than happy with it. Really high quality and beautiful fit.

June 24, 2021
Unprompted review
Rated 1 out of 5 stars

Scam

Took money out of account, no confirmation email or text. 6 weeks later still no order. No reply to my email and Instagram dms very slow to reply . Scam

June 23, 2021
Unprompted review
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Rated 5 out of 5 stars

Got to leave my thoughts here

Got to leave my thoughts here. Never had any problems with this shop and it’s where I’ve been shopping most since the start of the pandemic. The company always delivers amazingly well made clothing and within the stated delivery times on the website. Highly recommend to anyone looking for nice clothes that are really inexpensive.

June 19, 2021
Unprompted review
Rated 5 out of 5 stars

I wasn’t going to document my…

I wasn’t going to document my experience with Own Savior because I assume the service provided to me was as standard, but since I’ve seen some of these reviews I wanted to talk about my own experience.

Everything from start to finish was very simple and straight forward. Own Savior stuck to their processing and delivery times, offered me tracking, were a pleasure to deal with and then when the clothes arrived, they were completely perfect.

I appreciate not everyone’s experience will be the same but I can honestly say that was 5 star and I won’t hesitate to keep ordering until proven otherwise.

June 18, 2021
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Rated 1 out of 5 stars

Awful customer service and a scam

I placed an order around 8 months ago and the order still says processing. I began reaching out to the company on various social medias 6 months ago and they have not been helpful at all, saying they will “look into it”, and have since stopped responding. I still have not received my refund or my order.

June 18, 2021
Unprompted review
Rated 5 out of 5 stars

Love this company

Love this company. Best clothes I’ve found anywhere online in recent times that isn’t overpriced.

June 16, 2021
Unprompted review
Rated 1 out of 5 stars

This website is definitely a scam

This website is definitely a scam! I placed an order almost two months ago now and the order has not even processed. I reached out to them on instagram and was told they would check on my order and then never heard back or got a reply when I reached out again. Wasted money

June 16, 2021
Unprompted review
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Rated 5 out of 5 stars

Exceptional service and really high…

Exceptional service and really high quality clothing. Just make sure you double check the size guides because a couple of the tops can run small, but it was easy to exchange for a larger size and the company was great in any communications I had.

June 15, 2021
Unprompted review
Rated 1 out of 5 stars

Poor service

Ordered something about 4 weeks ago and although I appreciate it it can take time to come I haven't had any email confirming whether it's been processed or shipped, should be processed after 10 working days but on the website still says being processed. Takes ages to receive a reply through Facebook messenger,had none through Instagram, and still aren't sending me emails confirming shipping

June 15, 2021
Unprompted review
Rated 1 out of 5 stars

Scam

Ordered in April and still haven’t gotten any updates or replies to the numerous emails that were sent to the seller.

June 14, 2021
Unprompted review

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