Oxa Leather Reviews 346

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

We received an incorrect size case. While the quality looked good the size was incorrect. Needed a case for iPhone XS and received XSM. We emailed back requesting instructions on how to return it to e... See more

Company replied

Rated 5 out of 5 stars

I haven’t carried a wallet in 2 years now. Recently needed to start carrying more cards so needed an upgrade from just magnetic 3 card I’d been using. Bought the OXA leather 5 card wallet and case f... See more

Company replied

Rated 5 out of 5 stars

Beautiful case, very functional. Way better than the competition one which advertises all over social media. Their magnet doesn’t hold the iPhone 13 max. I returned theirs and luckily found the OXA we... See more

Company replied

Rated 4 out of 5 stars

Delivery here in Singapore took longer than expected, but thus was not Oxa’s fault. Recommend a more reliable shipper. I love the product but suggest the tab holding the phone case in the closed posit... See more

Company replied

Company details

  1. Fashion Accessories Store

Written by the company

Handmade leather accessories for Apple and Samsung products.


Contact info

3.6

Average

TrustScore 3.5 out of 5

346 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As advertised

As advertised, well made and attractive. Good value.

May 3, 2022
Oxa Leather logo

Reply from Oxa Leather

Thank you for sharing your review with us and the community.

Cheers,
William
OXA Leather Customer Care

Advertisement
Rated 1 out of 5 stars

Vendor represented the product was…

Vendor represented the product was sent. Not true. Vendor totally unresponsive to every form of communication. I personally would not conduct business with this gang ever again

May 3, 2022
Oxa Leather logo

Reply from Oxa Leather

Good days Robert,

Please accept our sincere apologies for this. We are sorry for the inconvenience. We will reach you via email meanwhile please feel free to contact us anytime:

Reach us via email or Toll-Free number
contact@oxaleather.com | +1 888 859 1168

Cheers,
William | Customer Care Specialist
oxaleather.com

Rated 5 out of 5 stars

LOVE MY WALLET/PHONE CASE

LOVE MY WALLET/PHONE CASE. HANDS DOWN FAVORITE PURCHASE FOR MY PHONE EVER

May 1, 2022
Oxa Leather logo

Reply from Oxa Leather

We're glad you're happy with your product. We look forward to seeing you again soon. Best Wishes.

Cheers,
William
OXA Leather Customer Care

Rated 5 out of 5 stars

Buy from this company!!!!!!

I was very pleased with the customer service, the communication and the products were above average quality. Everyone should buy their products. I know I will again!!!

May 1, 2022
Oxa Leather logo

Reply from Oxa Leather

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Thanks again for the review and for being such a great customer.

Cheers,
William
OXA Leather Customer Care

Rated 5 out of 5 stars

Great Products & Customer Service!

Wonderful quality and amazing customer service. I had a concern with the iPhone case I received and I contacted the company and they exchanged it for me asap. The process was so easy and they were so nice and even gave me 10% off for my trouble. The iPhone case is so beautiful and really made well!!! I'm now considering buy a case for my iPod pros and a band for my watch. LOVE THIS COMPANY! So glad I found them!

April 30, 2022
Unprompted review
Oxa Leather logo

Reply from Oxa Leather

Thank you very much for such a great review! We work really hard to offer the best products, so we are happy to see this reflected on your last purchase. We are so grateful for your kind words.

Cheers,
William
OXA Leather Customer Care

Advertisement
Rated 5 out of 5 stars

Great product

Great product. Loved everything I ordered.

April 29, 2022
Oxa Leather logo

Reply from Oxa Leather

We're glad you're happy with the product and service. We look forward to seeing you again soon. Best Wishes.

Cheers,
William
OXA Leather Customer Care

Rated 5 out of 5 stars

Love my new case so much

Love my new case so much. Soft, vibrant, secure, MagSafe-friendly, fits beautifully. Getting another one right now!

April 29, 2022
Oxa Leather logo

Reply from Oxa Leather

We're glad you're happy with your product. We look forward to seeing you again soon. Best Wishes.

Cheers,
William
OXA Leather Customer Care

Rated 5 out of 5 stars

Great leather case for iPhone

Great leather case for iPhone. Will definitely order another one when I upgrade my phone next.

April 29, 2022
Oxa Leather logo

Reply from Oxa Leather

Thank you. We are so grateful for your kind words. We look forward to seeing you again soon.

Cheers,
William
OXA Leather Customer Care

Rated 5 out of 5 stars

Rock stars

Rock stars.
It's leather, has my name on it, holds my cards, magnetically holds phone. All 100%

April 28, 2022
Oxa Leather logo

Reply from Oxa Leather

Thank you very much for such a great review! We work really hard to offer the best products, so we are happy to see this reflected on your last purchase. We are so grateful for your kind words.

Cheers,
William
OXA Leather Customer Care

Advertisement
Rated 5 out of 5 stars

An amazing 10/10!

The customer service, shipping time, and quality of the product are all 10/10! I could not be more satisfied with my experience and purchase. I would definitely recommend this product!

April 28, 2022
Oxa Leather logo

Reply from Oxa Leather

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a review! Thanks again for the review and for being such a great customer.

Cheers,
William
OXA Leather Customer Care

Rated 5 out of 5 stars

Love the product.

April 28, 2022
Oxa Leather logo

Reply from Oxa Leather

We're glad you're happy with your product. We look forward to seeing you again soon. Best Wishes.

Cheers,
William
OXA Leather Customer Care

Advertisement
Rated 2 out of 5 stars

I cannot wear my double bands

I cannot wear my double bands, no matter how much I’ve tried for the last two weeks. The watch inevitably falls to the bottom.
I should have read the return policy in more detail. Bummed.

April 27, 2022
Oxa Leather logo

Reply from Oxa Leather

Good day Terry,

Please accept our sincere apologies for this. We care our customer and support their rights. If you cannot use the products we will do our best for you. We will reach you via email meanwhile please feel free to contact us anytime:

Phone: +1 888 859 1168
Email: contact@oxaleather.com
Website: www.oxaleather.com

Cheers,
William
OXA Leather Customer Care

Rated 3 out of 5 stars

Unfortunately not a good fit

For me this was a replacement for another cover that had a slot at the back that can only hold two cards. I really wanted to use this new one............ . I loved the versatility of the cover.......in particular the extra space for cards etc.compared to my old cover, Unfortunately it became too thick to easily get in and out of my cross body bag. So I've gone back to using a cover like I had before

April 27, 2022
Oxa Leather logo

Reply from Oxa Leather

Good Days Judith,

Please accept our sincere apologies for this. We work really hard to offer the best products and customer service. And we believe we can make it right for you. We will reach you via email meanwhile please feel free to contact us anytime:


Phone: +1 888 859 1168
Email: contact@oxaleather.com
Website: www.oxaleather.com

Cheers,
William | Customer Care Specialist
OXA

Rated 5 out of 5 stars

Great company, great ideas!

Oxa is great! I was worried it would be a scam for money but they turned out to be legit.

April 26, 2022
Oxa Leather logo

Reply from Oxa Leather

We’re so glad you had a good experience. Thank you for your feedback

Cheers,
William
OXA Leather Customer Care

Rated 5 out of 5 stars

Great product and service

Not only does OXA Leather make beautiful products, they provide great customer service. We made an error and I was quickly, efficiently and completely able to resolve it with the assistance of live chat. A company that matches great craftsmanship with great service gets my business every time!

April 26, 2022
Unprompted review
Oxa Leather logo

Reply from Oxa Leather

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Thanks again for the review and for being such a great customer.

Phone: +1 888 859 1168
Email: contact@oxaleather.com
Website: www.oxaleather.com

Cheers,
William | Customer Care Specialist
OXA

Advertisement
Rated 5 out of 5 stars

I like very much

I like very much. I can have phone and credit card all in one place.

April 26, 2022
Oxa Leather logo

Reply from Oxa Leather

We’re so glad you had a good experience. Thank you for your feedback

Cheers,
William
OXA Leather Customer Care

Rated 5 out of 5 stars

Very good service

Very good service. Love the quality

April 25, 2022
Oxa Leather logo

Reply from Oxa Leather

Thank you for sharing your review with us and the community.

Cheers,
William
OXA Leather Customer Care

Rated 5 out of 5 stars

The service was good although I wanted…phone case

The service was good although I wanted a pink phone case and ant in a change the same day I order the case. It was received but never confirmed I had to call to find out pink was out of stock. So we excepted the tan.

April 25, 2022
Oxa Leather logo

Reply from Oxa Leather

We’re so glad you had a good experience. Thank you for your feedback. We are so grateful for your kind words. We will work harder to provide better service

Cheers,
William
OXA Leather Customer Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look