TTLIFE Reviews 

261
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 157 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the product quality, praising the effective performance, quiet operation, and lightweight design of the machines. Many people also highlight the easy setup and overall positive user experience, often noting fast shipping and prompt delivery. However, some customers encountered problems with delivery, such as items being sent to incorrect addresses or not arriving as expected. A few reviewers also mentioned difficulties with returns, including unexpected restocking fees or issues with product functionality upon arrival. Additionally, concerns were raised by some about the machine's noise level or the accuracy of oxygen purity delivery.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers praising the quality, ease of use, and... See more

Quality

Reviewers mention positive feedback about quality, with many describing products as being of good or decent... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising the fast shipping, quick... See more

User experience

Customers had positive experiences with user experience, finding the product easy to set up and use, with... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the ordering process easy and praising... See more

Reviews shaping this summary

Rated 4 out of 5 stars

my came quick everything was easy to setup but my spare battery is coming seperate you would think it would all together but not a big deal thank you i haven;t used it yet

Rated 4 out of 5 stars

I love the lightweight of the machine and it works very well. I am new to this technology. This is my husband's oxygen machine and we used it for the first time last night; when the battery quit he di... See more

Rated 4 out of 5 stars

The quality of the goods manufactured and sold by TTLIFE are very good and I am happy to own my home O2 compressor. I was less impressed by some of the assumptions made by their sales representative... See more

Rated 4 out of 5 stars

I think the machine is well designed and I am finding it useful. My only complaint is the type and level of sound. I can probably adapt but, currently the vibration sound and the pulsing sound make... See more


Company details

  1. Oxygen Equipment Supplier

Written by the company

TTLIFE from American Medical Sales has over 15 years of oxygen therapy experience and we offer the highest quality brands of Portable Oxygen Concentrators, Home Oxygen Concentrators.


Contact info

4.1

Great

TrustScore 4 out of 5

261 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.1

All reviews

(261)

156 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM, RIPPED Off, LIED TOO!

Order #50470 Charged my CC, sent it to a wrong address, keeps telling me it will be delivered Wednesday, September 17, still don't have it, now I'm told that the USPS cannot deliver to my address, the same one I've had for 10 years! Total SCAM!!!

September 16, 2025
Unprompted review
TTLIFE logo

Reply from TTLIFE

We’re very sorry to hear about your experience. We completely understand how frustrating this must be. Please rest assured that we are a trusted store, and this seems to be a delivery issue with the carrier. Could you please share your order number so we can check the details and help you resolve it as soon as possible?

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Rated 5 out of 5 stars

I ware a CPAP device at night

I ware a CPAP device at night and TTLIFE was the only company I could find that has a portable concentrator that had continuous flow to attach to my CPAP and use as I travel. I have just ordered a home oxygen concentrator to use every night and return my rental unit to save on a monthly charge.

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

Thieves!

Do not do business with these people. They will rip you off. If you receive a unit that does not work as I did, they will not refund your money. Their customer service will drag it out for weeks, and when you follow their instructions and return it, you get nothing.

July 12, 2025
Unprompted review
TTLIFE logo

Reply from TTLIFE

We’re very sorry to hear about your experience. We take customer satisfaction seriously and would never ignore a valid refund request. There may be some misunderstanding or delay during the return process. Could you please share your order number so we can look into this right away and help resolve it for you?

Rated 5 out of 5 stars

I used my VARON N6 this past weekend…

I used my VARON N6 this past weekend for the 1st time and was throughly impressed with it. It has made being able to visit my friends, who live further away from me, so easy. I can use it in the car and plugged in To their home both to visit and sleep. Love the machine💕 So much better than carrying oxygen tanks!

August 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Quiet, lightweight, small

I bought the lightweight concentrator one and I'm pleased with its capabilities. I use it when I get out of car to go shopping. I ordered an extra battery and both arrived in 8 days. I recommend this product. ☺️

June 28, 2025
Unprompted review
Rated 2 out of 5 stars

Very POOR service

When I received my Varon the charging cord plug was for Europe wall outlet, not USA wall outlets. They keep saying that they sent the correct plug for USA.. I even sent them pictures of plug I received & my wall outlet, and now their service dept won't even get back to me

7-2-25
The company finally got back with me and I got the correct plug today.

June 8, 2025
Unprompted review
TTLIFE logo

Reply from TTLIFE

We’re sorry for the inconvenience you experienced with the plug type, and we’re glad to hear that the correct one has already arrived. It seems there was a small mix-up that was resolved quickly after confirmation. We truly value your patience and understanding, and we always aim to make things right for every customer.

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Rated 1 out of 5 stars

Buy oxygen concentrator battery

I try to buy oxygen concentrator battery. I paid and lost contact with store. They don’t inform You about shipment. Looks like it is scam bissness.

June 5, 2025
Unprompted review
TTLIFE logo

Reply from TTLIFE

We’re very sorry to hear about your experience. Please provide us with your order number so we can look into this for you right away. We’re here to help and will do our best to resolve this issue together. Thank you for your patience.

Rated 1 out of 5 stars

Machine they sold be advertising 3L/min…

Machine they sold be advertising 3L/min was a complete lie. I wish I would have looked on Trust Pilot before purchasing. And all complaints NEVER received their money back. Shame on them selling a product that someone uses to BREATH easier and it's falsely advertised and does NOT put out ANY amount of oxygen.

June 7, 2025
Unprompted review
TTLIFE logo

Reply from TTLIFE

We're truly sorry to hear about your experience and take your concerns very seriously.

We never intend to mislead our customers, especially when it comes to products that support your breathing comfort. We'd appreciate the opportunity to look into your case and make things right.

Since we’re unable to identify your order based on this review alone, could you please contact our support team directly or provide your order number? We will investigate this immediately and work toward a fair resolution.

Your feedback matters, and we remain committed to offering reliable products and honest service.

Rated 5 out of 5 stars

Prompt shipment

The immediate acknowledgement of the order placed and when it shipped. It arrived within a few days of the order with the exception of the batteries due to safety requirements for ground shipping. I immediately utilized it connected to the provided power supplies of AC/DC. It is simple to use, however the different levels and percentages are not explained very well, so I use the 1st L at 92% when relaxing. This portable unit is not marked as FAA compliant and may not be allowed through TSA for airport use. Only certain manufactures are on the travel list.

May 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Avoid being Home-bound

My -06 Concentrator arrived just before I had committed to attending a family gathering 200 miles away. Fortunately the machine was easy enough to begin using immediately. After this short trip, I was able to learn enough about my machine so that now I can leave it in the car until I need it. I purchased the extra battery, and that has made trips around town easy. I am very glad I have my oxygen machine!

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable Oxygen Solutions That Made a Difference for Me

I recently purchased the Serene 5 and NT-02 portable oxygen concentrators from TTlife, and the experience has been positive overall. The ordering process was straightforward, delivery was prompt, and the machines have been reliable so far. They’ve made a noticeable difference in my daily comfort, especially compared to the rental unit I had from my insurance, which had frequent issues. I appreciate having dependable oxygen support and would recommend TTlife to others looking for quality solutions.

May 8, 2025
Unprompted review
Rated 4 out of 5 stars

I bought one for my Mom

I bought one for my Mom. She couldn't handle the oxygen tank from the rental company when she wanted to get out of the house. Now she is not as tied down and hasn't stopped thanking me yet. I found the product to be good quality, easy to use, and light. The company is easy to deal with, and we are very happy with our purchase.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

I purchased the NT-06 oxygen concentrator9

I purchased the NT-06 oxygen concentrator as I need help constantly. Also, I got the extra battery pack.
Everything arrived as expected and customer service was really helpful in answering any question.
The equipment works really well and I would recommend it to anyone looking for an oxygen concentrator.

May 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

I had to return the oxygen concentrator I received unopened, because I no longer had a need for it. After being treated by a vet for several months, my sweet little cockatiel was still having breathing issues, so my vet suggested I order an oxygen concentrator to assist him in getting enough oxygen. Sadly, within 15 hours of placing my order, my bird passed away. I immediately contacted the company to see if the order could be canceled, but the machine was already on its way. They told me that I could return it unopened after it arrived. The process took a few back and forth emails, as well as a little time, but the company was helpful and reassuring all along the way. I was able to send the machine back unopened and got my money reimbursed, minus a ten percent handling fee, which I thought was very reasonable. Per my experience, I believe they are an honest and professional company.

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICE

We purchased a unit for my dad who has ILD. We realized that the unit would not be sufficient as my dad is requiring additional oxygen support. We have contacted this company via email numerous times with bogus responses. The newest is they are on vacation. I am getting ready to dispute through my bank. The product has never been opened and we just want a refund. They say they will email return address instructions and never get anything. I would NEVER recommend this company to anyone. They are awful.
Kim

April 2, 2025
Unprompted review
TTLIFE logo

Reply from TTLIFE

Hi Kim,

We’re very sorry to hear about your experience and truly apologize for the inconvenience caused. To help resolve this quickly, could you please provide your order number or the email used to place the order? We’ll look into this right away and assist you with the return process.

Thank you for your patience.

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