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Rated 5 out of 5 stars

As someone who's used POCs for a while, I have to say this one is fantastic, especially since I don't need continuous flow for CPAP. It's so much lighter than the Simply Go. Customer service was helpf... See more

Rated 1 out of 5 stars

Product ordered w/3/5 days delvry!! What a joke!!! Trying to contact alleged customer service is an absolute nitemare. Its 1 wk since order placed and they were paid $399.00 and no product or answers... See more

Company replied

Rated 5 out of 5 stars

I am currently using the NT-04 oxygen concentrator and it is an excellent machine. It is lightweight, quiet, and offers seven oxygen settings. The price is also very reasonable. In fact, I am using it... See more

Rated 4 out of 5 stars

I recently received my NT-5 oxygen concentrator along with an extra battery, and I am thrilled with the purchase. Now, I can confidently go shopping by myself without having to rely on anyone else. Th... See more

Company details

  1. Oxygen Equipment Supplier

Written by the company

In the same quality,we have the best price; In the same price,we have the best quality. we supply home and portable oxygen concentrator , say googbye to huge oxygen tanks!


Contact info

4.0

Great

TrustScore 4 out of 5

70 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Recieved Oxygen concentrator 7 days…

Recieved Oxygen concentrator 7 days from order. Machine operates great. I have used it for nearly 48 hours without incident. Remote control unit isn't operating but have not yet contacted company. Pleased with concentrator plan on using on vacation travel, it's about 1/3 the size and the weight of my medical supplied unit.

April 30, 2021
Unprompted review
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Rated 1 out of 5 stars

i paid for my batteries for my portable…

i paid for my batteries for my portable oxygen concentrator maf-605a that was 4/10/21.on my account it says fulfilled but they didn't fill nothing.i only have one lung and i need those batteries for when i leave the house.

April 28, 2021
Unprompted review
Rated 1 out of 5 stars

Oxygen Solve doesn't solve anything

I've spent $90 with this company to obtain some filters for my wife's oxygen concentrator and they have either sent me the wrong filter or no filter. I have even sent them a picture of what I need and they still send the wrong thing. Very poor customer relations.
Lawrence

April 24, 2021
Unprompted review
Rated 1 out of 5 stars

A Long Wait For Bad Service

I received an e-mail from Oxygen Solve on 11-20 that the oximeter blood oxygen sensor they were paid for on 11-17 was "on its way." I later received an e-mail with a USPS tracking number which showed the item leaving the company's "shipping partner" (light in the box) on 11-21. Destination was the USPS office in Linden N.J.
On 12-2-20 I sent them an e-mail telling them I had not received the item, to cancel the order and refund the $26.40 I had paid. The company's same day response said, "We have shipped the product to you alreay (sp). You will get the product soon. Please don't worry about it." It has now been 14 days since I was told the sensor was on its way without a single tracking update. This is unacceptable. I have no idea where the snafu is but, after 14 days of waiting for delivery, I don't care anymore. I want the order cancelled and $26.40 redeposited in my checking account. Update: on 12-5 I received an e-mail from the USPS location in Jersey City N.J. saying they had received the item and it would be delivered by 12-9. Nothing was said about where the item was for 18 days when it was supposedly "on its way."

December 5, 2020
Unprompted review
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Rated 5 out of 5 stars

It is great

It is great. Still can't understand why, when it SAVES thousands to purchase outright, Medicare insists you RENT for 5 years first -- 101W machine, total cost was $319.00. My former unit, renting cost $150.00/mo to the insurance company (1800.00 yearly), $35.00/mo to me (420.00 yearly). You do the math.

November 14, 2020
Unprompted review
Rated 1 out of 5 stars

Inferior Oximeter-Do not purchase from Oxygen Solve

The Oximeter I purchased from Oxygen Solve broke down completely after just 4 months of use. I wrote to Oxygen Solve, giving the purchase date, and requested a replacement meter. First, they required me to send a video of the non-operational meter, which they reviewed. Then they required that I provide detailed transaction information on the purchase, which, again, I did. After complying with all their requests, they refused to replace the defective meter and had the nerve to offer me 10% off if I purchased a new oximeter from them! Since they DO NOT stand behind their product, I certainly would never purchase from them again, and warn others against doing business with this company

September 26, 2020
Unprompted review

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