Oypla Reviews 

17,684
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 253 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery and reasonable prices offered across a wide range of practical home and garden items. Consumers also appreciate the intuitive website navigation and simple ordering process that makes purchasing smooth and straightforward. Many people note that products like fans and tables arrive promptly and function reliably. Some reviewers were not happy with delivery delays, vague tracking updates, and poor handling by the external courier service. A few other people also felt that certain items had minor product defects, such as warped boards or flimsy parts requiring reinforcement.

What people talk about most

Product

Reviewers mention mixed satisfaction regarding product quality, as while many consumers praised sturdy and... See more

Delivery service

Consumers find delivery service to be positive, noting that packages arrive quickly and ahead of schedule.... See more

Quality

Customers had ambiguous experiences with quality, as many reviewers praised sturdy, powerful items like... See more

Order

People report ambiguous experiences with order, as many reviewers highlight easy website navigation, great... See more

Price

Clients share positive opinions on price, consistently expressing great satisfaction with the affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic price for a workbench for my potting shed. one of the boards was a little warped but laying it flat with some heavy weights on, soon flattened it. I don't think it would be strong enough if... See more

Rated 4 out of 5 stars

Only 4 stars as Evri vague about delivery.. Courier service said dlvry would be Saturday to Wednesday. Was delivered Thursday before !!. Luckily we were in.

Rated 4 out of 5 stars

Delivery time was good and quicker thabn anticiated, We have since tried to buy another one but you are out of stock, the demand has been so high! The fan seems sturdy and was easy to assemble.LG

Rated 4 out of 5 stars

No problem with delivery. Bought 6 ft trestle table but unable to open out.seems to be locked in closed position.


Company details

  1. Beauty & Well-being

Written by the company

Oypla - Stocking the very best in Toys, Electrical, Furniture, Homeware, Garden, Gifts and much more!

FREE UK DELIVERY

110% SATISFACTION GUARANTEE

HASSLE FREE RETURNS

Contact info

4.0

Great

TrustScore 4 out of 5

18K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(17,684)

251 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered a product for just under £100…

Ordered a product for just under £100 on 29th October - Delivery was supposed to be 3rd November - its now 6th and their delivery company is lying about failed attempt (I live and work at home all day - no delivery has been attempted) - I still have no idea if and when it will turn up - and the supplier has done nothing but send tracking links that dont work and automated emails that ignore my issue.

BUY AT YOUR OWN RISK FROM THIS AMATEUR COWBOY OUTFIT!!!

November 6, 2026
Unprompted review
Oypla logo

Reply from Oypla

We’re sorry your order hasn’t arrived by the expected delivery date and that the responses you’ve received haven’t addressed your concerns. We understand how frustrating it is to see a failed delivery attempt reported when you’ve been home, especially when the tracking links aren’t working.

Please contact us privately with your order number so we can investigate the delivery status with the courier and help resolve this.

Kind regards,
Oypla Customer Service

Rated 1 out of 5 stars

Bunch of scammers who do not send the…

Bunch of scammers who do not send the right products!
They send used and resealed video games.
Then if you want to return they try to make you pay for it.
Avoid like the plague!!!
Also don't lie!!!! You didn't even send a return label on Amazon, just a picture of your address so I must pay. :/

November 6, 2026
Unprompted review
Oypla logo

Reply from Oypla

We’re sorry to hear about the condition of the games you received and your experience with the return process. We take concerns about used or resealed products seriously. Please contact us privately with your order number so we can investigate what happened, review any return charges, and work towards a fair resolution.

Kind regards,
Oypla Customer Service

Rated 2 out of 5 stars

Product was of very poor quality

Product was of very poor quality, on removing the tie wires the roll began to unravel
We used approx 2m and threw the rest in the skip

October 22, 2026
Oypla logo

Reply from Oypla

We are sorry to hear that you were disappointed with the quality of your purchase and that the roll began to unravel upon removing the tie wires. This is certainly not the standard we aim to provide.

We appreciate your feedback and will pass your comments on to our quality control team for review. We apologise for the inconvenience caused and would encourage you to contact our customer service team at cservice@oypla.com so we can look into this further and assist you with a suitable resolution.

Rated 5 out of 5 stars

Floor Lamp

Great company very fast delivery my lamp was packed so well and a very god price. Thank you so much we will be back

October 27, 2026
Rated 5 out of 5 stars

Website was easy to use and found what…

Website was easy to use and found what I wanted to buy quickly. I have bought from Oypla several times in the past and always found it a pleasant experience. I bought a pack of fencing pins and although very heavy they were well packaged and no problems with delivery.

October 25, 2026
Rated 1 out of 5 stars

Flimsy, useless and company not that friendly

I bought a greenhouse, good size but the pegs were useless, the greenhouse blew over ripping the sheeting, the company, refused a return or refund stating it must be in the original packaging, the item was delivered in a box, and who keeps empty boxes in their house, due to me recycling the said box I am left with a ripped sheet on the greenhouse, I will not buy a replacement sheet from this company, or anything else from them.

October 26, 2026
Unprompted review
Oypla logo

Reply from Oypla

We are very sorry to hear about your experience and the frustration caused by your order. We understand how disappointing it is.

We would appreciate the opportunity to investigate this matter further and help resolve the situation. Please contact our customer service team directly at cservice@oypla.com, quoting your order details, so we can look into this with the courier and assist you accordingly.

We value all customer feedback and will use your comments to help improve our delivery communication and customer service. We apologise again for your experience and hope we have the opportunity to restore your confidence in Oypla.

Rated 1 out of 5 stars

Trailer dolly - wheel damaged

Bought Oypla Metal Caravan Trailer Dolly 275kg Load Capacity Towing Manoeuvring Aid through amazon and it come with a damaged wheel contacted seller for replacement wheel but couldnt send 1 out either return full package and they give me refund or they could give me 15% refund and keep it so as I needed the trailer dolly for weekend which is why I bought it to move trailer i took the 15% refund which was £7 and then i found a wheel which cost me £15 so im actually out of pocket and was more hassle than it was worth. Will use a different company next time.

October 5, 2026
Unprompted review
Oypla logo

Reply from Oypla

We are sorry to hear that your experience with your Oypla Trailer Dolly did not meet your expectations. We understand how frustrating it must have been to receive a damaged wheel, particularly when you needed the item for a specific weekend.

Our team offered the available resolution options, including a full return and refund or a partial refund to keep the item, which you chose due to your time constraints. We appreciate that sourcing a replacement wheel independently resulted in additional expense and inconvenience, and we apologise for this.

Customer satisfaction is important to us, and we will take your feedback on board to help improve our service. We are sorry that your experience has left you disappointed and hope we may have the opportunity to restore your confidence in Oypla in the future.

Rated 1 out of 5 stars

Ordered through Tesco

Ordered through Tesco. Delivery date given. This date was 3 days ago and no updates from Tesco or Oypla. Tried calling Oypla, but the automated system just designed to avoid my call and no update available. Pretty shoddy in comparison to any other online retailer. I wouldn't order from Oypla again.

Update: tesco saying delivery complete, DHL saying they don't know where it is, Oypla not saying anything. I'm giving up and cancelling my order and going to Amazon.

October 13, 2026
Unprompted review
Oypla logo

Reply from Oypla

We are very sorry to hear about your experience and the frustration caused by the delay in receiving your order. We understand how disappointing it is when an expected delivery date passes without clear updates, particularly when you have received conflicting information regarding the status of your parcel.

We sincerely apologise for the inconvenience and the difficulties you have experienced when trying to contact our customer service team. This is certainly not the level of service we aim to provide.

We would appreciate the opportunity to investigate this matter further and help resolve the situation. Please contact our customer service team directly at cservice@oypla.com, quoting your order details, so we can look into this with the courier and assist you accordingly.

We value all customer feedback and will use your comments to help improve our delivery communication and customer service. We apologise again for your experience and hope we have the opportunity to restore your confidence in Oypla.

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