Oypla Reviews 17,539

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 283 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the delivery service, noting that products arrive promptly and often ahead of schedule. The ordering process is frequently described as easy and efficient, with many appreciating the user-friendly website and clear communication regarding their purchases. Reviewers also praise the quality of the products, finding them to be as advertised, sturdy, and good value for money. However, some customers experienced issues with product quality, such as warped boards, flimsy supports, or items arriving damaged with sharp edges. A few people also reported receiving incorrect items or experiencing significant delays and non-deliveries, often attributing these problems to the courier service.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction, praising... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speedy delivery and prompt... See more

Quality

Users describe ambiguous interactions with quality, with some reviewers praising products as working well,... See more

Order

Customers had ambiguous experiences with order, with some reporting easy and quick ordering processes and... See more

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic price for a workbench for my potting shed. one of the boards was a little warped but laying it flat with some heavy weights on, soon flattened it. I don't think it would be strong enough if... See more

Rated 4 out of 5 stars

This leg support is a little flimsy. Needs care to ensure the supports are in place. The grooves could be a little deeper. it is adjustable for height, so you get the optimal placement However for... See more

Rated 5 out of 5 stars

This sack truck was delivered in good time, and in undamaged condition, although there were a couple of small punctures in the packaging due to careless handling. Assembly is easy, and the truck is st... See more

Rated 5 out of 5 stars

Ordered via Tesco Marketplace. Quick delivery. Had seen a few negative reviews about the product on Amazon so was hesitant to order but glad I did. Pleasantly surprised with the quality of the chalkb... See more


Company details

  1. Beauty & Well-being

Written by the company

Oypla - Stocking the very best in Toys, Electrical, Furniture, Homeware, Garden, Gifts and much more!

FREE UK DELIVERY

110% SATISFACTION GUARANTEE

HASSLE FREE RETURNS

Contact info

4.0

Great

TrustScore 4 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Awful service, I have paid money in good faith for a product that was sold faulty, that Oypla refuse to refund (despite the law)

I need to return a faulty item but it will not be accepted back as I don't have the original packaging, so I'm stuck with something that cannot be used properly.

Edit: Emailed cservice as requested, very slow to respond and no help at all still refusing to refund a faulty order because of lack of packaging (which is illegal).

April 13, 2026
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 1 out of 5 stars

Pretty terrible customer service

Pretty terrible customer service.
Ordered a folding table through b&q, got an email saying it was dispatched on 4/3/26.
It never arrived (this happens!) spoke to Oypla who said they would look into it and then haven't heard from them in almost two weeks, despite me sending more messages. I even went through b&q, who contacted them, but they have still yet to reply..
6 weeks since ordering, no table still!

April 12, 2026
Unprompted review
Oypla logo

Reply from Oypla

OyplaHello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 4 out of 5 stars

Wood saw horse - ok for the right price

I bought the OYPLA metal wood-saw horse via ebay. It's ok for the price point of £20. A bit wobbly, and very fiddly to put together (there were no instructions other than an incorrect, tiny fuzzy diagram). I'm thinking it will easily rust, so I sprayed if with WD40.

March 26, 2026
Rated 1 out of 5 stars

The advert said the product did not…

The advert said the product did not harm plants, when it arrived the instructions said it did .Also when i used it the product falls far short of what the makers claim.

March 25, 2026
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 5 out of 5 stars

Excellent

Excellent! The tables were just what I wanted, sturdy and easy to put up. Great price too. Delivery was quick, next day eventhough I didn't pay for express delivery.
Very pleased.

March 24, 2026
Rated 1 out of 5 stars

Assembly instructions are hopeless and…

Assembly instructions are hopeless and impossible to follow. Had to buy another model

March 29, 2026
Unprompted review
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

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