Pabau Practice Management Reviews 305

I recently completed an online training session with Bryan through Pabau and was thoroughly impressed. He was clear, patient, and incredibly knowledgeable — taking the time to answer all my questions and tailor the session to the specific needs of my business. His step-by-step guidance made even the more complex features feel easy to understand. I left the training feeling confident and much better equipped to make the most of Pabau.

Thank you, Bryan, for your professionalism and support — highly recommended!

Very professional, told me exactly what the procedure would do for me. Very approachable and I felt confident in her as I don’t let anyone loose with my face!

The support I received from Stefani, Emily and Zoi for setting up my Pabau account was invaluable! They explained everything to me in an easy to understand manner and were very friendly and professional.

They are always available incase of any problem that I am facing. The customer support is great.

Very knowledgeable and hands on approach.

Pabau is a loyal company who's support service is first class.

Pabau is a great software with everything in one place for booking clients, keeping their clinical information and also being able to send out newsletters, marketing etc.

Damien really helped optimise our pabau and show us how to use it better as a business.

Amazing software that makes my daily life in the clinic easier. Martin's training is exceptional. Thank you for the support.

I've been using Pabau in my lifestyle medicine clinic for over a year. While it offers a comprehensive set of features for managing bookings, services, and patient interactions, my initial experience was less than ideal. The setup process was not well explained, and early support was limited. I also found the payment deductions unclear, which led to some confusion.

That said, my experience improved significantly after two sessions with Georgina, who provided clear, practical guidance. She helped optimise key areas such as the booking page, services, payments, and overall layout, making the system far more user-friendly and aligned with my practice needs.

I'm now finding the platform much easier to use and more valuable for day-to-day operations.

I’ve just had my second session of bikin & under arm laser and omgg am I shocked with the result already or what. My therapist Pariya is an absolute star! Highly recommend her. Her technique, professionalism and care is 10/10! She makes me feel very comfortable at stages where i feel uncomfortable and very helpful.

Martin at Pabau has made my experience so pleasant! He is so efficient and knows Pabau inside and out. The training is second to none

Fantastic service, make it less stressful

I’ve been coming to Este every week for the past 7 months. Every week I’ve been in the reception to check in for my appointment or book an appointment for my next session, and Dhruvi and her colleagues have always been amazing.

Dhruvi has always been kind, hospitable and has built a rapport with her clients. Because of Dhruvi, my experience here at Este has been very positive.

Every staff member here is amazing, they all work professionally and are kind! Thank you for your kind service, Dhruvi!!

When Pabau upgraded to the new system we were rather nervous. Eddie R at Pabau has been our hero!! He has patiently taken the time to explain the new system, the changes and upgrades and has helped us to tailor the system to our clinic so that it mirrors the bespoke service we provide our patients. Eddie has helped us not only to navigate and set up but also has been an invaluable source of knowledge to up-skill our team!! Thank you Eddie for all your help with Pabau 2.0!!

Pabaus pricing works out better than what we paid with Zenoti and it actually feels built for medspas. Everything just fits the way we work.

By far the worst software you can use for your clinic

Marco was really helpful today and very patient
Thank you!

In the last week there have been 3 days where Pabau has been down due to server issues making it difficult to work and run any kinda of clinic - this is happening regularly and oh they are charging a sneaky percentage for online bookings

what an absolute disaster. Every day there is an issue and half of the staff don't seem to know what to do to fix it. Fed up with standard responses that go nowhere.