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Rated 1 out of 5 stars

I ordered a few items, mostly okay but the UV wand is faulty and no one at pacamask responds to the emails. The customer service is an absolute joke. Buy elsewhere as you'll be disappointed with Pacam... See more

Rated 5 out of 5 stars

I spent a long time searching for an effective face mask; a three layer fabric one appeared to be effective and remained so for longer than single use ones. A silver ion layer to kill bacteria is an... See more

Company replied

Rated 5 out of 5 stars

Now that mask wearing is set to become part of our everyday life, I thought that I might as well have a bit of fun with it. Pacamask offer some wonderfully creative and colourful options to choose fro... See more

Rated 5 out of 5 stars

I bought a couple of these masks in different colours, they're nice and lightweight which makes them really comfortable. I have peace of mind that there's silver ion fabric in there so I don't need a... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Pacamask is a UK based design and marketing Company. Its design team are focused on bringing the very best in design, and functionality to its customers. All products are designed in the UK, and manufactured in China, where Silver Ion treated material is used in all our face masks. Ionic Silver is scientifically proven to kill 99% of bacteria for up to 50 washes. Our philosophy is to deliver the very best in both design and material functionality. Ionic Silver is in the Company’s opinion the very best non-medical grade material available. It is widely used in industry and hospitals as a safe and secure way of stopping the spread of bacteria.


Contact info

4.2

Great

TrustScore 4 out of 5

161 reviews

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Rated 5 out of 5 stars

High quality masks

The masks fit very well and the workmanship is great. High quality masks. Worth the price.

November 3, 2020
Unprompted review
Pacamask logo

Reply from Pacamask

Hi there,

We are glad to hear that our product works well for you.

Thank you very much for your review.

Kind regards

Pacamask Team

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Rated 5 out of 5 stars

Great masks

When the pandemic started I searched the web looking for a good mask as the ones you see commonly used are boring and didn’t look to be that effective, these however are bright, good quality and make you feel safe. They arrived quickly and were as good as I hoped they would be, especially the fastenings which can be altered for a comfortable fit. We liked them so much we ordered more for ourselves, some for our grown up children and our granddaughter. They are often commented on by others who want to order some. Great job, well done and keep up the good work keeping us all safe.

October 31, 2020
Unprompted review
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Reply from Pacamask

Hi Frank,

Thanks for your feedback!

We are glad you like our masks.

Be prepared for some more new exciting designs in the near future.

Many thanks

Pacamask Team

Rated 1 out of 5 stars

poor service

despite the quality of the mask ,I am registering a one star review as despite contacting you twice in regards to the missing "wands" on my order you have chosen to ignore me

order (#26623)

October 31, 2020
Unprompted review
Pacamask logo

Reply from Pacamask

Hi Andreas,

You have been contacted by our customer support team via email.

We shipped out your outstanding order on the 4th November 2020.

We would appreciate it if you could let us know if your missing UV wands have been received.

Kind regards

Pacamask Team

Rated 5 out of 5 stars

I spent a long time searching for an effective mask

I spent a long time searching for an effective face mask; a three layer fabric one appeared to be effective and remained so for longer than single use ones. A silver ion layer to kill bacteria is an added bonus. I wanted a 50 times wash mask to decrease landfill sites and adjustable loops for a close fit. Pacamasks did all this so I bought them for my family. They sell other useful products such as a pocket UV wand to sterilize door handles, plastics, metal cash and keys. A special case is available to keep their colourful range of masks clean.

October 28, 2020
Unprompted review
Pacamask logo

Reply from Pacamask

Hi John,

Thank you very much for your kind comments.

We are glad our product works for you and your family. We appreciate your custom.

Kind regards

Pacamask Team

Rated 3 out of 5 stars

The Pacamask websites states their…

The Pacamask websites states their masks are the best, 'based on thousands of reviews'. I haven't been able to find those reviews, there is no link to them. I ordered two masks for myself and two for my husband. The fabric is nice and soft, the masks are comfortable. But they also seem to be ineffective - there is no nose clip and there is a wide gap on each side of my nose. As a result, I'm breathing in unfiltered air, and breathing out unfiltered air. I now have to buy some metal nose strips and try to find a way to attach them, or bin the masks. I am just not confident wearing them with such an open fit. I feel they are very over priced for what they are.

October 27, 2020
Unprompted review
Pacamask logo

Reply from Pacamask

Hi Lindsay,

Our masks can be adjusted using the rubber toggles on the sides.

A tighter fit may help close the gaps either side of the nose therefore ensuring the air you breath in is filtered. Let us know how you get on.

Pacamask Team

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Rated 5 out of 5 stars

An honest view in uncertain times.

I have used face covering from Pacamask since day one and find the company and the product good. I have noticed recently the masks seem a touch on the tight side, is this is due to being washed? This is not enough to discontinue my using Pacamask as the the company is always prompt to respond; have you tried using the wand recently. Kevin Keeley

October 25, 2020
Unprompted review
Pacamask logo

Reply from Pacamask

Hi Kevin,

We appreciate your kind comments.

Pacamask Team

Rated 5 out of 5 stars

Excellent masks

Excellent masks, that you really feel offer protection - well worth the money. Wash well, comfortable to wear and lovely designs. I can’t recommend them enough.

October 24, 2020
Unprompted review
Pacamask logo

Reply from Pacamask

Hi Hil,

We are glad you like our masks.

Thanks for recommending our product. It means a lot to us.

Kind regards

Pacamask Team

Rated 5 out of 5 stars

Hi John

Hi John

came quickly and are confortable to wear and wash extremely well that I feel that they are safe to wear often

October 23, 2020
Unprompted review
Pacamask logo

Reply from Pacamask

Thanks for your amazing review!

Pacamask Team

Rated 5 out of 5 stars

I highly recommend these masks

I highly recommend these masks, I have purchased 12 in total. Ten for myself for variety and 2 were given as an extra birthday gift for each of my 2 daughters. I also recommended them to my boyfriend, he purchased 2 Pacamasks. I also purchased a wand. Kept updated on delivery which was very quick. Brilliant company all round.

October 22, 2020
Unprompted review
Pacamask logo

Reply from Pacamask

Hi Linda,

Thanks for recommending our product.

We appreciate the positive feedback.

Thank you

Pacamask Team

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Rated 5 out of 5 stars

Pacamask designer masks

The designer masks were well made and colourful - which made wearing them more individual and an antidote during this COVID-19 time. Emails kept you in touch with progress. Overall, I am very satisfied with the product and service.

October 22, 2020
Unprompted review
Pacamask logo

Reply from Pacamask

Thank you Pratap!

Pacamask Team

Rated 5 out of 5 stars

Keeps us up to date with news

Keeps us up to date with news. Has many products yo keep us safe. Love the variety of mask designs.

October 22, 2020
Unprompted review
Pacamask logo

Reply from Pacamask

Thanks for your kind comments.

Pacamask Team

Rated 5 out of 5 stars

Pacamasks re-usable face masks

I ordered two sets of 5 Pacamasks in the summer when it became obvious that having a number of re-usable, washable masks would be essential to go about our "new" daily lives. I had plain ones for me and patterned ones for my wife. I have found them very easy to use with a snug but comfortable fit with adjustable elastic ear loops. I have since ordered similar sets for my two daughters and their partners and they too love them. They were delivered speedily with each mask having in its own sealable packaging. I am delighted with my purchases.

October 22, 2020
Unprompted review
Pacamask logo

Reply from Pacamask

Hi John,

We are delighted to hear that you are pleased with our product.

It's a pleasure doing business with you.

Pacamask Team

Rated 5 out of 5 stars

Keep safe with Pacamast.

I have purchased several of these masks for personal use and for friends and family. All round excellent service. Just ordered the U/V wand.

October 22, 2020
Unprompted review
Pacamask logo

Reply from Pacamask

Hi Terry,

It's great to hear that our masks work for you.

Thanks for the 5 star review.

Pacamask Team

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Rated 5 out of 5 stars

5 Star

A five star service from start to finish.
providing a great product at a far price fast and sure first class delivery service. What more could you ask for

October 22, 2020
Unprompted review
Pacamask logo

Reply from Pacamask

At Pacamask we do our best to keep every customer happy.

Thanks for the 5 star review Trevor!

Pacamask Team

Rated 5 out of 5 stars

Thank you for the speedy service and…

Thank you for the speedy service and well made masks.
It’s good to have several and having different colours and some patterned helps brighten up the day and keep people safe.

Thank you Oliver. Good job well done!
KR
Elaine

October 22, 2020
Unprompted review
Pacamask logo

Reply from Pacamask

Hi Elaine,

Thank you for the 5 star review.

We are glad you like our selection of masks.

Pacamask Team

Rated 5 out of 5 stars

Very Happy With Pacamask

I bought a variety of products from Pacamask during the summer and have been very happy with the service offered and the quality of the products. The masks themselves come in a variety of designs some of which prompt questions from strangers about where I got them. The masks are easy to wear, washable and very comfortable.

October 22, 2020
Unprompted review
Pacamask logo

Reply from Pacamask

Hi Michael,

We appreciate such positive feedback.

Thanks for your custom.

Pacamask Team

Rated 5 out of 5 stars

Excellent masks beautiful designs.

Had a few masks at various times some very good discounts available. Material soft and comfortable to wear, adjustable ear elastic makes them suitable for any one. Wash really well and so good that they can be washed 50 times. Love these masks have a few at the moment but will order more when needed. Were delivered super quick no complaints from me.

October 22, 2020
Unprompted review
Pacamask logo

Reply from Pacamask

Hi Sheila,

Thanks for kind comments. It means a lot to us.

Pacamask Team

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Rated 5 out of 5 stars

CONGRATULATIONS TO ALL

Way back at the start of this pandemic i have worn a Pacamask & i have continued to do so & now have a selection of plain & designer. If they weren't right or comfortable or feel effective then i would have changed as i am in that very vulnerable group.
This speaks for itself - they are a superb, well made product not to mention the cases or the excellent customer service - what more can i say & see title David

October 22, 2020
Unprompted review
Pacamask logo

Reply from Pacamask

Hi David,

At Pacamask we aim to please.

Thank you for the 5 star review!

Pacamask Team

Rated 4 out of 5 stars

Happy with my Pacamasks

I ordered quite a few of these so got discounts and have given some to family members. Apart from one order providing a substitute colour as the one I'd ordered wasn't available they all arrived in good time and as ordered. I like the choice of designs, soft fabric and adjustable ear straps. The only problem I have is that my glasses do steam up when I first put them on but after my body has adjusted to the temperature of wherever I am that settles down. I have ordered a UV wand and 3 storage boxes as I have 3 masks on the go but haven't tried them yet as they are in quarantine for 3 days! I am keeping a record of how many times they have been worn so I know when I have reached the maximum 50 uses.

October 22, 2020
Unprompted review
Pacamask logo

Reply from Pacamask

Hi Ann,

Thanks for being such a loyal customer to us. It means a lot.

We appreciate your feedback.

Pacamask Team

Rated 5 out of 5 stars

Excellent and comfortable

Excellent masks only place iv repeatedly bought from i have bought from other places and you either can't breath or you end up chewing on them as your talking and the adjustable ear loops are a must. People have also complemented on the designs too

October 22, 2020
Unprompted review
Pacamask logo

Reply from Pacamask

Thanks for the positive review!

Pacamask Team

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