Got signed up to a service I didn’t want with out my agreement. Communication time is atrocious. Only saving grace was the direct message I received from Jeremy who was extremely helpful and who mana... See more
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What whent wrong is a don't know how I ended up to pay for your site I applied for the Playstation 5 witch was R60 and as I payd it took way more than the site said and then your site appears I'm a m... See more
Thank you for your feedbacks and helping me get through this troubling situation. Especially Jamal, thank you for your understanding and kindness 🤍✨ Jamal, you really assisted resolve my issue
Bob has been in touch regarding the issue, he has been more than helpful and is looking into this matter for me, he has been very responsive and supportive in this matter. As far as I am concerned the... See more
3.9
Great
167 reviews
Hasn’t replied to negative reviews
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Thanks to the escalation team
Thanks to the escalation team for problem solving. It was quickly and efficiently. I'm satisfied of support
September 12, 2024
Unprompted review
Customer service was just great
August 28, 2024
Unprompted review
Big Scammers,
Scammers,
They advetised a bagpack in tick tok saying 70% off. When i made the purshase the money went through twice and i wen to their online chat. They told me i have signed up for memebrship and didnt purchase. i DID NOT SIGN UP FOR ANYTHING. i made a purhase.
i ask them to cancel that thing. They said cancelled but 2 days later 2 debits camoe iff my account.
THESE GUYS ARE SCAMMERS. BE CAREFULL!!!!!!
August 16, 2024
Unprompted review
Reply from Pack4holiday
Dear Flex,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@pack4holiday.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Edith’s followup was both prompt and…
Edith’s followup was both prompt and effective. Her support was thorough, accurate, and exceptionally helpful. I appreciate her dedication and the quality of her assistance.
August 18, 2024
Unprompted review
Great service!
Thanks to Lena for a great shopping experience on your site!
I got the product I was looking for and I am ready satisfied.
December 14, 2023
Unprompted review
Good service
July 17, 2024
Unprompted review
problem solved
I have a problem: we talk with Jeremy and he solved the problem
April 1, 2024
Unprompted review
Reply from Pack4holiday
Dear Aghi,
Thank you for the review and we are so glad that you are happy.
Feel free to reach out to us anytime.
Best regards
Ayla
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