would give a 5* review, but there is something shady about packdraw, they do not have an exact formula to calculate level progress (they do but dont share probably cuz its dynamic to keep player de... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experiance with the customer service agent was amazing! My choice of affiliate code I used to support however was not.. After waiting 5-6 days for lb payout i asked on stream when it was being p... See more
A great site overall I've been playing packdraw from a long time its really entertaining and also compared to any other sites i feel this site's win chances and wins are better. There are numer... See more
Company details
Written by the company
PackDraw is a leading US-based platform redefining the world of Gamified Shopping. We offer an exciting way to win real-world items—ranging from designer sneakers and luxury watches to high-end apparel, tech, and even cars—through our digital pack experience. Every item can be shipped directly to your door or instantly withdrawn in your favorite cryptocurrency. Backed by a trusted and growing community of over 300,000 users, we’ve facilitated more than $220 million in crypto withdrawals and $2.8 million in physical products. With a strong reputation and an engaged community behind us, the only question is: What will you unpack today?
Contact info
United States
- Support@PackDraw.com
- packdraw.com
3.7
Average
393 reviews
Replied to 69% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from Salma
User- JessRankedAnyway
Recently I had some great customer service from Salma. I had made a deposit mistake due to the address changing and she arranged for my funds to be located and allocated to my account with no hassle at all. A big contrast to Keiran who refused to help me and basically said bad luck we dont have any information.
Thank you Salma!!
February 13, 2026
Unprompted review
great site very fast withdraws and…
great site very fast withdraws and clean layout and great overall expierence
February 12, 2026
Unprompted review
Best support ever!
February 11, 2026
Unprompted review
Scam site with botted reviews…
Scam site with botted reviews and AI support
That's all there is to say, their fairness check is completely fake. If you are smart enough to check reviews before putting a single penny onto this no KYC completely unregulated site this is your warning to save yourself, if you need more proof just compare 1 star reviews to anything above that. None of the support workers understand basic english, every single answer is written by AI, and when they force themselves to touch their keyboards it's just complete gibberish. If you are still not convinced idk what to tell you, might as well just withdraw your hard earned money from your local ATM and burn it.
February 2, 2026
Unprompted review
Reply from PackDraw
Hi Fakr, thanks for leaving your review!
PackDraw isn’t a scam and our fairness check is not fake. Outcomes are generated using EOS blockchain based randomness, where the final value used to calculate results isn’t known by anyone, including us, until the future block is mined. You can learn more and verify your own outcomes anytime at https://packdraw.com/en/fairness.
We also do not bot reviews, and our support is not “AI only.” We have a live support team available 24/7 with real people. If you had a poor support experience, that’s not the standard we aim for and we’d like the chance to correct it.
If you share your PackDraw username or reach out to support with the issue you ran into, we can make sure you get a clear, proper response.
Thanks - Team PackDraw
Packdraw rules I rip packs all day 24/7…
Packdraw rules I rip packs all day 24/7 I’ve had bad night and I’ve had those nights where I come up hella racks on the cashapp… until they banned me now I use chime , but yes swag packdraw is 10/10 my favorite gambling sight check them out.
February 10, 2026
Unprompted review
I love this site
I love this site. It’s a fun way to gamble for prizes or take the crypto. Support is hands down the best on any platform and it’s not close. Cash outs are fast like really fast. If you happen to ever deal with Dominic in support the guys legendary!!!
February 9, 2026
Unprompted review
Had an issue with something that may of been my fault
Had an issue with something, contacted the help chat and Florence was very helpful and resolved my issue very quickly! Thanks Florence
Vast_seal
February 7, 2026
Unprompted review
Ash is always the best man she…
Ash is always the best man she literally is so helpful every single time I need her.
February 6, 2026
Unprompted review
Salma was very helpful and was great to…
Salma was very helpful and was great to work with! Overall, Packdraw is a great experience with an attentive support staff.
-Blackbear1615
February 3, 2026
Unprompted review
Seems like a very legit site
Seems like a very legit site. Have played countable times and it works.
February 3, 2026
Unprompted review
You don’t even actually get your money…
You don’t even actually get your money you win into goes into your crypto then they take it back and say they can’t help you with anything cause it already transferred all the good reviews about packdraw is bots so save your money and don’t waste your time trying with this website
February 1, 2026
Unprompted review
Reply from PackDraw
Hi Official Ethanツ - thanks for leaving your review!
What you described doesn’t match how PackDraw works. When you withdraw, the transaction either completes to the wallet address you provide or it doesn’t, and there’s a clear record of it. We don’t “take it back” after it’s sent. If you’re seeing funds move out and then disappear, it’s usually one of these: the wrong wallet address, the wrong network, a pending or reversed transaction from the sending provider, or activity inside the wallet/exchange itself after it arrived.
Share your PackDraw username and the transaction hash, or message our live support team with the withdrawal details so we can confirm what happened on our side and point you to the exact next step. Our live support team is available 24/7.
Thanks - Team PackDraw
Reply from PackDraw
Hi Moreno - thanks for leaving your review!
We understand why you might feel that way, but PackDraw isn’t a scam. Outcomes are generated using EOS blockchain based randomness, where the final value used to calculate results isn’t known by anyone, including us, until the future block is mined. Anyone can learn more and verify their own outcomes anytime at https://packdraw.com/en/fairness.
If something specific happened on your account that led you to this, share your PackDraw username or reach out to our live support team and we’ll help point you to the right info. Our live support team is available 24/7.
Thanks - Team PackDraw
Taking unauthorized payments from my account
My bank has just canceled my card. I deposited a small amount ($15) to see what this site was like and they have since tried to take another $50 from my account for no reason. My card has to be canceled and I'll need to replace it.
January 31, 2026
Unprompted review
Reply from PackDraw
Hi Sam - thanks for leaving your review!
We take payment concerns seriously, and PackDraw does not initiate unauthorized charges. Deposits are user initiated, and if you’re seeing an additional $50 line item it is most often a pending authorization, a bank descriptor delay, or a duplicate hold that can appear temporarily depending on the card provider.
Please reach out to our live support team with the date and time of the deposit, the last four digits of the card, and a screenshot of the bank transaction line so we can help confirm what it is and point you to the right next step. Our live support team is available 24/7.
Thanks - Team PackDraw
IF YOUR NOT PLAYIN PACKDRAW YOUR LIVING…
IF YOUR NOT PLAYIN PACKDRAW YOUR LIVING UNDER A ROCK NICEST WAY TO PUT IT
January 29, 2026
Unprompted review
Dogshit as site don’t even play on it
Dogshit as site don’t even play on it. Gives you one huge win and after that you lose every single battle it’s just so stupid and rigged I don’t recommend this site at all if you want to gamble!
January 28, 2026
Unprompted review
Reply from PackDraw
Hi Max - thanks for leaving your review!
We get why it feels that way after a big hit, but outcomes on PackDraw are not adjusted based on your prior results. They’re generated using EOS blockchain based randomness, where the final value used to calculate results isn’t known by anyone, including us, until the future block is mined. You can learn more and verify your own outcomes anytime at https://packdraw.com/en/fairness.
If you want a steadier experience, stick to lower volatility packs or build a community pack with the exact risk level you’re comfortable with. If you share your PackDraw username, our live support team can help you directly.
Thanks - Team PackDraw
scam site
scam site, rigged rtps 0% so shit i cant even get good labubu in labubu case so rigged
January 26, 2026
Unprompted review
Reply from PackDraw
Hi suka blyat - thanks for leaving your review!
We get it, it’s annoying when you’re chasing a specific Labubu and it doesn’t hit, but PackDraw isn’t rigged and RTP isn’t “0%.” Outcomes are generated using EOS blockchain based randomness, where the final value used to calculate results isn’t known by anyone, including us, until the future block is mined. You can learn more and verify your own outcomes anytime at https://packdraw.com/en/fairness.
If you’re trying to target a specific Labubu, use Deals if it’s available for that product, or build a community pack and set the volatility and odds to what you’re comfortable with.
Thanks - Team PackDraw
Great site
Great site! I’ve won and lost. But of course that’s the name of the game! Obit overall im in profit. Highly recommend!
January 26, 2026
Unprompted review
I like good 12
January 22, 2026
Unprompted review
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