Anna at Packhelp was incredibly helpful in updating our gift box. Everything was handled quickly, smoothly, and without any issues. The level of customer service was super, and the quality of their pr... See more
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Super easy to use design tool. good quality and esthetic design choices. Good prices for bulk orders. Friendly and competent customer service. Shipment could be faster. But all in all everything you n... See more
Packhelp produced in Poland an order placed in the UK, shipped with UPS, but didn't pay import fees, not even monitored or offered support towards problems in the delivery. The packages are stuck at U... See more
fast easy ordering process. The products arrived in time and are as described. I am satisfied and will order again
Company details
Information provided by various external sources
At Packhelp we make it super easy for anyone to order fully custom-branded packaging for e-commerce, retail and agencies. It takes less than 5 minutes to design your own packaging in our online web-app. The minimum order we serve is just 30 pieces and we deliver them within 14 days. Thanks to our app & process automation you don’t need to be a designer or print specialist, we make the whole process easy and seamless.
Contact info
Kolejowa 5/7, 01-217, Warszawa, Poland
- hello@packhelp.com
- packhelp.com
Replied to 24% of negative reviews
Typically replies within 2 weeks
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Easy to place orders and quick lead…
Easy to place orders and quick lead time from order placed to delivery. Only negative thing is that you are not able to be invoiced instead of making pre-payment.
Best experience ever!
Best experience ever!
Customer service Monika and Marta are super helpful!
Best packaging supplier ever. Will definitely come back again!
I've been using Packhelp for years and…
I've been using Packhelp for years and they always delivered what promised. Ordering experience is smooth and comprehensive.
Helpful - Róża
Róża, from Packhelp, has been helpful and service-minded, she was able to answer all the many questions I had. So now I'm just looking forward to receiving the products, and hopefully, they live up to what I could read and see on the website as well as the service I have received.
Very satisfied
I am very satisfied with how the support team has helped me to address a recent issue with the production of some boxes. From the moment I reached out with my concern, they were attentive, understanding, and dedicated to finding a solution.
I have been ordering boxes from the start of my business and I will continue to rely on them.
Thank you.
Fast replies, good service!
Fast replies, they helped solve a complex issue in a fast and efficient way!
I was helped quickly and genuinely
I was helped quickly and genuinely, and there was honest follow-up to ensure I was satisfied.
Magdalena did great job assisting me…
Magdalena did great job assisting me with my order.
Great service and top quality products
Great service and top quality products. Really appreciate that Packhelp always strive to fulfill our requirements.
Quick production and delivery
Quality product at affordable price
Great online design tool, final product was identical to design
Packhelp has great products and even…
Packhelp has great products and even better custommer support. Helpdesk react fast and they have very nice human approach - do not bother me with some internal processes and if there is any problem with our designs, they explain very clearly what we need to fix before box goes to production. We can send them new files even via G-drive, so no "bureaucracy" around it. They save our time and money... Love them.
Very kind and always ready to help out…
Very kind and always ready to help out where needed. Perfect!
I can absolutely recommend Packhelp
I can absolutely recommend Packhelp. The support is really great and we are very happy with the product! R. H
Good company and excellent customer service
Unfortunately we've had a little problem with our last supply but we're absolutely satisfied with the way they solved it and the excellent customer service.
We will surely continue to use their service for our next orders. We highly recommend it.
Perfect process management and high…
Perfect process management and high quality products
Everything was good the stuff is very…
Everything was good the stuff is very nice and helpful the only thing is that it’s not easy to get you own desume and it did t let me create it at all
all good
After my complaint about the order's expiry, they really took care of me and my order. In the end everything worked great. gladly again
loved the products!!!
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