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Rated 5 out of 5 stars

Anna at Packhelp was incredibly helpful in updating our gift box. Everything was handled quickly, smoothly, and without any issues. The level of customer service was super, and the quality of their pr... See more

Rated 5 out of 5 stars

Super easy to use design tool. good quality and esthetic design choices. Good prices for bulk orders. Friendly and competent customer service. Shipment could be faster. But all in all everything you n... See more

Rated 1 out of 5 stars

Packhelp produced in Poland an order placed in the UK, shipped with UPS, but didn't pay import fees, not even monitored or offered support towards problems in the delivery. The packages are stuck at U... See more

Rated 5 out of 5 stars

fast easy ordering process. The products arrived in time and are as described. I am satisfied and will order again

Company details

  1. Digital Printing Service

Information provided by various external sources

At Packhelp we make it super easy for anyone to order fully custom-branded packaging for e-commerce, retail and agencies. It takes less than 5 minutes to design your own packaging in our online web-app. The minimum order we serve is just 30 pieces and we deliver them within 14 days. Thanks to our app & process automation you don’t need to be a designer or print specialist, we make the whole process easy and seamless.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
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Replied to 24% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Helpful - Róża

Róża, from Packhelp, has been helpful and service-minded, she was able to answer all the many questions I had. So now I'm just looking forward to receiving the products, and hopefully, they live up to what I could read and see on the website as well as the service I have received.

March 8, 2024
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Rated 5 out of 5 stars

Very satisfied

I am very satisfied with how the support team has helped me to address a recent issue with the production of some boxes. From the moment I reached out with my concern, they were attentive, understanding, and dedicated to finding a solution.
I have been ordering boxes from the start of my business and I will continue to rely on them.
Thank you.

March 15, 2024
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Rated 5 out of 5 stars

Packhelp has great products and even…

Packhelp has great products and even better custommer support. Helpdesk react fast and they have very nice human approach - do not bother me with some internal processes and if there is any problem with our designs, they explain very clearly what we need to fix before box goes to production. We can send them new files even via G-drive, so no "bureaucracy" around it. They save our time and money... Love them.

March 14, 2024
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Rated 5 out of 5 stars

Good company and excellent customer service

Unfortunately we've had a little problem with our last supply but we're absolutely satisfied with the way they solved it and the excellent customer service.

We will surely continue to use their service for our next orders. We highly recommend it.

March 5, 2024
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Rated 5 out of 5 stars

all good

After my complaint about the order's expiry, they really took care of me and my order. In the end everything worked great. gladly again

March 6, 2024

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