Purchase, payment, delivery - everything went smoothly from A to Z. The action figure was so well packaged that it arrived in perfect condition. In addition, the contact with Pack Turtle was very frie... See more
Company replied
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Ordered the Hot Wheels City Expansion Track Pack and it was shipped the same day. Very carefully packaged and in perfect, new condition. This item is frequently sold out at Target and Amazon and Pack... See more
Company replied
I couldn’t find the toy product anywhere else. You had the item making grandchild’s wish list possible. First time purchaser from site nothing but a good experience all around. Thank you!
Company replied
Ordered two kits: 2001 Moonbus and Sealab. Rapid delivery in good condition; well-packed and complete without damage. Came in two separate packages. Thx, Pack Turtle!
Company replied
Company details
- #20 of 40 best companies in Collectibles Store
Written by the company
Selling everything fun and collectible. Toys, action figures, collectibles, games, t-shirts, pet toys and more!
Contact info
Chesapeake, Virginia, United States
- 888-382-3967
- help@packturtle.com
- packturtle.com
4.7
Excellent
117 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Pack Turtle
Thanks for your review! If you have any concerns about your order, please don’t hesitate to reach out — we’re always happy to help. We’d love the opportunity to make it right. We appreciate your support and hope to serve you again soon!
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Reply from Pack Turtle
Thank you so much for your kind review! We’re glad to hear your order shipped quickly and was just what you wanted. We look forward to helping you again in the future!
Reply from Pack Turtle
Thanks so much for the great review! We’re all about getting your order to you fast, so we’re happy it arrived quickly and hassle-free. We really appreciate your support and can’t wait to have you back!
Reply from Pack Turtle
Thanks so much for the 5-star review! We're glad you enjoyed our one-of-a-kind selection and prompt shipping. Your support means a lot to us — we’re always adding exciting new finds. Hope to see you again soon!
Great customer service
They were nice, and easy to work with.
Had several order changes which were handled with no problem. Have a
large selection of Hot Wheels.
August 20, 2025
Reply from Pack Turtle
Thank you so much for the kind words! We're really glad to hear you had a great experience with our customer service and that the order changes went smoothly. We love helping fellow Hot Wheels fans find what they're looking for — and we’re always happy to make the process easy and enjoyable. Hope to see you again soon!
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Rapid delivery in good condition
Ordered two kits: 2001 Moonbus and Sealab. Rapid delivery in good condition; well-packed and complete without damage. Came in two separate packages. Thx, Pack Turtle!
August 19, 2025
Reply from Pack Turtle
Thanks so much for your review! We're happy to hear both your Moonbus and Sealab kits arrived safely and in great shape. We occasionally ship items separately to keep everything secure, so we're glad that worked out smoothly. We really appreciate you choosing Pack Turtle and hope to see you back again soon!
First time buyer
First time buyer so far so good. The model kit I ordered arrived fast it was well packed USPS did not crush it. They tried. The discount coupon made pack Turtle very competitive. And what the price of model kits today I now have to shop around. Website is easy to use I really like that. First experience A+.
August 11, 2025
Reply from Pack Turtle
Thank you so much for the great review! We're happy to hear your first experience with Pack Turtle was an A+. We're glad your model kit arrived quickly and in good condition, and that you found our pricing competitive with the help of the discount code. It's also great to know the website was easy to use — we work hard to keep things simple and user-friendly. We look forward to serving you again!
Demon slayer boat bag looks exactly…
Demon slayer boat bag looks exactly like advertise
August 1, 2025
Reply from Pack Turtle
Thank you so much for your review! We're glad to hear the Demon Slayer bag was just what you expected. Enjoy your bag, and feel free to check back anytime for more cool finds.
It was amazing I love my Figurines.
July 31, 2025
Reply from Pack Turtle
Thank you so much! We're really glad to hear you're enjoying your figurines. We truly appreciate your review and support. Hope to see you again soon—let us know if you need anything.
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Great service.
I received my order in a timely fashion. My order was complete and didn't have any problems. Will use again.
July 7, 2025
Reply from Pack Turtle
Thanks so much for the great review! We're really glad everything arrived smoothly and just as expected. If you ever need anything, don’t hesitate to reach out. We appreciate your support and hope to see you again soon!
Great quality
The quality of the product and the care taken in packaging and shipping.
I would purchase from here again.
July 7, 2025
Reply from Pack Turtle
Thank you for your kind review! We're glad you were happy with the quality and care. If you ever need anything or have questions, feel free to reach out—we’d love to help! Hope to see you again soon.
Reply from Pack Turtle
Thank you so much for the review! We’re happy to hear your order arrived safely and that you’re pleased with our service. Let us know if there’s anything more we can do for you!
Reply from Pack Turtle
Thanks so much for the great review! We’re glad to hear your Jaws 50th Anniversary game arrived in excellent condition and that you were happy with our response time. Enjoy the game—and let us know if you ever need anything! 🦈
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Came a day earlier.
June 26, 2025
Reply from Pack Turtle
Thank you for your review! We're happy to hear your order arrived ahead of schedule. We truly appreciate your support—let us know if you need anything!
Great toys & deals
Great toys, deals, service, shipping and communication. I’m a repeat customer and will continue to support PackTurtle.
June 12, 2025
Reply from Pack Turtle
Thank you so much for the awesome review and for being a valued customer! We're thrilled to hear that our service and shipping hit the mark. Your support truly means the world to us—can’t wait to pack up your next collectible treasure! 🐢✨
Reply from Pack Turtle
Thank you so much for the fantastic review! We’re really excited to hear you had a good experience. Your support means a lot to us, and we can’t wait to assist you again soon! Please don’t hesitate to reach out if you need anything.
Reply from Pack Turtle
Thank you so much! We're really glad the site was easy to find and that you had a good experience. We look forward to having you back—and feel free to reach out anytime if you have any questions!
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Great experience
Fast shipping, items in perfect condition, nicely packaged. Love this website, I will be ordering more in the future.
June 10, 2025
Reply from Pack Turtle
We appreciate your wonderful feedback! We’re thrilled your order arrived quickly and in excellent shape. We truly appreciate your support and can’t wait to serve you again soon!
When I called they all were very nice…
When I called they all were very nice package arrived in good condition
June 7, 2025
Reply from Pack Turtle
Thank you so much for your kind words! We're glad to hear that our team was helpful and that your package arrived in great condition. If you ever need anything else, don't hesitate to reach out—we’re always here to help!
Order was quick to arrive
Order was quick to arrive, order was packed very well, all items were in great condition also. A very good transaction. Will buy from again!
May 30, 2025
Reply from Pack Turtle
Thanks so much for the great feedback! We’re glad your team transport vehicles arrived quickly and in good shape. It means a lot to hear you had a smooth experience — we can’t wait to help you with your next order! Let us know if you need anything. Thanks again!
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