Padlet Reviews 204

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I work with adult English language learners and Padlet offers sooo much for us. Recently, we used a weekly board for verbal responses to a question posed by me or a student. Using the audio func... See more

Rated 3 out of 5 stars

We just got a Phishing scam from a hacker that was using a padlet.com URL to fool users and gaining full access to users emails and then spamming out emails from the users account, address list and c... See more

Company replied

Rated 5 out of 5 stars

My initial free subscription expired and my Padlets were “frozen”. When I first started using Padlet, I loved it so much that I asked our District to subscribe for all teachers in the San Mateo Union... See more

Rated 5 out of 5 stars

I really enjoy using padlet to teach my classes! It's easy to use and engaging for my students. When I had a problem with a few of the features on the posts, I sent my feedback in and Pete responded v... See more

Company details

  1. #64 of 338 best companies in Software Company

Written by the company

Padlet offers beautiful boards and canvases for visual thinkers and learners. Use boards to collect, organize, and present anything. Use sandboxes for whiteboarding, lessons, and activities.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

204 reviews

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Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I really love PadLet

I really love Padlet, but to be honest, i appreciate the most their costumer support team. They just are so kind and supportive, they know how to help with everything!❤️ Thank you so so so much, with all my heart ❤️❤️

October 22, 2024
Rated 5 out of 5 stars

Quick and helpful response to my query

I wasn‘t able to archive some of my content and looking up the help pages confused me further. The response from the padlet team was very quick, friendly and helpful. It resolved my issue.
Great customer service as always. Thanks

October 16, 2024
Rated 5 out of 5 stars

Best customer service

Best customer service we have experienced, my questions were precisely answered in very timely manner. We love the product and just playing with it. Very easy to use and customer service experience was wonderful.

October 14, 2024
Rated 5 out of 5 stars

I use Padlet for my academic classes

I use Padlet for my academic classes. As the academic year has ended and there is a lull of 5 months, I've requested to stop my subscription and will restart when the new semester starts.
Your staff's understanding is amazing and the response is quick to accommodate my request and schedule. Thanks a bundle!

October 14, 2024
Rated 5 out of 5 stars

Nothing just gets left

My questions were directed to the right place, and in good time.
Nothing was brushed to one side.
The person was very approachable - and the problem had already been solved.
Nothing just gets left

October 13, 2024
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service. The Padlet team responded quickly, answered a multitude of questions, and proposed and executed a solution that left us with exactly the outcome we wanted. Throughout weeks of communication they were always thorough, helpful, and diligent. This level of service could not be better.

September 3, 2024
Rated 4 out of 5 stars

I like what I see

I like what I see, but I'm not an actual user yet LOL

September 1, 2024
Padlet logo

Reply from Padlet

Thanks for leaving the review anyway! Feel free to send us your feedback as you continue to explore.

Rated 5 out of 5 stars

Exceptional Service

We have a unique experience being university based subscribers and when a situation arose, Audrey was incredibly responsive, resourceful and friendly in helping us resolve it.
Padlet is an incredible resource for teacher educators as well as teachers and I am so glad we can continue using it.

August 31, 2024
Rated 5 out of 5 stars

Padlet rocks!

This is an extremely intuitive product and representatives are always quick to respond in an easy to understand manner. Love that they have helped us to preserve our Jamboards and the padlets are so easy to use and interactive as well!

August 29, 2024
Rated 5 out of 5 stars

Very good customer services

Very good customer services - responses felt friendly and encouraging. I asked for help transferring a Padlet I'd started on an OCA course to my personal profile. My query was answered very quickly and my padlets transferred instantly.

I've also really enjoyed using Padlet itself. So many opportunities to use this platform, yet I like how simple and satisfying it is to organise your visual work.

August 29, 2024
Rated 1 out of 5 stars

No Customer Support

My department paid £89.99 per year for Platinum membership. I messaged Padlet on three separate occasions but *never* received a response. The first time was regarding faulty Padlet message editing software and the other times were regarding continuing our membership. However, I will now be recommending that my department does *not* renew its Padlet Platinum membership. Customer support is essential. Regardless, my first message also helped Padlet improve its software, which was still faulty when I last tried.

August 27, 2024
Unprompted review
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Reply from Padlet

Hi Dr. Peter, thank you for leaving this review. I'm sorry you had a less-than-stellar experience getting support with your subscription. We typically reply to users within 24 hours of receiving a message, so I'm concerned that this happened. I hope to be in touch with you to learn more about this so we can prevent messages like yours from slipping through the cracks. - Julia

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