Pagewings Reviews 

381
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 350 reviews, reviewers had a great experience with this company. Customers consistently express satisfaction with the products, often highlighting the great quality of the shirts and their designs. Many people appreciate the comfortable fabrics, accurate descriptions, and true-to-size fits, making their purchases enjoyable. The variety and originality of the designs are frequently praised, with items often arriving in great condition and looking exactly as anticipated. However, some customers also noted issues with delivery times, reporting that orders took a while to arrive, sometimes longer than expected. A few other people also felt that sizing could be inconsistent, with items not always matching the size chart or expectations. Additionally, some reviewers were not happy with product quality, specifically mentioning graphics fading after washing or fabric feeling cheap. Though some praised customer service, others experienced unresponsiveness and a lack of continuity in communication regarding exchanges.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the soft, thick... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the good quality of t-shirts,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many experiencing fast shipping and timely... See more

Order

Customers had ambiguous experiences with order, with many expressing satisfaction with the ordering process,... See more

Customer service

People report ambiguous experiences with customer service, with many expressing dissatisfaction due to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have yet to receive my item I placed it on June 3rd. I haven't gotten any updates since last Friday the 12. I sent them an email this morning and received nothing. I dont appreciate the lack of com... See more

Company replied

Rated 4 out of 5 stars

I've bought three "Unreliable Narrator" t-shirts: one with cats and two without. I love them. But I especially love the two that have extra material in the armholes, because it means I can wear them... See more

Company replied

Rated 4 out of 5 stars

The graphics on the shirts are great! The sizes are correct. However the Hail Libertas Hail Reaper shirt graphic has washed out to almost nothing in two cycles in the washing machine. If this didnt... See more

Company replied

Rated 3 out of 5 stars

Really cute top, picture as advertised but sizing is way off. The medium is definitely a large. Also, the sweatshirt material is thin so not warm and fuzzy inside. It took a while to get here which wa... See more

Company replied


Company details

Written by the company

Welcome to Pagewings! In the hustle and bustle of everyday life, finding a peaceful haven is a precious gift for every book lover. "Pagewings" was born out of this desire - to let stories not just sit on shelves but fly alongside their readers. We believe that each book opens doors to new worlds, carrying its own unique hues and warmth. That's why at Pagewings, we're dedicated to transforming these touching moments from literature into wearable art through our meticulously crafted and creative prints. Whether it's iconic characters from classic literature or fantastical scenes from contemporary novels, you'll find them brought to life in our collection. Wearing Pagewings is more than just making a fashion statement; it's proudly declaring, "I am a reader." Most importantly, it serves as a bridge connecting kindred spirits, allowing you to meet like-minded friends anywhere. Let's spread our wings together and explore endless possibilities!


Contact info

3.8

Great

TrustScore 4 out of 5

381 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(381)

347 reviews in the last 12 months

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Rated 5 out of 5 stars

I was skeptical and nervous about…

I was skeptical and nervous about ordering from something advertised on Facebook. I did go outside of Facebook and order from their actual site. They kept my order up to date; it arrived a week late. But it got here! The product was better than expected, and I couldn't find it anywhere else.

December 13, 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,


Thank you so much for sharing your honest experience—we really appreciate you trusting us and ordering from our official website! 😊
We’re thrilled the product turned out better than expected and that you love your unique item. We’re sorry your order arrived a week later than planned, but we’re so glad it reached you safely.
We’ll keep working on improving our shipping speed to make your next experience even smoother. Thank you again for your support—hope to see you back soon!

Best regards,
Pagewings Customer Service Team

Rated 3 out of 5 stars

The logo on the t-shirt is way too big…

The logo on the t-shirt is way too big and bigger that on the photo. Because of this, i don't like them.

March 11, 2026
Unprompted review
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Reply from Pagewings

Dear customer,

Thank you so much for your honest feedback—we’re really sorry the logo on your t‑shirt is much larger than expected and doesn’t match the product photo. 😔We totally get how disappointing it is when an item isn’t what you pictured, and we take full responsibility for this inconsistency.
We’ve already noted your comment about the logo size and will share it with our design and production teams right away to adjust future batches.To make this right for you, please let us know if you’d prefer a refund or a replacement with the corrected logo size—we’ll arrange it immediately at no cost to you.
We hope to earn back your satisfaction and trust. Thank you for helping us improve!
Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

I love my cardigans

I love my cardigans, I have had so many compliments. I will be buying more soon. So soft and cozy, I wear them everyday.

December 25, 2025
Unprompted review
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Reply from Pagewings

Dear customer,
Thank you so much for your lovely review! 🥰We’re absolutely thrilled you love your cardigans—so happy they’re soft, cozy, and you get tons of compliments while wearing them every day!
Can’t wait for you to add more to your collection soon. Thanks for your support!
Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

5 Star Company

I don't know how anyone could give this Company less than 5 stars. I found the perfect gift here.... the Communication from Pagewings was top notch and everything arrived on time and was exactly as ordered.....

December 22, 2025
Unprompted review
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Reply from Pagewings

Dear customer,
Thank you so much for your incredible 5-star support—this means the world to us! 🥹We’re absolutely thrilled you found the perfect gift here, and that our communication, delivery speed, and order accuracy were all top notch for you.
It’s such a joy to know we’ve exceeded your expectations. Thank you for choosing Pagewings—we truly appreciate you!
Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Timely, Soft and Warm Nostalgia

The sweater arrived on time for Christmas! It is a well-designed sweater (book check-out stamp card) and it brings my Gen X reader-wife such joy! But the big surprise is the quality! It is such a soft fabric and is well-made. To be honest, I didn’t expect that. Thank you, Pagewings!

December 22, 2025
Unprompted review
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Reply from Pagewings

Dear customer,

Thank you so much for this wonderful review—it absolutely made our day! 🥹
We’re thrilled the sweater arrived just in time for Christmas, and that the book check-out stamp design brought so much joy to your Gen X reader wife. We’re especially happy you loved the soft fabric and quality—that means everything to us.
Thank you for choosing Pagewings; we truly appreciate your support!
Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Lovely gifts

Ordered two cushions for Christmas gifts and both friends were really happy with them. Soft and nice quality thank you!

December 30, 2025
Unprompted review
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Reply from Pagewings

Dear customer,

Thank you so much for sharing this lovely feedback! 🥰We’re thrilled to hear your two friends loved the cushions as Christmas gifts, and that you found them soft and great quality.
It means the world to us that our items made your holiday gifting special—thank you for choosing us!
Best regards,
Pagewings Customer Service Team

Rated 2 out of 5 stars

Not what i expected

I found a pro ICE slogan on 2 items that read "Support your local ice raids" that I immediately brought to the attention of customer services and they basically said
"Hi there, thanks for reaching out. We carry a wide range of designs to appeal to different tastes and perspectives—this is just one of them. We don't have any specific agenda or preference behind it. We totally understand if it's not your style, and we hope you find something else you love" and they did nothing further about it. I felt very ignored and was shocked that they suggested it was part of their different tastes and designs when it was literally the antithesis of every other designs they had. It wasn't until I took to Instagram and messaged and commented on as many of the influencers pagewings posts/ads and having those influencers message them that I was eventually messaged and the items removed. Also, for the items to go unnoticed would suggest the company is also using A.I. to create and promote designs which feels very flat given the messages of the designs they're selling. Oh, and all of my comments on their posts whilst trying to point out the ICE designs were being deleted whilst my messages were unanswered. Not much with the transparency.

If you have stuck with me this fair, they have 2 stars because before I found these designs I had made a purchase. The purchase arrived on time, was nice quality and I loved the designs. But I won't be buying from them again

March 1, 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,

Thank you for taking the time to share your experience so thoroughly. First and foremost, I want to sincerely apologize for the way your concerns were initially handled.

That response you received was not aligned with the values we stand for, and it absolutely should have been taken more seriously from the start. There is no place for content that promotes or glorifies actions that harm communities, and we deeply regret that such a design ever appeared on our platform.

We have since investigated how those slogans were uploaded and have removed them immediately. This situation has also prompted us to review our internal review process and strengthen our guidelines to ensure that all designs align with our commitment to inclusivity, respect, and transparency.

Please know that your voice—and the voices of others who spoke up—made a difference. We are truly sorry for the harm this caused and for the lack of transparency in how it was handled. We value you as a customer and as someone who holds us accountable, and we hope that over time, we can earn back your trust.

If there’s anything we can do to make things right with your previous order or if you're open to a further conversation, we would welcome the chance to connect directly.

Thank you again for sticking with this and for helping us become better.

Best regards,
Pagewings Customer Service Team

Rated 1 out of 5 stars

Shipping is a joke here plus I paid for…

Shipping is a joke here plus I paid for that also. Quality of the cardigan is completely horrible thin flimsy NO QUALITY. The jersey was okay but doable. Overall experience was an utter mess.

February 6, 2026
Unprompted review
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Reply from Pagewings

Dear Customer,

Truly sorry to hear about your disappointing experience. It’s frustrating to learn that both the shipping and the quality of the cardigan did not meet your expectations, especially since you paid for shipping as well. This is certainly not the level of service or quality we strive to provide.

Please accept our sincere apologies for the inconvenience caused. To make things right, could you please provide your order number or contact customer@pagewings.com? We will have our customer service team look into this immediately and offer a suitable solution—whether it’s a refund, replacement, or another form of compensation.

Your feedback regarding the product quality is incredibly valuable to us. We have already shared your comments with our quality control team to ensure improvements are made and that such issues are avoided in the future.

We truly hope to have the opportunity to restore your trust in us.

Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Great service

March 6, 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,

Thank you for sharing your feedback. We're truly sorry to hear about your experience and completely understand your frustration.

Our customer support team has already reached out to you via email to help resolve this matter. Please check your inbox and reply to us so we can work together on a proper solution.

We genuinely want to make things right and hope to hear from you soon.

Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

I had help from Miles who was very kind…

I had help from Miles who was very kind and guided me through the whole process. International shipping can be messy but Miles made sure that I had my package safely delivered and I appreciated it !

Thank's again !

March 6, 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,

Thank you so much for your kind words! 😊 We're thrilled to hear that Miles was able to assist you smoothly through the process.

International shipping can definitely be tricky at times, but it's wonderful to know that Miles made sure your package arrived safely. We'll make sure to pass along your appreciation to him — he'll be delighted to hear this!

Thank you for choosing us, and we look forward to serving you again in the future!

Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Love the quality of the shirts I…

Love the quality of the shirts I purchased, and Miles was extremely helpful in keeping in contact and updating me on my order status! Fantastic experience overall! Will be ordering again :)

February 27, 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,

Thank you so much for your wonderful review! 😊 We're thrilled to hear that you love the quality of the shirts — that means a lot to us!

We're also so glad that Miles kept you well-informed and updated throughout the process. He'll be absolutely delighted to hear your kind words!

It's fantastic to know you had a great experience, and we can't wait to welcome you back for your next order. Happy shopping! 🛍️✨

Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

I love my pillows

I love my pillows! Thank you Pagewings! Exactly what I ordered! Great quality and comfortable!

March 5, 2026
Unprompted review
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Reply from Pagewings

Dear customer,

Thank you so much for your kind words! We're thrilled to hear that you love your pillows and that they arrived just as expected.

Your satisfaction means the world to us! 😊

Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Wrong product

I got sent the wrong shirt. I ordered one, and they sent a completely different one. I’ve messaged with customer service, and they are going to rectify the situation. They were very helpful and receptive!

February 9, 2026
Unprompted review
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Reply from Pagewings

Dear customer,
We are truly sorry you received the wrong shirt and that we missed your emails. This is completely our mistake, and we sincerely apologize for the frustration this has caused you.
We want to fix this right away for you.At the moment, we are unable to locate your order without your order number.
Could you please send us your order number?Once we receive it, we will immediately send you the correct item for free, and you won’t need to return the wrong one.
We hope to make this right for you.Thank you so much for your patience.
Best regards,
Pagewings Customer Service Team

Rated 2 out of 5 stars

Disappointed with sizing

I really love the designs of their clothes, but the sizing is WAY off. You need to size up for sure!

February 9, 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer,
Thank you so much for your feedback and for loving our designs!We’re sorry to hear the sizing didn’t fit as expected — we really appreciate you letting others know to size up for a better fit.We’ll pass this along to our team to keep improving our size guide.Hope you’ll still enjoy your items, and thanks again for your honest review!

Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

review

I saw the product on Threads, I googled your company, I ordered what I wanted it, it arrived......job done.

March 3, 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer,

That’s exactly how shopping should be — smooth and simple!So happy you loved the designs and everything arrived safely.Thank you so much for your support, hope you enjoy your items! 😊

Best regards,
Pagewings Customer Service Team

Rated 4 out of 5 stars

First time successful purchase

Found this company on an instagram ad and ordered 3 items with my favorite bookish quotes. The off shoulder sweatshirt is my absolute favorite. Two Tshirts were great as well. Maybe a little stiff and need to wash tho. Miles helped me on whatsapp when I wanted to track my package and kept in touch with me til it arrived. Shipping ended up being quicker than I imagined. Overall happy and would buy again.

March 2, 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer,

Thank you so much for taking the time to share such a wonderful review! 😊 We're thrilled that you found us on Instagram and decided to give us a try — and even happier to hear that you're loving your bookish goodies!

The off-shoulder sweatshirt is a favorite of ours too — great choice! 📚 We appreciate your note about the t-shirts; a good wash usually does the trick to soften them up, and we hope they become even cozier for you.

A huge shoutout to Miles — he'll be so happy to know that his support made a difference in your experience. We believe in keeping in touch with our customers until their package arrives safely, so it's wonderful to hear that resonated with you.

We're glad shipping was faster than expected, and we can't wait to have you shop with us again. Thanks for being part of our bookish community!

Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Great sweater

Great sweater! Gift for my sweater who is a librarian!

March 1, 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer,

Thank you so much! We're thrilled to hear that the sweater was a hit—especially for a librarian! What a thoughtful gift. We hope it brings warmth and joy every time it's worn. Thanks again for choosing us!

Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Great experience

The website was easy to use and had a large selection of clothes.
The quality of the cotton the t-shirts are made of are thick and comfortable. So much better than other online retailers. Would definitely buy again and have purchased a few times already.

January 21, 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer,

Thank you so much for your fantastic review! We're absolutely delighted to hear that you've enjoyed shopping with us—multiple times!—and that our t-shirts have exceeded your expectations.

It's wonderful to know that you found our website easy to navigate and appreciated the variety we offer. We also truly value your feedback on the quality of our cotton. Our team works hard to ensure our products are thick, comfortable, and durable, so hearing that we're "so much better than other online retailers" means the world to us.

We're so grateful for your continued support and can't wait to serve you again on your next purchase!

Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Loved the fit

Loved the fit. The tee shirt came in a timely manner. I will buy from Pagewing again.

February 18, 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer,

Thank you so much for your kind review!
We’re so happy you love the fit and that your tee arrived on time.

We really appreciate you saying you’ll buy from us again — that means everything! 😊

Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Excellent Experience

Miles was super helpful and ensured my questions about my order were answered in a timely and effective manner. The sweaters I got are awesome. Very comfy and super cute!

December 29, 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer,

Thank you so much for your lovely review!
We’re so glad Miles was super helpful and answered your order questions quickly and effectively.
It’s great to hear you love your sweaters—we’re thrilled they’re comfy, cute, and awesome!
Hope you enjoy wearing them lots 😊

Best regards,
Pagewings Customer Service Team

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