Awful handling of goods and terrible handling of a complaint also! Paid £270 for them to deliver me something which got dropped off a forklift and completely destroyed (costing me an extra £11... See more
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Paisley Freight offers a Nationwide and European delivery service for alloy wheels, tyres, bikes, car parts and pallets. We currently offer next working day delivery within the UK and express European delivery services. We understand that the cost of delivery is important, for businesses and individuals. Therefore, we work with our network of couriers to provide low prices for a selection of services.
Contact info
2 Airlink Industrial Estate, PA3 2RS, Paisley, United Kingdom
- 0141 244 0148
- delivery@paisleyfreight.com
- paisleyfreight.com
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Hasn’t replied to negative reviews
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Excellent service
Excellent service - delivered within 48 hours. Bit of a faff wrapping the wheels/tyres but worth it.
Second use of Paisley
Second use of Paisley. Excellent Service again. Collected and delivered on time at a reasonable cost
Ticks all the boxes for sending vehicle wheels.
Tried them when the ParcelForce quote form would not work. Just ticks all the boxes for sending wheels which are notoriously tricky with other providers, and takes some stress out of the process. Online portal is intuitive and reliable. APC drivers are in my experience always helpful. Collected when they said it would be, delivered when they said it would be and customer is happy - what more do could you ask for. Will be using Paisley again in future.
Avoid at all cost!!!
Collected the parcel fine. 1 week later and I can see it's still at the depot. No phone number (i.e. they don't want you contacting them) and customer service via email can't give me an ETA on delivery. No notice or indication of delays at time of booking. Last time I use them.
Prompt
Prompt, efficient. Narrow window for collection/ delivery. Competitive rates.
Would have been 5 Stars. But no live tracking or telephone support had we needed it.
Good experience 4xwheels easy process
Good experience 4xwheels easy process, clear and very fast next day delivery.
Terrible terrible company don’t deliver…
Terrible terrible company don’t deliver to schedule or at all avoid at all costs
Delivery booked and the driver went to…
Delivery booked and the driver went to wrong address, I had to pay for a re/delivery for the next day and was charged £9.99 for the driver’s mistake, won’t be using again
Quick and easy service
Easy service to use and picked up on time. Delivery sorted with APC and was delivered to recipient the next day.
They did what we needed to do 5 Starr
They did what we needed to do
Painless transaction
Painless transaction
Everything as planned
Will use again.
Thanks guys👍
What a superb company
What a superb company. They would deliver a large parcel, where all the usual couriers wouldn’t. Not too heavy, just a few centimetres too big. Communication was first class, notifying me for every move from pickup to delivery. Would definitely recommend and certainly use them again.
Used for first time to deliver a…
Used for first time to deliver a bicycle.
Have to say I was impressed by the service.
From Durham in the north east to my door
in Stoke on Trent for £45 is good value.
This said I would use Paisley freight again.
Customer service are shocking tried to…
Customer service are shocking tried to charge us twice the price to post a item as it was 3 cm bigger (They Say)
One of the few who transport wheels & tyres
One of the very few companies that courier wheels and tyres. Pretty straight forward from start to finish. The only thing I would give them feedback on is, I wish there was a summary page, before confirming payment, otherwise from pickup to delivery, it was a 5 star service.
Terrible
Terrible , customer service is full of wokeys and liars who get offended when you complain of their poor service . They refuse to refund you for services they are unable to provide , I don't even think they deliver anything just sub it out on the cheapest possible service, minimal communication, no phone , scammers avoid.
Perfect experience from start to…
Perfect experience from start to finish. All parties very happy.
Great
Great, collected my tyres on time and delivered next day, will definitely use again.
Delivery fine, but impossible to contact
The delivery process was fine and was completed smoothly (4 tyres).
I have only given 3 stars because (a) the company makes it impossible to contact them with queries (there is no phone number at all, and the enquiry I sent online was ignored), and (b) the packaging stipulation for tyres was Draconian given the fact these items are almost indestructible (it took a very long time to package the tyres).
Best bike courier service ever!
I cannot speak more highly of Paisley and the experience we had of them. From the online interaction for booking a collection, to the tracking of both the box delivery and bike collection/redelivery, and the interaction with local partners over changes to the requirements, they were simply awesome!
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