Palmetto Publishing Reviews 

1,091
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated and professional staff for their helpfulness, patience, and supportive guidance throughout the publishing journey. The service provided is frequently described as exceptional, with many appreciating clear communication, personalized attention, and an efficient process. Reviewers are particularly impressed with the quality of the final product, noting their books were brought to life as envisioned, often with beautiful covers and layouts. However, some people were dissatisfied with aspects like sloppy or rushed work, missed editing deadlines, and insufficient feedback. A few customers also noted issues with post-publication support, such as e-book delays and concerns about global distribution.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers mention positive feedback about service, with many expressing gratitude for the professional and... See more

Product

Customers had positive experiences with product, with many expressing satisfaction with the final outcome and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness,... See more

User experience

Clients share positive opinions on user experience, with many reviewers describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my second book with Palmetto, and the second experience mirrored the first—exceptional support offered in all dimensions. Everything was done well and undertaken in a timely way. Quality and r... See more

Company replied

Rated 5 out of 5 stars

Amazing people who are definitely dedicated to their work and yours. No issues, consistent communication,updates,emails and text. Palmetto Publishing is a company that you can trust. And finally,... See more

Company replied

Rated 5 out of 5 stars

A+ for Communication. I was kept in the loop continuously. Palmetto has a wonderful team of caring and very efficient professionals. I am so happy I chose to publish my book with Palmetto. I was i... See more

Company replied

Rated 5 out of 5 stars

All of my experiences with this organization have been outstanding! Anna Lynch, in particular, has been consistently helpful, responsive, and supportive throughout the entire process. She has been a p... See more


Company details

  1. #5 of 54 best companies in Book Publisher
  2. #2 of 11 best companies in Multimedia and Electronic Book Publisher

Written by the company

Palmetto Publishing is an independent self-publishing house in South Carolina, we at Palmetto Publishing believe that every person has a story to tell. We are passionate about giving authors the opportunity to share those stories with the world, providing them with an incomparable publishing experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,091)

341 reviews in the last 12 months

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Rated 5 out of 5 stars

Satisfied Author

I am so glad that I found Palmetto publishing! From start to finish the process was smooth and the communication via phone and email remained consistent throughout the book process. Each step was communicated effectively and I remained excited through the book formation. I strongly recommend Palmetto for self publishing!

June 2, 2026
Rated 5 out of 5 stars

I had the best experience with everyone…

I had the best experience with everyone at palmetto. Professional. Prompt responses. Editing was spot on. The cover for my book BURSALA’S RHAPSODY is eye catching. I do not have one negative thing to say about Palmetto. I used you for my first (Christmas Stars of Zanzibar) and second book (BURSALA’S RHAPSODY)and I will use you for my third, which will end my trilogy. Thank you! Best team EVER!!!! JUDY-HOFMANN aka Judy Cee Bond

June 1, 2026
Rated 5 out of 5 stars

Professionalism

Professionalism. Knowledge. Helpful each step of the way in the process. Always there to answer questions. A blessing to work with. Plan to be back. Cassie, Kaitlyn, and staff were great!

June 1, 2026
Rated 5 out of 5 stars

Superb support

Superb support, patience, and guidance for a novice. Willing to go above and beyond! A true Blessing! Natalie and Danyel are both GEMS! Everyone was wonderful!

May 29, 2026
Rated 5 out of 5 stars

Happy all around

Happy all around!
Natalie Brock is a great project manger: attentive, responsive, available and competent.
The lay-out team was very good as well, albeit some errors which they had to redome.
The editors left too many errors I thought which had to be corrected more than once, and I felt some mistakes should have been caught before final reads.

May 28, 2026
Rated 5 out of 5 stars

PLEASED!

Even though I felt it took longer to get to publication than it should have for the little that was needed, overall, I am very pleased with the end product and the open communication during the production. I can't discourage anyone from using Palmetto Publishing to help with their project.

May 21, 2026
Rated 5 out of 5 stars

Publishing Review

The team and timeline were excellent! Every step of the way was built up and perfectly explained, and it made a first-time author feel like they were a vet.

May 26, 2026
Rated 5 out of 5 stars

Great company

The staff I worked with were professional and very helpful for someone who has no experience in the publishing world. There are so many shady online publishing services so it was quite wonderful to find one who put the author first!

May 22, 2026
Rated 5 out of 5 stars

I could not have chosen a better…

I could not have chosen a better company! With this being my third book through the company, I can say beyond a shadow of a doubt, the Palmetto team will be with me for book number 4! They have always been caring, patient, compassionate and understanding. The help they have given me has been amazing!!

May 28, 2026
Rated 5 out of 5 stars

In the process of publishing my second…

In the process of publishing my second book. My first book was with another company. So far Palmetto Publishing has been phenomenal! Cover design is better than I expected. Everything has been moving in a timely manner. I can't wait for the finished product. Lilly and Ryan Mace have been so easy to work with !

May 25, 2026
Unprompted review
Rated 4 out of 5 stars

Overall, an excellent experience with Palmetto

My recent experience with Palmetto was biphasic in that my first project manager was incommunicative and less than competent. I complained and was given a new project manager, Natalie Ireland, who was an ideal project manager: engaged, responsive, and competent. Had I had her the entire time I would have given the Palmetto experience a solid five. I appreciated the way the supervisor of project managers responded to my complaint. I have self-published three books with Palmetto and would recommend them without reservation. Kitt McMaster

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Palmetto Publishing is a great publishing company in which to do business if you are looking for professional looking books to launch into the eye of the public.

Palmetto Book Publishing Company should be considered if you want beautiful books brought into the eye of the public. A team of professionals guided and advised me during the entire publication process, they did so with kindness, patience, understanding and displayed utmost professionalism during all correspondences.

My newly published book titled: Unique Writings of Poetry: The Best of Stories Told Within Poems looks great inside and outside of the book. I am proud of, and grateful to Palmetto Book Publishing Company for a job well done! When great minds and talents are introduced and become intertwined, it seems great things are the end results. Thank you Palmetto Publishing Company.

Arthurine Rice aka Art Ric

May 23, 2026
Rated 5 out of 5 stars

This is my first time publishing a book

This is my first time publishing a book. I shopped around for a while before I came across Palmetto Publishing. I had an amazing experience! Sophia and Reeves were the best. They helped me every step of the way and were always ready and willing to give me advice and help. No matter what questions I had or help I needed, they would get back to me super quick. I'm looking forward to working with them again with my other books. I can't recommend them or Palmetto Publishing enough. If you're looking to get your work published, definitely check out Palmetto Publishing.

March 31, 2026
Unprompted review

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