What a company to deal with, after purchasing our hot tub last year during major house renovations its been nearly a year before we've had room to set it up, Palm Spa's have been there constantly to h... See more
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Contacted palm spas about hot tube great customer service! Always responsive! Great quality hot tub with amazing sound system.and light features Would highly recommend anytime you need to know I just... See more
A bit late putting this review on but thats due to us enjoying our hot tub. Our experience with palm spas was first class from start to finish. We would like to thank everybody involved in supplying a... See more
Great service from day 1 of enquiry, to sale to delivery. Delivered all the way to Newquay and arrived when they said they would. Great advice on installation. Had a slight technical issue but spare p... See more
Company details
Written by the company
Palm Spas Chesterfield offer a huge range of luxury hot tubs, swim spas and accessories in the UK and with nationwide delivery.
Contact info
Unit 19 - 20 Storforth Lane Industrial Estate, Hasland, S41 0QQ, CHESTERFIELD, United Kingdom
- 01773 591541
- info@palmspas.co.uk
- palmspas.co.uk
Replied to 25% of negative reviews
Typically replies within 24 hours
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Happy customer.
We had our hot tub delivered last week. From placing our order to delivery and set up was only 1 week.
Aaron and Rhys did a great job. The weather was very windy and freezing cold but they just got on with the job.
Aaron explained how to use the tub and how to look after it.
We are enjoying the tub even though the freezing weather last week.
Thank you so much.
We had our hot tub delivered today
We had our hot tub delivered today. From start to finish a fantastic service. The delivery and installation guys Aaron and Marcel were amazing. So professional, helpful and extremely accommodating. We are over the moon and would recommend the company to anyone. Matt and Francesca xx
A bit late putting this review on but…
A bit late putting this review on but thats due to us enjoying our hot tub. Our experience with palm spas was first class from start to finish. We would like to thank everybody involved in supplying and setting up our fantastic Onyx the great lads that fitted it (so sorry forgot your names) worked incredibly hard even at night to make sure everything was perfect and we look forward to spending many hours in it once again many thanks Palm spas would highly recommend. Avis and John
Cosmo+ 6 32A Tub is great
Ordered the Cosmo+ 32amp tub. Delivery was delayed but not unreasonably so given the recent port & container issues affecting other suppliers.
Now its installed and in use I can recommend Palm Spas and the Cosmo+. Competitive pricing, great product, and helpful delivery service from a local company.
Took delivery of our new hot tub last…
Took delivery of our new hot tub last Wednesday. A very professional & friendly service. The guys demonstrated all aspects of our tub including our chemical kit.
I can highly recommend the boys at Palmspas
Cosmo+ Tub, 5* service
Cosmo+ hot tub delivered today. Very professional and smooth install by your guys Aaron and Reece even tho we had a small drama with our electric supply and couldn’t watch while it was craned over the roof they were reassuringly calm and collected. Very tidy and thorough which is an added bonus and knowledgeable on the demo. Will def be signing up to a service plan if you do one (Aaron could make a good salesman!!!) Already passed ur details to a neighbour who’s interested in one lol. So glad I chose Palm Spas out of all the suppliers out there. Thanks guys, it’s been a pleasure dealing with you all.
A friend recommended palm spas
A friend recommended palm spas, we enquired on the Thursday evening about the grandee 7 seater. On the Saturday morning the tub was up and running at 10.30am! Brilliant service from start to finish, great lads! Highly recommend to anyone looking for a hot tub, great prices too!
Found palm spas on the internet
Found palm spas on the internet , as always your sceptical, read all the reviews I could find and then placed an order .
I can honestly say that as I only opted for a budget hot tub was not expecting such an amazing service. From start to finish I was advised by them as to which one to have and and why and can see now that my original choice was wrong and the one that was suggested was right ( same cost )
Delivery date given and turned up on time.
Installation team were fantastic
Basically
They do exactly as they say , fit hot tubs.
Would recommend to use and would use again myself
The team at Palmspas have been brilliant
The team at Palmspas have been brilliant from the point of placing our order, changing our order, delivering our hot tub today , taking away our old one and placing the new one in situ. They explained everything we needed to know and were a pleasure to meet Arron and Reece. You nailed our delivery on a gloomy , wet and cold day. Thank you so much...we cannot wait for our first dip😃
Palm Spas Coco hot tub
We have just had delivered and installed a Coco hot tub from Palm Spas. 2 lying down and 1 sitting. Highly delighted very good service from all during these difficult times. Thoroughly recommend them
An excellent company!
An excellent company!
Great advice received prior to purchasing a hot tub. Quick and easy delivery. They advised on how to set up and start using the hot tub.
Since purchasing I can ring at any time and they are more than happy to help with issues such as the correct filter purchase and have helped with advice about water treatment.
Excellent customer service which is rare!
Thanks so much!
Just brilliant from start to finish
Just brilliant from start to finish, gave me confidence to buy, fantastic caring company which to me nowadays is a dying breed, delivery guys were well mannered and polite, after sales questions were answered, thank you palm spas top marks from me.
Excellent delivery and service
Had our hot tub delivered Tuesday by Arron & Reece. (Reece’s Birthday) They had to think outside the box, They did an amazing job installing the tub for me and taking my mind off of my dogs surgery . The tub I choose was The colada 5 person excellent price and it looks amazing I can’t wait to get in it . I highly recommend Palm spas . Thank you all so much 😁😁👍👍
Thrilled to bits with my new hot tub
Hot tub delivered this morning. Billy and Grant were friendly and professional managing the delivery through limited space, siting and installing the hot tub speedily and efficiently. Instructions were clear, concise and made me feel totally confident about maintaining the tub. Jamie in sales has also been approachable and professional whilst answering numerous questions. Great job guys from start to finish. Would definitely recommend Palm Spas.
Great service from these guys
Great service from these guys, Bill and Ben were superb at time of the delivery. Simple made it happen.
Dave from Warrington
Had our Spa delivered last Wednesday
Had our Spa delivered last Wednesday. Arron and Reece were extremely helpful and patient. The actual hot tub is excellent value for money. Would have no hesitation in recommending this Company to others.
Excellent service
Excellent service today from Aaron & Reece of Palm Spas. Highly recommend.
Great company
Had my hot tub delivered today by Billy and Grant, what can I say...they were absolutely brilliant, the access wasn’t great but they really did a fantastic job, a real credit to Palm Spas, I would definitely recommend this company. Couldn’t fault the service from Jamie either, ordered my tub and was told approx 2 weeks and 8 days later it’s delivered and bubbling away. Great service guys, thanks so much 😃😃😃
Excellent service from start to finish
We can’t recommend this company enough, helpful with advice pre delivery, a great installation team that set us up on the day and Palm Spas have also answered any questions we had after installation immediately. We have the Maya 5+ and love it, I had doubts about this being a novelty but the family don’t miss a day without using it.
Great customer care!
Refresh Hot tub delivered by Gareth and Aaron who were brilliant, set it all up, gave us a demo, and all done quickly and efficiently. Great communication with Jamie throughout the whole buying process, and loving our hot tub, just perfect!!
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