Panasonic Reviews 

I bought a Panasonic smart TV for nearly £400.00 the picture is fine for the TV but unfortunately the Web browser abruptly stopped working.
That was very annoying, my local repair shop tried to fix it but with no success.
It was only when l started getting messages on my TV that the BBC iplayer would soon stop working that l thought something was happening out of my control. It seems that Panasonic are not releasing any security updates for their Web browser so it would not work.
I phoned Panasonic customer care who confirmed my suspicions that no security updates were been released on their older TV. l advised them l wasn't told this when l bought the TV and had not received any notification recently to let me know that the Web browser would stop working. I was told the only solution was for me to spend £60.00 on a fire stick. I asked could they not help me, after all they are a multi million pound international organisation. But despite repeated phone calls all l kept been told was they could not help me.
The staff on the customer helpline are only repeat what those above them decide.
As a company Panasonic do not care about their customers the main thing for them is their bottom line. I hope this is read by someone at Panasonic who cares about their customers but also as a warning to other people think twice before buying a smart from Panasonic as you may like me be very disappointed with them when it stops working because they decide not to release security updates so as to save themselves some money and pass on the cost to their customers.

I bought a £550 NN-CF87LBBPQ combination microwave which from the outset was only reaching about 160°c when it was set at 180°c.
I had many circular conversations and WhatsApp’s with Panasonic, who, even after seeing my video of my digital multimeter reading 20°c low, assured me that there was nothing wrong with it. They claimed that 20°c either side of the target temperature was deemed acceptable. They also told me that I shouldn’t expect it to perform like an oven as it isn’t as well insulated!
After getting extremely cross, they eventually arranged for it to be collected. The repair company found many faults and replaced the elements, wiring loom etc.
It is still taking longer to cook everything that I have been cooking with confidence for over 40 years.
Shop pizza should be 10 mins at 220°c, it takes 15 mins.
Homemade pizza should be 15 mins at 220°c, it takes 20 mins.
The bottom level is hopeless, everything is extremely undercooked.
They maintain that there is nothing wrong, that cooking instructions are only guidelines and are refusing to refund my money.
I’ve been a loyal Panasonic customer for over 40 years but will NEVER buy from them again.

Panasonic washing machines are not made to be repaired. Spare parts are only available from Panasonic, and are quickly discontinued as newer models are released and warranties expire. Energy efficiency is a nonsense when the machine ends up in landfill after the first component failure.

TOTAL NONESENSE. Bought a phone, no manual was included. Tried to download it from online, they want me to Pay for something THAT SHOULD HAVE COME WITH THE PRODUCTS. last panasonic product I buy and I may return this one.

I have installed the Panasonic CZ-TACG1 Wi-Fi Adapter in 2 of my home-based airconditioners. The app comfort cloud does not work. I have always to reset the device and make connections again. It is simply not working well. Also you need to get approval to register the device: a crazy method, this approval never comes. I do not recommend buying this adapter. Ivan Hendrikx Belgium

Brought some expensive technics headphones. Left them on charge in my room for a couple of minutes and when I returned they had started to melt and I could smell smoke. I was lucky they weren't on charge for 5 minutes overwise they would have caught fire, on my bed, inside of my house.

Customer service put the blame on me for using a cheap charger (the one they supply with the unit), have refused to take any action or even inspect the unit in person.

I was tempted to give only 1 star but decided in a good mood for 2 stars.
The picture quality is good IF you are a very experienced user and have the time to change picture settings again and again depending on movie or Tv show.
So if you are not used to work with colour grading or like ne a Tv/ video producer and editor you will better off with a different TV set. Especially if you decide to pay $4000..
But the worst of all is the build quality of this TV set. On my one I cleaned the screen with water and the fingerprint persisted. I rubbed only a little bit more and the coating of the screen was damaged.
The audio got better in compare to the $8000 plasma model.
I am a German filmmaker working since 35 years throughout Germany, Australia and New Zealand
I bought a lot of high end monitors for colour grading, many broadcast cameras, lenses and so on. Panasonic was always one of the best but it looks like that through their financial trouble they have made liw quality decisions.

I purchased Panasonic digital cordless phones. I had to ditch my perfectly good 10 year old BT phones as I changed over to Sky and it now only works with digital.

I had to change over all my numbers onto to address book but could only get 50 on whereas on my old phone I could get double that number. The sound quality is extremely poor, very echoy.


If someone left a message on my old phone, it would bleep to alert me, not so with this new one.

Very disappointed

24th July 2025
Following on from above, I was asked to send a video of me using the phone's address book, this was sent in 8 days ago, why am I not surprised that I have had no response. The phones are not fit for purpose

Not a surprise to find these low reviews - cant even find my model of a CHF 3'000k+ Smart TV on their own website (cool TV otherwise but yeah - Panasonic....)

Poor quality of TV resulting in awful customer care 😢. My TV is nearly 3 years old and has been in trouble since it's 1st year and it's still in trouble. They say it's out of warranty. They promise to send an email with some sort of resolve but, nothing. I am disappointed, even their representative was rude and admitted to that. I have purchased Panasonic products for years and they have always been excellent.
Never again! I am a pensioner and can't afford another TV.
I have been talking to to Panasonic for over 12 months now!

We bought a washing machine from Panasonic only to have the drum rust through and leak water into the rest of the machine only one year after the warranty expired. This is unacceptable given that the one thing a washing machine should be resistant to is water.

There is extensive photographic and video evidence of this issue if it is required.

I bought a Panasonic microwave oven model no.
NN -EE27JWMQ after reading Which best buys.
I don't know what these microwaves were like before but they are not for the faint hearted. Not only did I have to get a friend to set it up but also to register it with Panasonic. Instructions are not easy to follow, it has a clock on all the time using electric! You cannot just press a button to defrost. Panasonic have tried to be to clever & is no longer simple to use.

Sounds like I am always complaining though I do praise also. I am wanting rid of the answerphone on my not old Panasonic cordless phone. It does three rings before it goes to messages and I am disabled so sometimes don’t get in time. The sound is awful and only thing I like about it is you can see who’s calling. Glad I got it as a gift, so didn’t pay for it.