I have ordered many of P&Co products and I just cannot get enough of them! The fabric and fit is perfect, I absolutely love the waist adjusting button on the trousers, I have always struggled to find... See more
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At P&Co, we believe in a conscious mindset. We don't just strive for quality in our clothing and goods, but in everything we do. Our brand is rooted in Birmingham's creative heartbeat, the Jewellery Quarter - a place synonymous with quality. We're inspired by its historic, hardworking, and hardwearing attitude, which fuels our passion for creating clothing that will stand the test of time. We want to hear about your P&Co experience and how we can continue to create products that you love.
Unit 104 The Argent Centre, 60 Frederick Street, B1 3HS, Birmingham, United Kingdom
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Replied to 34% of negative reviews
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Great products, AWFUL customer service.
I have been trying to resolve an order issue that has been ongoing for well over a month. It took four emails for them to even replyfor the first time.
Their website "live chat" is a complete lie - it just leaves a message they can take days to respond to.
The company that they outsource their returns and exchanges to (Reveni) is also extremely poor. If you have any issues with your exchanges, they will ignore your emails and chase you like a debt collector, even if you have resolved the issue and don't owe anything. P&Co have confirmed that everything is in order, and I am still being chased by them.
I don't know why a retailer that is, bluntly, not cheap, and is trying to position itself as quality is associating itself with such a dodgy and nasty company.

Reply from P&Co
Quality, design, collections.
I do keep an eye on what's on the market, but still coming back for good reasons.

Reply from P&Co

Reply from P&Co
Been buying from P&Co for years and it’s always been spot on. High quality clothes and good delivery. Their family tier gets you early access to new ranges and deals.

Reply from P&Co
Been a customer of P&Co for years, products are always top quality, regular new releases and brilliant delivery service. Whenever I’m looking for something new, P&Co is the first place I check out

Reply from P&Co
Incredible quality products and always had great customer service, love this brand!

Reply from P&Co
Have purchased a few times from P&Co, usually ordering 1 or 2 items at a time as they are a little pricey! Sizes run true and the quality has been excellent so far and worth the price. Bought a cardigan from them that was too large that I sent back for a replacement, everything ran extremely smoothly using the online return tool. I sent back the XL and they shipped out a Large, the whole process taking just a few working days. Will happily continue to buy from them!

Reply from P&Co
My favourite clothing brand of all time - I'd shudder to think how much I've spent with them!
I've Been shopping with P&Co for 10+ years, and they've gone from strength to strength in terms of design, quality, value & service. Excellent returns policy if needed, and genuinely great value.

Reply from P&Co
Amazing quality and quick delivery every time

Reply from P&Co
Generally great quality clothes, although I’ll say I think the men’s stuff outperforms the women’s in terms of wear and tear (though my experience is limited to t-shirts)
Anything I have ordered has always arrived super quick, and the one time I needed to return something it was very simple and I received a refund really quickly, their loyalty scheme is one of the better ones I’ve experienced, and usually have really good sales

Reply from P&Co
Great selection of quality made items at reasonable prices. Prompt delivery and the couple of times I’ve returned items (my choice due to under estimating my Christmas calorie consumption) it has been a simple process with a prompt refund returned to my account.

Reply from P&Co
I've been a customer for years and the main things that keep me coming back are the amazing designs that are always evolving and the incredible quality, 10/10

Reply from P&Co
Easy to use systems, super quick delivery and returns. Long lasting clothes

Reply from P&Co
Love the style and fit!! Customer service is always helpful and courteous. Couldnt say enough good things about P&Co!!

Reply from P&Co
An extraordinary brand. I love it: excellent materials, excellent timing, everything is excellent!
I had an issue with the order as I didn’t get any confirmation, so contacted customer support , even thought they were busy , they still had the time to reply back and deal with the matter. Paige was very helpful.
Terrible. Lack of communication on delivery of my purchase and nobody answers emails when trying to make a return. I have emailed everyone in the business even the founder. I will be contact my credit card company asking for a charge back. Don't purchase from P&Co
I ordered a couple of jeans in different sizes, they fit but the fit was weird, baggy places it shouldnt (stomach) be and snug in the waist and thighs, it didnt make sense. I thought I just ordered wrong sizes so I tried again and the ones I received back were huge. I kept one pair hoping it would fit me better after use but no, theyre the most uncomfortable and ill fitting pair of jeans I’ve ever had and they just sit in my closet.
Edit. I’ve not tried to return these, as stated I kept them in hopes that they would mold into a better fit overtime. This review is for others to determine the sizing and quality or lack of, for the brand.

Reply from P&Co
Excellent product (Colter tan gloves), but with a minor flaw that necessitated contacting P&Co's support. The issue was resolved quickly and without any drama; obviously whilst I'd have preferred not to have had an issue in the first place, the customer service was very good, and I wouldn't shy away from buying from them again, hence the five stars.
Great company. Long term customer. Clothes are always brilliant and really good quality. Shipping is fast in the UK and on the rare occasion I've had an issue they've reponsed quickly and got it sorted.
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