Delivery was fast and efficient however I was charged the delivery fee even though cart page was showing "Qualified for free next-day delivery". When tried to contact them, never managed to get them o... See more
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Ordered from 6 bottles from their website and never received them. Called customer service twice to check and never received any followup. 3 emails to CS left unanswered too.
Recently ordered a 12 yr Jameson from paneco. the bottle design is different from the official website. Order with caution!
Great delivery service, but prices really aren't the best and they never ever change. The deals i have seen are the same over the course of the year. I believe the low end and mid-end scotch deals... See more
Company replied
Company details
Information provided by various external sources
Paneco.com is an online liquor store delivering top alcohol brands with FREE next day delivery at the best prices in Singapore. Enter Now!
Contact info
3 Temasek Avenue, 039190, Singapore
- 6817 9598
- support@paneco.com.sg
- www.paneco.com.sg
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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0 customer support
Delivery was fast and efficient however I was charged the delivery fee even though cart page was showing "Qualified for free next-day delivery". When tried to contact them, never managed to get them on the phone despite calling 10+ times at various times of day. Left message over the phone and email and online contact form but still haven't heard back after 4 MONTHS.
They helped me with a refund…
They helped me with a refund immediately!!!
Great Service
Very fast delivery and huge selection. My go to in Singapore
By far the best source in Singapore
Recently ordered a 12 yr Jameson from…
Recently ordered a 12 yr Jameson from paneco. the bottle design is different from the official website.
Order with caution!
Poor customer service
Ordered from 6 bottles from their website and never received them. Called customer service twice to check and never received any followup. 3 emails to CS left unanswered too.
Excellent Wine Recommendation
Called Paneco's hotline to ask for wine recommendations; specifically Merlot. The service staff over the phone was very patient, listened and understood my request very well. The wine recommendations were spot on. Very impressed by the level of knowledge service staff displayed, and the quality of service. ordered the Jean Leon 3055 and Principi di Butera.
A grade people, top notch service and prices to beat.
A grade people, top notch service and prices to beat.
I had to order some, and by some I mean a truckload of, liquor for a party. I couldn't get all of my requirements, due to limited stock and placed a call. Andrew was there to assist, and boy did he assist?
He made some recommendations, and asked about my requirements, making some real time, on-the-fly changes, to enable me to proceed with my order.
In the first place, I chose Paneco due to the great prices that were offered, and I was further delighted by the service and professionalism.
Highly recommended!
Great service and prompt delivery in…
Great service and prompt delivery in secure packaging.

Reply from Paneco.com
Top-notch service and choices available
Their alcohol selection is fairly priced, and have a wide variety - some of which is not available at other shops (Previously managed to get Blanton's whiskey only from them in Singapore). Their processing of orders and delivery service is fast. Customer support is top-notch and one of the best "online" I've come across. Ordered multiple times from them.
Highly recommended
Fast delivery, good service, nice price. Highly recommended!
Great service and selection
Great service and selection. Delivery was prompt and bottles were packed well so no fear of anything breaking! Will be using Paneco for all our liquor purchases from now on!
They were fast and accurate with my…
They were fast and accurate with my delivery. I am grateful.
The prices are reasonable and the…
The prices are reasonable and the delivery service is excellent. So far very reliable and trustworthy. I'm a bit concerned about credit card number being intact. Any protection that my account from being hacked.
Great and alway On Time delivery !
Great and alway On Time delivery !!
On time for every of my parties !!!
Many items no stock
Many items no stock. Must wait long long. Please replenish fast. Hate to jump ship.

Reply from Paneco.com
No comments on improvements.
Perfect Exchange Polixy
Ordered a product by mistake and they reverted within 5 minutes with the correct one. All through their website using a refund and rebuy code. Did not affect my delivery date as well. Very innovative and hassle free.
Great prices too and a large catalogue compared with their competitors.
Will recommend you try Paneco.

Reply from Paneco.com
Paneco is by far the best alcohol…
Paneco is by far the best alcohol delivery service in Singapore with its wide selection of products with very competitive prices.The delivery is always prompt and they will go out of their way to meet your delivery timing. Will definitely be ordering more from them soon.

Reply from Paneco.com
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