PANZERA Watches Reviews 

Fantastic quality and a great look. Reallyhappy with my panzera watch

Nothing wrong with the watches (I own three), but the company provides NO service or response. Tried to cancel an order this Spring (when they said delivery would be delayed) right after I placed it, and despite sending FOUR emails and then calling Australia (!), I never got a response. Some digging indicates they are probably a virtual company with immunity from service quality. Plenty of other watch brands - don’t give these guys your business!

I visited the Panzera Studio in Pyrmont, Sydney, when I was there at Easter. Was very impressed with the design and the quality of the watches. They’re seriously impressive timepieces and although the brand deserves more international recognition than it has I’m glad they still fly ‘under the radar’ as it keeps prices sensible! Love the Pilots GMT watch (Flieger 45G) and will be buying more from them soon. Absolutely no issues shipping to the UK either. Arrived promptly with plenty of updates via DHL. Great watches. Fantastic service.

After reading many reviews and seeing many different models of the Panzera watches I decided to order the new Flieger 45G, chrome case, blue dial and blue rubber strap out of the many combinations available.

What drew me to the Panzera watches are the clear simple dials with large numbers and large skeleton hands. The 45G further improves on this with the 24-hour GMT hand.

After travelling 17000 miles from Sydney to the UK, unpacking the Flieger I was even more pleased with my purchase. It’s even more beautiful in the flesh. The watch feels like there is a lot of quality to it. From the stitching on the rubber strap, to the sapphire glass on the front, to the stainless-steel case. One downside to the watch is that I’m now going to want more Panzera’s.

From when l ordered a wrist watch until I received it everything went to plan I was kept well informed at every step in the assembly of the watch also the delivery date was spot on, The watch is a Aquamarine
A45C I have had it for approximately three months now a very comfortable and easy to wear a brilliant time keeping watch and well designed.excellent company to deal with.

I bought two whatch from Panzera one,Time master 45C in 2022,and one Fliger 45 GMT in 2024.
I love this two whatch for now are very precise and good looking i use both, every day.The watch is excellent value for money and good quality.
Absolutely delighted with the purchase and will definitely be buying again.

I received a Panzera watch as a birthday gift in 2021. The watch looks amazing, and I have received many great comments about it.
However, the crown and stem simply fell off the watch as I was trying to change the date in early May, 2024.
I do like the watch, but I'm concerned with the quality of the product as I never had owned a watch where the crown comes off.
I have reached out to their customer service department by email trying to get it fixed or replaced.
Unfortunately, it has been a long process to receive clear and quick responses from the company.
Today June 10th, I received an email mentioning that I can purchase parts and for more than 100$ with shipping and have it repaired by a local watch maker which will also charge mor than 100$ for repairs.
Not impressed....

Love my new Panzera Flieger 45 GMT watch with blue rubber strap! Can’t stop wearing it! Can’t stop looking at it. Finish is excellent as is the soft touch rubber strap. Thank you Panzera Team!

Panzera offers an excellent service, many thanks, Now I got my new watch and everything is fine. I love to wear the new watch (I already have 5 other Panzera watches, all of them are fine).

Quick update: I wrote one more time to Panzera and asked for their comments/suggestions. I received no response. I feel I have given them a chance to comment on my review but this has not happened. I can only conclude that they hope I will give up and go away. ….
Great designs, bought mine at the end of last year with a 6 month sailing trip in mind. Initially rubber strap became unstitched. Company agreed to send me a new one. I picked one, they sent the wrong one but did remedy this after a second round of email. However only trouble since then. The strap interchangeable fixing is too week. The buckle detaches from the strap with very little strain (eg catching on jeans while walking) and this happens 2-3 times a week with all of the 3 straps I now own. Then whilst on our trip away from home, the hour hand of the watch fell off the spindle, the watch is useless. After a couple of exchanges of email with the customer service team, they asked for video, pictures and for some reason proof of purchase (which they sent me at the same email address and I already provided with the straps issues).

They now insist that I must return the watch to Australia (I am Uk based, travelling in Greece). The problem is absolutely clear from the video they asked for. There is no practical way to know my location for planning future sending and receiving. I explained to them the experience of a friend who had a minor problem with a competitor’s watch and was sent a new one on the strength of a phone call, pending sending back the old one when convenient at the company’s cost.

Panzera refuse any such approach.

They show no trust or goodwill in their client. They advertise their products as rugged and sport oriented. They are not, I am now without a watch that I thought I could rely on. Design-flawed strap mechanism, poor build quality at least in my watch and inflexible, unhelpful service lacking goodwill.

The elegance and the extreme design drew my attention to purchase this watch. It gives a boost of style and magnificence.

I agree with some of the comments about the overall lacklustre performance and quality of the watch. I was very pleased to receive the watch in its quality packaging. Proud to wear it and nurtured it with pride. It wasn't long, 3 months or thereabouts, it started to lose time 5 to 10 mins per day. Months later, i start to see some blemishing on inner face plate of the watch. It has never been exposed to any wet environment, including doing the dishes. The leather strap has lost its coating, something you see on those cheap faux leather straps. Having read various complaints from different sources, and my stock standard email response from the company, I'm reluctant to spend any more time, money and effort in dealing with them. Looking forward to their sympathetic replies.

I spent a lot of time researching multiple watch brands and happily stumbled upon Panzera. The Aquamarine 45Q was artfully displayed along with the companies other watch offerings in a way that had me coming back multiple times per day just to take in the ambiance of the many stellar motion capture videos and beautiful photos depicting their various watches. It was then that I reached out to their CS team via their instant messenger and communicated with multiple members of their team regarding questions I had regarding particular models. I found their responses to be incredibly helpful and their response times to be stellar even with their being roughly 12 hours of time zones separating us. After hours (and yes I mean hours) of going back and forth regarding which watch to purchase I ended up selecting the 45Q. My watch arrived quickly (under 5 days including the weekend) and was expertly packaged in order to prevent damage to the watch. Once said packaging was removed the luxury treatment that I had experienced from Panzera was only heightened as I surveyed both the plush long box and the watch it contained. In so many of my previous buying situations the photos of those items were far better than the item I received, but not so in this instance. The Aquamarine 45Q was everything I could have hoped for and more. The quality in the craftsmanship and attention to detail were all things that stood out to me! I couldn't love the watch or my experience working with Panzera more. I would strongly recommend them to anyone looking to make a watch purchase and look forward to my next purchase with them!

UPDATE:

I received a Panzera watch as a Christmas present from my wife, and initially, my experience was disappointing. Right out of the box, the watch was not keeping time. Following their customer service advice, I replaced the battery, even though a new watch shouldn't need this. Predictably, the new battery made no difference—the watch still couldn't keep time.

After weeks of back-and-forth with customer service, I was instructed to send the watch back for testing. Initially, I was informed that the watch was keeping time correctly, which was baffling given my experience.

However, after expressing my continued concerns, Panzera stepped up and provided excellent support. They listened to my issues and ensured my timepiece was properly serviced. I'm happy to report that my watch is now working perfectly, and I appreciate Panzera's commitment to resolving the problem.

While my experience started off rocky, Panzera's dedication to customer satisfaction ultimately won me over. I'm now a satisfied customer and would consider Panzera for future purchases.

fast shipping, wonderful quality, fulfillment my imagination. Great watch for reasonable price

Fantastic company. I purchased a dive watch for my father’s 70th Birthday, and the quality of service from purchase through to delivery was second to none. The watch is excellent value for money and has a proper heft and quality feel to it. Absolutely delighted with the purchase and will definitely be buying again.

Great products, great service and communication.
Satisfaction.

I received my Panzera Flieger last week, it hasn’t left my wrist since.
The watch is far better than photos & videos show.
Dial is fantastic with raised indices.
This is my second PANZERA, is number three in the future?

PW10150
Lovely looking watch. Arrived on time well packaged.
After wearing this watch for 2 weeks I can comment and say , the strap supplied could be a little longer, on my wrist I like to wear the watch loose, and I find the end of the strap is constantly popping out of the holders. My main issue is that the luminous coating on the watch is insufficient in strength, the main reason I purchased this big face large number watch is to easily tell the time during the day and the night. The luminous numbers and dials are insufficient, so all you can see is a blur from both the hands and numbers. I did send a message to customer services to enquire if this may be a manufacturing fault, but to date have had no response.
Update still no response despite messaging via email and on their website.

Liked my first Panzera so much I had to get another one! Love the design of all the different models. Build quality is off the chain. Better in person than in pictures!