PANZERA Watches Reviews 

422
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the watches for their excellent quality, beautiful craftsmanship, and appealing design, often finding them robust and feeling premium. Many note products exceed expectations, comparing favorably to more expensive brands. Exceptional customer service and a smooth ordering process are frequently highlighted, with quick, polite communication, efficient concern resolution, and products arriving quickly, well-packaged, and often ahead of schedule. However, some people experienced delays in receiving orders or requested items, with delivery times feeling too long. A few also noted accuracy issues, including chronographs not resetting correctly or battery-powered watches losing time.

What people talk about most

Product

Consumers express high satisfaction with the product, frequently praising the watches for their exceptional... See more

Quality

People report positive experiences with quality, often describing products as exceptionally beautiful,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and smooth shipping... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the exceptional and... See more

Order

Customers had positive experiences with order, praising the ease of ordering and the smooth process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great timepiece & a smooth buying experience (especially as I'm in the UK & Panzera are in Australia). The very nice presentation box arrived quickly via DHL & looks amazing. I'm looking forward t... See more

Rated 5 out of 5 stars

Super customer service - as good as you will get ANYWHERE. They show empathy and understanding, something most big companies ignore. Panzera DO NOT take customers-potential customers for granted. The... See more

Rated 5 out of 5 stars

Panzera has great watches! An absolutely exceptionally beautiful watch. At a reasonable price, with the summer sale, you could get a watch for half the price! It's worth every dollar. I bought the... See more

Rated 5 out of 5 stars

I recently purchased a Panzera Classivo 44 wristwatch. It looked great on the website, but it looks even better on my wrist. Elegant, sporty, and classy, looking for just about any occasion. Their t... See more


Company details

  1. Fashion Accessories Store

Written by the company

PANZERA is a trailblazing Australian watch brand that emerged in 2009. We are passionate about crafting timepieces that blend timeless elegance with a captivating contemporary twist. Our style? We call it "modern vintage" or "neo classic" – a fusion of the best from the past and the present. We produce a wide range of automatic and quartz dive, pilot, classic and motorsports watches.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

422 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(422)

103 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Be careful when buying Panzera watches

Be careful when buying Panzera watches, they are an Australian company, not suitable for sale in the USA, because:
1. The process of returning the watch is very difficult and complicated.
2. The refund is deducted by $20 shipping and $30 restocking fee for a total of $50.
3. They send damaged watches, I have tested several times, but when the watch arrived at them, they said the watch was not damaged.
So my advice to us Americans, you should not buy this Panzera watch, the quality is very low, and the customer service is very bad.

March 31, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Panzera Flieger 46

Panzera has taken care of me from start to finish. I ordered and received quickly, a Flieger 46 pilots watch. The watch is absolutely beautiful. It arrived in great condition and has quickly become my go to watch. I would recommend Panzera. I will be buying again in the future.

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Holiday in Sydney

Was on holiday in the Sydney area from Scotland visited Panzera Studio. Made very welcome by Shane and proceeded to buy the Aquamarine 45C and what an incredible timepiece. I also had tremendous help from Bernadette who sorted out a decent rebate on the finances

February 6, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent watch for a surprising low price

The finish and the design of my Panzera 45G Flieger is EXCELLENT. I especially like the curved sapphire glass, which can you hardly find in this price-range by other watch producers. The communication with the company is great. I'm sure, it will be not my only Panzera watch...

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Panzera 45G What an amazing timepiece, an instant classic

I had just purchased the Blue/Silver Flieger 45G, with a blue and red silicone straps. Shane at HQ treated me in the most courteous manner where we tried a myriad of extra straps for the watch. I fell for both the blue and tan leather straps, in addition to the straps I originally purchased. It is amazingly easy to change straps, which add variety to an already stunning watch. Thank you so much for being so amenable.

February 26, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Panzera Watch

I was amazed, pretty impressive of the quality and the weight of the watch that I received. I ordered in November and received it in January, but I knew that this was a timeframe because it was a new unproduced watch. We had constant communication about update on its production. That made me feel very comfortable with the customer service and the fact that I knew I was gonna get my watch. The strap is a excellent quality and I don’t feel that my sweat will deteriorate the rubber as in others.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

I love my new Panzera

I love my new Panzera ! I got the 45G with the red rubber ban ... This will be great for the summer ! I am also ordering a blue ban as well ...

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Received my FLIEGER 46 C Wow!!.

Received my FLIEGER 46 C Wow!!.. what a watch, I opted for a black case looks stonking in black and makes the face and white indices jump out, it has a nice weight to it and the feel of a quality watch, well done PANZERA

February 13, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Aquamarine 40

I received my Aquamarine 40 a week ago (white dial, blue strap), and am really thrilled by it. I chose to purchase this watch for several reasons, i.e.

(1) I have a small wrist (17 cm), so I needed a watch that was not too big
(2) I wanted a watch that looked both elegant enough for a business meeting, and bold enough for regular settings
(3) I wanted a watch that was mechanical and accurate
(4) I wanted a water-proof watch for e.g. swimming

In all these categories, the Aquamarine 40 delivered. Every time I look at my wrist, I am amazed how nice and strong it looks. Also, the accuracy is quite good, i.e. it gains only 8 seconds per day which is consistent with the L42 automatic movement. As stated on the Panzera website, this movement is equivalent to the ETA 2824-2, and a nice article about this movement can be found at the-history-of-the-eta-2824-the-mundane-calibre-that-shaped-the-industry/ on monochrome-watches website

Finally, Panzera's customer service was responsive and really pleasant (I contacted them to inquire about the status of my order, and about some details on this model).

On a side note, the back of the watch contains the serial number, which is unique for every single Aquamarine 40 that was sold. How nice! It also told me that there are only a limited number produced at this moment!

If I were pressed to offer critical comments, I would say that the hand showing the seconds has a yellow color which is not always readily visible with the white dial background (choosing a different color for this hand, e.g. red, would been better in my opinion). You can see infer this from the pictures shown on the Panzera website

Overall, very happy with this purchase!

February 12, 2025
Unprompted review
Rated 1 out of 5 stars

Impossible to change the bracelet !!!

Impossible to change the bracelet !!!
The so-called fast release changing system...
VERY impossible. It takes me sometimes 20 minutes to get the stick in the open spot in the watch.
IMPOSSIBLE to change!!!

February 6, 2025
Unprompted review
PANZERA Watches logo

Reply from PANZERA Watches

Sorry to hear about your issues changing your strap. We have not had any other complaints regarding this so perhaps there is a fault with your strap? If so we would be happy to replace this under warranty. Just report it on via our Customer Service on our website.

Rated 5 out of 5 stars

I have purchased 3 watches from this…

I have purchased 3 watches from this company over past two years and I couldn’t be more satisfied with the craftsmanship and style on each.
Even though it takes many months to receive these watches it is well worth thr wait

January 16, 2025
Unprompted review
Rated 1 out of 5 stars

My PANZERA Watch did not work properly…

My PANZERA Watch did not work properly from when it was purchased for me. None of the functions work on it correctly and the customer service is non-existent. The only email I have had was an instruction on how my watch should work. No acknowledgement that my watch was not working and no correspondence afterwards, even when I tried to email them back saying that the instructions on how my watch should work does not fix the problem. I have had received zero emails back. In my eyes, this is a fake watch made of cheap parts and has got no quality to it and the customer service is absolutely disgusting there is no customer service. My advice to anyone is do not go near this company or even think about buying a panzera there are much better watches at this price range.

Mr S J Brownson

I have seen you attempt at fixing this issue, but I still not have not heard from Panziera and this reply to this review is just a mild attempt to satisfy a problem they will not fix. Again customer service is none existent. My pain zero watch will go where it should’ve gone before it was purchased for me in the bin.

December 27, 2024
Unprompted review
PANZERA Watches logo

Reply from PANZERA Watches

Hi Scott, I am very sorry to hear about the issues you are having with your watch. I can however see you have been in touch with our help desk but they have not resolved the problem yet. Once again our apologies for the delay and don't worry as we will get the watch returned and repaired under warranty.

Advertisement
Rated 5 out of 5 stars

New Panzera Aquamarine 45C

I just received my 5th Panzera, an Aquamarine 45C Swiss chronograph. As always, amazing quality and value. An automatic chronograph as fine as those of the traditional, far higher priced brands. In addition their customer service is exemplary, making for a perfect experience. I recommend them highly.

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

A great watch with great customer…

A great watch with great customer support.
I had to change my watch before it was shipped due to my error.
They were prompt with their reply and explained process.
Less than 7 days later my watch turned up.

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous service and amazing quality

Fabulous service and amazing quality. Had my watch within three days. Arrived in a really nice case and the value for money is incredible. You won’t be disappointed!!
Looks and feels amazing and will stand up against any premium make.

December 23, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look