Really good kit and very good fun being a hands on experience. Highly recommend and is fun for the family (all ages). Looking forward to getting it again soon.
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My first order arrived quickly but the sauce had leaked and damaged the boxes. I emailed Papa Linos who immediately sent replacement boxes within a few days. Excellent customer service. Pizzas are rea... See more
Company replied
Normally give a 5 star but ordered 30th July and didn’t arrive until 8th August with all 4 pizzas having use by date of 14th August. Appreciate how hot it’s been but even with cool gel block inside bu... See more
The instructions were easy to follow for complete novices like ourselves - we had never thought about using an upturned baking tray! We all had great fun making the pizzas and they came out absolute... See more
Company replied
Company details
Information provided by various external sources
Our professionally crafted pizza recipe box is fun for everyone. We are the UK's most-loved pizza recipe box, our kit breaks the process down into simple steps for everyone to be able to make restaurant-quality pizza at home.
Contact info
United Kingdom
- info@papalinos.co.uk
- papalinos.co.uk
Delicious and fun!
Delicious pizza and great fun for the kids. Much less hassle than making your own dough, that's for sure!
August 2, 2021
Unprompted review
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Great product
Great product, great service. 5 star. Highly recommended.
August 2, 2021
Unprompted review
Really good kit and very good fun being…
Really good kit and very good fun being a hands on experience. Highly recommend and is fun for the family (all ages). Looking forward to getting it again soon.
August 2, 2021
Unprompted review
Great pizza and experience
August 2, 2021
Unprompted review
Would highly recommend !
Really good quality and fast shipping. Best food kit I have received !!
August 2, 2021
Unprompted review
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as good as anything
July 14, 2021
Unprompted review
I bought three make at home pizza kits…
I bought three make at home pizza kits for Christmas. Only one arrived. I have emailed twice and sent a message and received no response. I called the number of the address the company is registered at in the terms and conditions on their website and the person I spoke to said they could not help me. I hope someone will contact me with a telephone number so I can speak to someone at Papa Lino’s to get a refund.
January 7, 2021
Unprompted review
No 5 star on this occasion sadly
Normally give a 5 star but ordered 30th July and didn’t arrive until 8th August with all 4 pizzas having use by date of 14th August. Appreciate how hot it’s been but even with cool gel block inside but all 4 packs of grated mozzarella were just solid lumps so will have to bin and use my own
August 9, 2020
Unprompted review
Birthday pizza surprise!
Bought 3 of these for my boyfriends birthday - he was over the moon when they arrived and super excited to try them out. Great now there’s more topping options too!
July 27, 2020
Unprompted review
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Arrived very quickly after placing my…
Arrived very quickly after placing my order.
I have yet to make the pizzas but the smells from the box are delicious! Everything was well packaged & well presented.
Gonna make them next week but my initial opinion is very good.
Feel what i received for the price point was very good value for money
July 25, 2020
Unprompted review
Fabulous!
Arrived quickly, ingredients were fresh and the end product tasted just like an Italian pizzeria pizza. My little boy loved helping too.
July 20, 2020
Unprompted review
Fast delivery
Fast delivery, delicious, and easy to follow instructions!
July 16, 2020
Unprompted review
Very Poor customer service
June 6, 2020
Unprompted review
Reply from Papa Lino's
Hi Jade,
I am extremely sorry for any issues you had with our products and the lack of help you have received. Admittedly, we did experience a few disruptions through the quarantine period.
We have been working hard to reply to all of our customers and fulfil orders to our high standards. We have made efforts to resolve any issues and send out replacements where necessary.
Our team are now back and we are investing in new equipment to help us provide an even better service, we are always looking for ways to improve. Any feedback is taken seriously and we appreciate your support. Thank you!
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Reply from Papa Lino's
Thank you so much for your review of Papa Lino's. We are extremely grateful for you taking the time to write honest feedback and it is encouraging for our team, knowing that the hard work is paying off.
Thank you for your support!
Very Good
Arrived within timescale. Good kit. We really enjoyed making and eating our pizzas
May 20, 2020
Unprompted review
Reply from Papa Lino's
Thank you so much for your review of Papa Lino's. We are extremely grateful for you taking the time to write honest feedback and it is encouraging for our team, knowing that the hard work is paying off.
Thank you for your support!
My first order arrived quickly but the…
My first order arrived quickly but the sauce had leaked and damaged the boxes. I emailed Papa Linos who immediately sent replacement boxes within a few days. Excellent customer service. Pizzas are really delicious, great value for money and a fun activity for kids to do. Have recommended to friends who also loved them and will be ordering regularly.
May 18, 2020
Unprompted review
Reply from Papa Lino's
Thank you so much for your review of Papa Lino's. We are extremely grateful for you taking the time to write honest feedback and it is encouraging for our team, knowing that the hard work is paying off.
We are always working on improving our products and take action on any issues, to ensure we avoid repeating issues and improve our service to meet high standards.
Thank you for your support!
Had 2 orders now
Had 2 orders now, both been great! So much nicer than getting a takeaway and certainly more fun. Quick delivery
May 16, 2020
Unprompted review
Reply from Papa Lino's
Thank you so much for your review of Papa Lino's. We are extremely grateful for you taking the time to write honest feedback and it is encouraging for our team, knowing that the hard work is paying off.
Thank you for your support!
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Reply from Papa Lino's
Thank you so much for your review of Papa Lino's. We are extremely grateful for you taking the time to write honest feedback and it is encouraging for our team, knowing that the hard work is paying off.
Thank you for your support!
Great pizza making kit
Great pizza making kit, needs more tomato sauce and cheese though!
May 12, 2020
Unprompted review
Reply from Papa Lino's
Thank you so much for your review of Papa Lino's. We are extremely grateful for you taking the time to write honest feedback and it is encouraging for our team, knowing that the hard work is paying off.
Thank you for your support!
Pizza couldn't have been nicer
Pizza couldn't have been nicer! We did need extra plain flour but we loved making them with our kids.
May 12, 2020
Unprompted review
Reply from Papa Lino's
Thank you so much for your review of Papa Lino's. We are extremely grateful for you taking the time to write honest feedback and it is encouraging for our team, knowing that the hard work is paying off.
Thank you for your support!
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