papernest Reviews 15,856

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

It was wonderful experience talking to Lauraane who is well experience. She will explain everything to you and she makes sure that you understand well. She keeps asking questions if there's something... See more

Rated 5 out of 5 stars

Initially an agent contacted me in French as soon as I ask for someone who was speaking English they gave my information to an English speaker person. They do not insist too much, they recommend diffe... See more

Rated 5 out of 5 stars

I had a call with them and the representative who spoke with me had an amazing warm personality, very professional at the same time, cares about the customer's need and provided the best guidance. The... See more

Rated 5 out of 5 stars

I would like to thank Nezih at Papernest, as without his help I don’t feel that we would have achieved sorting the electric connection for our daughter’s flat. He was very patient and took us through... See more

Company details

  1. Shipping Company

Information provided by various external sources

papernest, c’est le site 100% gratuit pour souscrire, transférer et résilier tous vos contrats lors de votre déménagement - électricité, gaz, box internet, assurance habitation, redirection de courrier La Poste. Fini le stress lors du déménagement, confiez toutes vos démarches à papernest Vous trouverez ici les avis papernest de nos différents clients qui vous donneront image fidèle de la qualité de notre service. Recueillir les avis sur papernest est très important pour nous permettre d'améliorer constamment nos prestations.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Modification d'abonnement pour au final…

Modification d'abonnement pour au final payer plus cher qu'avant....merci papernest!!!

September 11, 2023
Unprompted review
papernest logo

Reply from papernest

Bonjour JY Precigout,
Nous sommes sincèrement désolés que votre expérience au sein de notre service se soit mal déroulée.
Notre service vous propose de vous accompagner gratuitement dans la souscription de vos différentes démarches administratives comme l'abonnement en électricité.
Sachez que nous proposons les mêmes offres et appliquons les mêmes tarifs que si vous souscrivez directement auprès des fournisseurs, notre but étant que vous n’ayez pas à contacter les fournisseurs un à un mais que vous puissiez souscrire à l’ensemble de vos abonnements (énergie, box internet, mobile, assurance habitation, redirection de courrier) en un seul coup de téléphone.
Notre service client va vous contacter dans les plus brefs délais, afin de faire le point sur la situation.
Cordialement,
Stefan de papernest

Rated 5 out of 5 stars

Excellent service

Excellent service. I am new to France and this helped tremendously. Kind, helpful and patient discussion of options and expectations for French system especially with my currently limited language abilities.

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

Thanks to Nezih

I would like to thank Nezih at Papernest, as without his help I don’t feel that we would have achieved sorting the electric connection for our daughter’s flat. He was very patient and took us through the process step by step and we can’t thank him enough.

August 30, 2023
Unprompted review
Rated 5 out of 5 stars

documents clairs

documents clairs ; bonnes dispositions dans les informations ; élements importants mis en caractères gras; merci

July 4, 2023
Rated 5 out of 5 stars

Papernest was a godsend during my move in Paris!

I was recommended to use Papernest through Garantme while searching for an apartment in Paris, and I am so grateful for their service! They made everything easy and seamless and stress-free, and I felt like they were my guardian angels throughout the whole process. I certainly would not have been able alone to accomplish everything they helped me with due to my limited French. I am especially grateful to Jordan at Papernest for his kindness! I would recommend Papernest to anyone who is moving and needs assistance with setting up utilities and services.

April 19, 2023
Unprompted review
Rated 5 out of 5 stars

Good

It’s good for me .because I can’t speak too much french .so it’s really appreciated

June 5, 2023
Unprompted review

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