I like the option to personalise the cover of the notebook. The design process could be easier, the options and way of changing font, type size etc is a little clunky. Also, with Demi book - alwa... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I love papier- the unique designs are so cute and the layout actually makes sense!! I've been looking for a planner that has monthly, weekly and daily sections with notes for goal-setting and the prod... See more
Company replied
What a great discovery! Perfect for my party place cards and menus. The quality is of a very high standard (beautiful paper stock, designs and finish). The option to create bespoke and personalised de... See more
Company replied
Lovely quality printing and paper! I've used a variety of different companies to print photobooks and Im thrilled with the end result of this one. There are some lovely formats to work with and opport... See more
Company replied
Company details
About Papier
Written by the company
Since 2015, we've created stationery that feeds curiosity and contemplation. In every piece of Papier is the promise of what's to come, the endless possibilities of a blank page.
We're an emporium of eclectic designs, curated for you to make wondrously your own. Each and every one can be personalised so it means more, alive in the hands of its maker. A one-off piece of stationery that's as individual as the thoughts, feelings and dreams you'll place on the page.
Alongside our in-house collections, we collaborate with bright, upcoming artists, iconic brands and exciting fashion labels. They're all fellow paper people whose varied creative talents bring a magical touch to our stationery.
Contact info
London, United Kingdom
- 0116 464 7180
- support@papier.com
- papier.com
4.0
Great
10K reviews
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Reply from Papier
Thanks for leaving us your review, we are glad to hear it!
- Customer Service Team @ Papier ✍️
I am a teacher
I am a teacher. I have looked forward to choosing my academic diary each year for many years. The paper quality is beautiful! Smooth, no shadow through it and every pen written on the paper is pure delight!
April 9, 2026
Reply from Papier
Thanks for leaving us your review, we are glad to hear it!
- Customer Service Team @ Papier ✍️
I <3 papier
Design and style options for planners/notebooks are better than ANY other brand! So fun and colorful, but something for everyone. I love what I chose for both of mine. Great customer service is the cherry on top!
March 1, 2026
Reply from Papier
Hi Anna,
Thanks for leaving us your review, we are glad to hear it!
- Customer Service Team @ Papier ✍️
Reply from Papier
Thanks for leaving us your review!
In order to use the credit on your account - please add the items you wish to purchase to your basket and then proceed to checkout. There you can tick ‘Pay with credit’ after you have entered your delivery address and selected the shipping method of your choice.
Please note: if your credit balance is insufficient to cover the total amount, you can pay the additional to complete the purchase.
Do reach out to support@papier.com if you need any further assistance 🙂
Quality photo books, bringing life to your pictures
Quality books via a quick and easy to use software, which provides some great templates for getting your project going.
March 15, 2026
Reply from Papier
Thanks for leaving us your review, we are glad to hear it!
- Customer Service Team @ Papier ✍️
The express checkout did not function…
The express checkout did not function properly and I had to “checkout” twice.
April 8, 2026
Reply from Papier
Hi there,
Thank you for leaving us your review. Apologies for the experience with placing your order.
I am glad to see you were able to place your order, however, please do reach out to us at support@papier.com if you experience any further issues.
- Customer Service Team @ Papier ✍️
My favorite wellness journal
February 6, 2026
Reply from Papier
Thanks for leaving us your review, we are glad to hear it!
- Customer Service Team @ Papier ✍️
The journals are great quality!!
The journals are great quality!!! My only complaint is that my boxes were crushed & dirty on delivery.
April 8, 2026
Reply from Papier
Hi there,
Thank you for leaving us your review. Apologies for the experience with your order.
Please kindly reach out to us at support@papier.com with any supporting images of your order and we will be happy to assist you.
- Customer Service Team @ Papier ✍️
Confused …
Confused as to which dates diary covered as image was incorrect.
Customer service though was excellent. Product hopefully will be as good as last years.
April 8, 2026
Reply from Papier
Hi Mary,
Thank you for leaving us your review and your kind feedback!
Please do reach out to us at support@papier.com if you experience any issues once you have received the item.
- Customer Service Team @ Papier ✍️
Reply from Papier
Hi Joan,
Thanks for leaving us your review, we are glad to hear it!
- Customer Service Team @ Papier ✍️
Reply from Papier
Thanks for leaving us your review, we are glad to hear it!
- Customer Service Team @ Papier ✍️
Reply from Papier
Thanks for leaving us your review, we are glad to hear it!
- Customer Service Team @ Papier ✍️
Reply from Papier
Hi,
Thank you for your review, and please accept our sincere apologies for the issue you experienced. We are pleased to confirm that we have reached out to you and successfully resolved the problem.
Please do not hesitate to contact us if you require any further assistance.
– Papier Customer Service Team ✍️
Excellent product offerings and the…
Excellent product offerings and the website is easy to use.
April 7, 2026
Reply from Papier
Hi Sylver,
Thanks for leaving us your review, we are glad to hear it!
- Customer Service Team @ Papier ✍️
I was not able to add code Moments to…
I was not able to add code Moments to get a discount.
April 7, 2026
Reply from Papier
Hi Susan,
Thank you for leaving us your review. Apologies for the experience with your discount code.
Please do reach out to us at support@papier.com so we can investigate this further for you.
- Customer Service Team @ Papier ✍️
Big fan of the paper cards
Big fan of the paper cards - great quality and very nice features to add a customised message
March 18, 2026
Reply from Papier
Hi,
Thanks for leaving us your review, we are glad to hear it!
- Customer Service Team @ Papier ✍️
Had a little problem
Had a little problem, checking out as it would not accept my credit card so I had to put everything in again
April 7, 2026
Reply from Papier
Hi Suzanne,
Thank you for leaving us your review. Apologies for the experience with your order.
Please do reach out to us at support@papier.com if you experience any further issues.
- Customer Service Team @ Papier ✍️
Super easy website
Super easy website, love all of your products especially the personalised options.
April 7, 2026
Reply from Papier
Hi Bee,
Thanks for leaving us your review, we are glad to hear it!
- Customer Service Team @ Papier ✍️
Professional however one item isn’t…
Professional however one item isn’t functioning but they won’t accept it
January 15, 2026
Reply from Papier
Hi Jennifer,
Thank you for your review, and please accept our sincere apologies for the issue you experienced. We are pleased to confirm that we have reached out to you and successfully resolved the problem.
Please do not hesitate to contact us if you require any further assistance.
– Papier Customer Service Team ✍️
Arrived in the correct timeslot and…
Arrived in the correct timeslot and package was boxed up really nicely
December 15, 2025
Reply from Papier
Thanks for leaving us your review, we are glad to hear it!
- Customer Service Team @ Papier ✍️
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