Parachute Law Solicitors Reviews 

729
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff members who make communication completely seamless, straightforward, and wonderfully clear throughout the entire legal process. People also deeply appreciate the remarkably prompt responses, friendly attitude, and efficient handling of legal documents without experiencing any unnecessary confusion or stress. Some reviewers were not happy with unexpected delays and felt their valuable time was wasted when trying to obtain their required certificates. A few other people also felt that having to chase up updates created extra difficulties, delays, and frustration during their otherwise urgent legal situations.

What people talk about most

Service

Customers report extremely positive experiences with the service, highlighting fast and efficient support for... See more

Staff

Reviewers highlight positive aspects of staff, praising the team for being consistently friendly,... See more

Response time

People report positive experiences with response_time, highlighting quick turnarounds and helpful... See more

Customer service

Clients share positive opinions on customer service, highlighting exceptional support and professionalism.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant. Had such a nightmare of a time finding somewhere I could get a Form LL compliance certificate completed for our re-mortgage until I came across Parachute Law. From the very first... See more

Company replied

Rated 5 out of 5 stars

Ashlee was great. She knew exactly what we needed, sent us all the relevant information, where to fill in the form ect. We had a meeting in the diary within two days and the meeting went to time and w... See more

Company replied

Rated 5 out of 5 stars

Excellent service, I have used Parachute Law twice now over the years for Land Registry ID services overseas. A smooth process and the document came via email which the Land Registry accepts. I would... See more

Company replied

Rated 5 out of 5 stars

Parachute law have been really professional throughout. Everything was fast and efficient. We were on a tight timescale and they were able to move things around to accomodate us. Highly recommend an... See more

Company replied


Company details

  1. Lawyer
  2. General Practice Attorney

Written by the company

A new breed of solicitors, Parachute Law bypasses the stuffiness of traditional law firms and gets straight to the heart of your legal conundrum. Transparent, pre-agreed charges for practical, no-nonsense legal advice affordable for small to medium businesses and individuals alike. Parachute Law is at the forefront of the "uberisation" of legal services, forging a new path toward accessible legal support. Parachute Law Limited trading as Parachute Law is a limited company registered in England with registered number 10437783. Parachute Law is authorised and regulated by the Solicitors Regulation Authority no 646947.


Contact info

4.9

Excellent

TrustScore 5 out of 5

729 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(729)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lucy was very helpful and efficient

Lucy was very helpful and efficient. The process was simple and straightforward.

May 22, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Mark,

Thank you for your kind review! We’re so pleased to hear that Lucy was helpful and efficient, and that the process felt simple and straightforward for you.

Looking forward to working with you again.

Parachute Law

Rated 5 out of 5 stars

Parachute law practice have wonderful…

Parachute law practice have wonderful am really pleased with them

May 14, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi there,

Thank you for your kind words! We’re so pleased to hear you had a wonderful experience with Parachute Law. Your feedback truly means a lot to us.

Parachute Law

Rated 5 out of 5 stars

Good experience

This was definitely the best experience I have had with a solicitors. We needed a Form LL Verification in relation to a Remortage and the whole process went smoothly. Communication was quick and efficient by phone and email, and everyone i dealt with helpful and friendly.

April 27, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Chris,

Thank you for your lovely feedback! We’re delighted to hear this was your best experience with a solicitors and that the Form LL verification process went smoothly for your remortgage. It’s great to know our team’s communication and support made a positive difference. We truly appreciate your kind words!

Parachute Law

Rated 5 out of 5 stars

knowledgeable and friendly

Lucy was very knowledgeable and friendly. She made me feel very comfortable and all her answers were relatable and straightforward in their delivery. The company administration staff were efficient in making my appointment and engaged well both over the telephone and in email format. Easy process and great staff

May 12, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Michelle and Trudi,

Thank you for your wonderful feedback! We’re delighted to hear that Lucy made you feel comfortable and provided clear, straightforward guidance throughout the process. It’s also great to know our administration team helped make everything smooth and efficient for you.

We truly appreciate your kind words!

Parachute Law

Rated 5 out of 5 stars

Great communicating and Seamless…

Great communicating and Seamless experience. Would definitely recommend.

May 7, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Jagpal,

Thank you for your kind feedback! We’re so pleased to hear you had a seamless experience and found our communication great throughout. We truly appreciate your recommendation!

Parachute Law

Rated 5 out of 5 stars

Within a couple of days Parachute law…

Within a couple of days Parachute law solicitors had answered my query, drafted me a deed. Excellent service very fast to respond. A1

May 5, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Hayden,

Thank you for your fantastic feedback!

We’re delighted to hear we could assist you quickly and provide the support you needed. We really appreciate your kind words and are pleased you were happy with the service.

Parachute Law

Rated 5 out of 5 stars

Parachute Law were brilliant

Parachute Law were brilliant. Nel and her team answered all our questions promptly via phone call / email. They were able to do the work we needed in good time. All the team worked so efficiently! We will definitely use Parachute Law again. Thank you for all your support.

May 1, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Marina,

Thank you so much for your kind feedback! We’re delighted to hear that Nel and the team were able to support you promptly and efficiently throughout the process. It means a lot to know you felt well looked after, and we truly appreciate your continued trust in Parachute Law.

Parachute Law

Rated 5 out of 5 stars

Excellent Service

Excellent Service, I was happy with Shai and Ashley service. They replied to all my messages and questions promptly. Smooth service, definitely recommend!

May 1, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Sarah,

Thank you for your wonderful feedback! We’re delighted to hear that Shai and Ashley provided prompt support and made the process smooth for you.

We truly appreciate your recommendation!

Parachute Law

Rated 5 out of 5 stars

Very smooth process to remove the lock…

Very smooth process to remove the lock on my property when we only realised when remortgaging. We got the lock removed fairly quick literally like in a day. Thank you!!

April 1, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Qian,

Thank you for your lovely feedback!

We’re so pleased we could help make the process smooth and get the restriction removed quickly for you during your remortgage. We really appreciate your kind word

Parachute Law

Rated 5 out of 5 stars

Excellent

Excellent, smooth, helpful and reasonably priced seervice from this friendly and responsive company, thank you...

April 23, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Mark,

Thank you for your kind feedback! We’re delighted to hear you found our service smooth, helpful, and responsive. We really appreciate your support!

Parachute Law

Rated 5 out of 5 stars

Shai and her team are amazing

Shai and her team are amazing!

After months of trying to sort out a document that kept getting rejected from my previous solicitors, Shai and her team got it sorted for me in one day!!

I’m so unbelievably grateful and I will definitely be using them again if I ever need to!

April 14, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Aimee,

Thank you so much for your wonderful feedback! We’re delighted to hear that Shai and the team were able to get everything resolved so quickly for you after such a frustrating experience.

Your kind words mean a lot to us, and we’re so pleased we could help. We look forward to assisting you again in the future if you ever need us!

Parachute Law

Rated 5 out of 5 stars

Parachute Law were helpful and speedy…

Parachute Law were helpful and speedy helping me resolve an anti-fraud restriction on my property.
They kept in close communication with me and enabled me to resolve a pressing issue at short notice.

March 31, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Harry,

Thank you for your kind feedback! We’re delighted we could help you resolve the anti-fraud restriction quickly and keep things moving at short notice. It’s great to hear you felt supported and well-informed throughout the process.

We look forward to working with you again in the future.

Parachute Law

Rated 4 out of 5 stars

Mortgage Restriction Experience

We were recommended to use this company by our solicitors to complete an ID check relating to a restriction on our mortgage. The online booking process was straightforward and easy to use.
However, the cost of £250 for a 10-minute appointment felt quite high given the limited work required to complete the check. The confirmation emails also state that if a client is late, a new appointment must be booked at a further cost of £250. Despite this, the solicitor had still not joined our virtual meeting 10 minutes after the scheduled start time.
As we had taken time away from our own work commitments to attend the appointment, I called the office to confirm that we were waiting in the meeting room. Shortly after this call, the solicitor joined the meeting — approximately 15 minutes after the scheduled start time.
The solicitor was friendly and helpful once the meeting began, but given the cost of the appointment, the delay and overall experience did not feel reflective of the level of service we expected.

March 6, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Hannah,

Thank you for taking the time to share your feedback. We’re pleased to hear that you found the booking process straightforward and that the solicitor was friendly and helpful during your appointment.

We’re very sorry for the delay in joining the meeting and appreciate your patience. We always aim to run our appointments on time and never anticipate meetings to run over, but occasionally a preceding consultation may require additional time to ensure a client receives the guidance they need. That said, we understand how valuable your time is, especially when you have taken time away from your own commitments, and we apologise for any inconvenience caused.

Your comments regarding the overall experience and pricing have been noted, and we truly appreciate you bringing this to our attention. Feedback like yours helps us continue improving our service.

Thank you again for sharing your experience with us.

Parachute Law

Rated 5 out of 5 stars

Excellent service

Excellent service. Clear instructions for the interview and rapid response.

March 6, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi,

Thank you for your kind feedback!

We’re glad to hear you found the instructions clear and the process quick and efficient. We really appreciate you taking the time to share your experience.

Parachute Law

Rated 5 out of 5 stars

I would definitely recommend parachute…

I would definitely recommend parachute law solicitors. Service was fast, efficient and made easy for my needs. Shai was rapid with her communication and clear with what needs actioning. Thank you for assisting me with removing anti fraud restriction.

March 5, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Dan,

Thank you for your kind feedback!

We’re delighted to hear that the process was fast, efficient, and straightforward for you. Shai will be especially pleased to know her clear communication and prompt support made a difference. We truly appreciate your recommendation and are glad we could assist with the removal of the anti-fraud restriction.

Parachute Law

Rated 5 out of 5 stars

Thanks Nel and Richard

Nel and Richard from Parachute Law were super helpful throughout the process. Unlike many solicitors nowadays, Parachute Law are punctual with their responses, and you can get hold of them easily over the phone.
Their online portal for instructing them was quick and easy to use.
Richard, the solicitor I dealt with, was very polite, punctual, and caring during our call.

RIchard the solicitor I dealt with was very polite, punctual and caring during our call.

Thank you for the excellent service and quick turnaround.

February 23, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Ahmed,

Thank you so much for your detailed and kind feedback. We’re delighted to hear that Nel and Richard were able to support you so effectively throughout the process.

It’s great to know you found our communication punctual and our online portal easy to use — we work hard to make things as straightforward as possible. Richard will be especially pleased to hear your kind words about his professionalism and care.

Thank you again for choosing Parachute Law – we truly appreciate your trust in us.

Parachute Law

Rated 5 out of 5 stars

Excellent service

Excellent service. Very friendly, efficient and professional.When nobody else could help or wanted to take days or weeks the team at Parachute got everything done within 24 hours.

February 27, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Tom,

Thank you for your wonderful feedback!

We’re so pleased we could step in and get everything sorted quickly for you. It’s great to hear you found the team friendly, efficient, and professional — we truly appreciate your kind words.

We look forward to working with you again.

Parachute Law

Rated 5 out of 5 stars

Trusted, Respectful and Collaborative

I very much appreciate and appreciated Parachutes due diligence when hanfling out recent land / Title verification. They go to great lengths to make sure the security checks are spot on and are on hand to guide you through any difficulties you have through the process and I hasten to add, very patient, as sometimes processed aren't always easy to navigate, however Parachute do understand and offer every support along the way.
Thank you again for your guidance Lucy.

February 27, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Anne,

Thank you so much for your thoughtful feedback. We’re really pleased to hear that our due diligence and security checks gave you confidence throughout the verification process.

We understand these procedures can sometimes feel complex, so it’s wonderful to know you felt supported and guided every step of the way. Lucy will be especially grateful for your kind words.

Thank you again for placing your trust in Parachute Law.

Parachute Law

Rated 4 out of 5 stars

Quick and easy process

Quick and easy process, solicitor Lucy was amazing and very helpful. Always kept upto date with the whole process. only downfall, they don't answer the phone, but will quickly message or ring you back.

February 24, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Jenni,

Thank you for your honest and thoughtful feedback. We’re so pleased to hear that Lucy was able to support you and keep you well informed throughout the process.

We also appreciate your comments regarding phone contact — we do prioritise scheduled appointments and written communication to ensure efficiency, but we always aim to respond or call back as quickly as possible.

Thank you again for your recommendation — it means a lot to us.

Parachute Law

Rated 5 out of 5 stars

Professional, Responsive and Stress-Free Experience

I have now used Parachute Law for the second time to obtain an Anti-Fraud Certificate, and once again their service has been excellent.

The team provided clear guidance and handled everything quickly and efficiently. A special thank you to Shai, who supported me through several steps of the process by email and phone. She helped resolve an issue with my document submission and arranged the certification call as soon as possible.

I would also like to thank Lucy, who made us feel comfortable during the certification call and provided the certificate within a few hours.

I highly recommend Parachute Law for their professionalism, responsiveness, and excellent client support.

February 12, 2026
Unprompted review
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Reply from Parachute Law Solicitors

Hi Marius,

Thank you so much for your detailed and thoughtful review. We’re delighted to hear that your second experience with us was just as positive as the first.

Shai and Lucy will be especially pleased to read your kind words — providing clear guidance, quick solutions, and a reassuring experience is exactly what we strive for.

We truly appreciate your continued trust in Parachute Law and your recommendation.

Parachute Law

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