Paradise Furniture UK Reviews 8

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Furniture Store

Written by the company

At Paradise Furniture, we believe that quality furniture should be affordable. We dedicate ourselves to providing exceptional quality with a modest price tag. With over 35 years of experience, we’ve built a huge network of suppliers globally. We also offer our own range of bespoke handcrafted furniture to ensure you will find the perfect pieces for your home. A wide variety of products is offered on our online store. Complementing any style from traditional to retro, we guarantee to work with our clients to find the perfect items to fit in their homes.


Contact info

3.4

Average

TrustScore 3.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute joke of a shop still waiting…

Absolute joke of a shop still waiting on my refund from an order I placed before Christmas which has still not been recieved, as the goods I ordered they asked me to pick up I live miles away, everytime I rang nobody answered they replied to emails after 6pm and was always same person I asked them to bank transfer my money to be told they couldn't, so they rob your money as well as not getting your goods would not recommend at all

December 22, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

I made a mistake placing the order. Paradise quickly resolved this for me.
The quality and value of the product was exceptional.
Packaging was very robust for such a large product ( chaise lounge ) it arrived in Yorkshire in showroom condition.

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing customer service

Absolutely amazing customer service. I would give them 10 stars if I could.
They were so helpful with my questions, always answered promptly. I was in the process of moving and they were very understanding and helpful.
The quality is phenomenal! I honestly cannot fault them. I love my new chaise lounge. It has centre place in the lounge now. Thank you for such wonderful service and quality product!!

July 29, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing Company with genuine ppl

Ordered my beds from this furniture company and all I can say that I have only received 5* treatment. The service the time and high quality products that I have received is absolutely amazing. 100% will buy all future products from these wonderful people and totally totally recommend them!! Thank you so much for the high end service and products I wish you all the best.

November 4, 2023
Unprompted review
Rated 5 out of 5 stars

We custom ordered the Chesterfield mini…

We custom ordered the Chesterfield mini chaise lounge in our chosen colour and trimmings to match our room. They were very accommodating and turned the product around very quickly and had it delivered to house within a week of the order. They also sent us samples of the fabric before processing the order so we could see the colour of the fabric they would use in person.

Friendly customer service too.

May 21, 2023
Unprompted review
Rated 5 out of 5 stars

Pretty much perfect

I brought all my home furniture from here and it was pretty much perfect to be honest. The customer service was great and swift. They were ready to answer questions and help out where they could. I would definitely recommend them!!

May 2, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look