Paragon Skills Reviews 

1,167
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 359 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff and tutors for their exceptional support and guidance. Many highlight the professional and encouraging approach, which significantly boosted their confidence and helped them achieve their goals. The learning experience is frequently described as positive, with well-structured modules and helpful resources that are easy to understand. People appreciate the personalized attention, patience, and availability of the team, making their educational journey smooth and successful. However, some customers also noted initial challenges with previous tutors, which sometimes led to feelings of being disheartened or lacking necessary support. Despite these initial difficulties, these individuals ultimately found success and strong support once new tutors were assigned.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising tutors for their exceptional support,... See more

User experience

Users describe positive interactions with the learning experience, with many reviewers finding the programs... See more

Customer service

People report positive experiences with customer service, highlighting the consistent support, guidance, and... See more

Service

Reviewers mention positive feedback about service, highlighting the exceptional support and high quality of... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the learning and personal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The modules were clear, well-structured and easy to understand. My tutor Jolene Hornsby went above and beyond - she stayed in regular contact, made sure I never fell behind, and gave me the confidence... See more

Company replied

Rated 5 out of 5 stars

My tutor Joanna Heritage has always been really supportive and helping me to achieve the best that I can. When I had some time off with a serious illness, I came back to work and she was still saying... See more

Company replied

Rated 5 out of 5 stars

My trainer Joanne heritage was amazing throughout my training right through to the end. I could not thank Joanne enough for all her support and encouragement when I needed the most. I never thought I... See more

Company replied

Rated 5 out of 5 stars

I am currently working through Level 3Teaching Assistant along side Functional Skills 2 Maths and English. My Tutor Rifat Kauser has been an amazing support and mentor so far. She has made a real ef... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Apprenticeship Center
  4. Education Center
  5. Educational Institution

About Paragon Skills

Written by the company



Health & Social Care Childcare & Education Professional Services About us Get in touch

About Paragon Skills

When learners succeed, employers’ benefit. We provide apprenticeship training at a national level developing the workforce of the future. We are a highly motivated and energetic team, committed to making sure that we have the right learner on the right course and work hard to ensure quality training with high learner pass rates.

We are passionate about providing opportunities for you to achieve and succeed in the career of your choice. So if you prefer practical experiences to classroom and textbook learning, Would appreciate being able to practice, use and develop your skills in a workplace setting whilst working as part of a team. Then an choosing the Apprenticeship pathway could be for you?

Factors to consider:

Level – You want the Apprenticeship to be rewarding and challenging, but not so hard that you want to give up. Make sure you pick an Apprenticeship that teaches you new skills.

Sectors – Based on you interests and skills, narrow down your options.

Our focus on delivering quality apprenticeships that are relevant to our employer partners speaks for itself in our outstanding results and feedback...

71.4% success rates (compared to an industry average of 51.8%) 9.1 out of 10 learners would recommend us to a friend or family member 8.8 out of 10 employers would recommend us (compared to an industry average of 5.8 out of 10)

Are team are extremely passionate about apprenticeships, and there is not much we don’t know around them, so if you have any questions reach out using the contact details below.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,167)

351 reviews in the last 12 months

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Rated 5 out of 5 stars

Everyone was so nice and supportive

Everyone was so nice and supportive, all my workshop tutors and my tutor was amazing and so supportive. The system was easy to use and understand.

July 21, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Emma, we’re so pleased to hear you felt supported throughout your apprenticeship and found the system easy to use and understand. It’s wonderful to know our tutors and workshop team helped make your learning experience so positive. Wishing you every success for the future.

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Rated 5 out of 5 stars

An amazing tutor got me through

I can't recommend Joanne Heritage highly enough. She is an amazing, talented, and incredibly knowledgeable course tutor who goes above and beyond to support every student. Joanne has a wonderful way of explaining even the most challenging topics, making them easy to understand and helping everyone feel confident in their learning.

She is truly inspiring, encouraging, and motivational, always believing in her students and pushing them to achieve their full potential. Her patience, understanding, and supportive nature create a positive learning environment where everyone feels comfortable asking questions and developing their skills.

Joanne's passion for teaching shines through in every session, and her enthusiasm is infectious. Thanks to her guidance, encouragement, and expertise, I have grown in both knowledge and confidence. I feel incredibly grateful to have had Joanne as my tutor and would highly recommend her to anyone looking for an exceptional learning experience.

July 21, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Ronald, we’re so pleased to hear you had such a positive and supportive learning experience. It’s wonderful to know our team helped make challenging topics easier to understand, while building your knowledge and confidence throughout your apprenticeship. Wishing you every success for the future.

Rated 5 out of 5 stars

My tutor Joanna Heritage

My tutor Joanna Heritage has always been really supportive and helping me to achieve the best that I can. When I had some time off with a serious illness, I came back to work and she was still saying that I could still complete my apprenticeship. Im not sure that I could have done this without her help

July 22, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Gavin, congratulations on completing your apprenticeship. We’re so pleased to hear you felt supported and encouraged throughout your journey, especially after such a difficult time away. It’s wonderful to know our team helped you believe you could still achieve your goal. Wishing you every success for the future.

Rated 5 out of 5 stars

​"I recently finished my Level 3 Adult…

​"I recently finished my Level 3 Adult Care through Paragon Skills, and the journey was exceptional. Balancing study alongside work can be challenging, but my tutor, Charmaine, made the entire process smooth and manageable.
​She was always there to answer questions, guide me through assignments, and provide insightful feedback that really helped me improve. The quality of learning and level of personal support from Paragon Skills exceeded my expectations.
Thank you!"

January 8, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Karunakar, congratulations on completing your Level 3 Adult Care apprenticeship. We’re so pleased to hear your journey was such a positive experience and that you felt supported while balancing learning alongside work. It’s wonderful to know our team’s guidance, feedback and personal support helped make the process smooth and manageable. Wishing you every success for the future.

Rated 5 out of 5 stars

My NVQ Journey

I highly recommend Jo Murray as an NVQ tutor. She was incredibly supportive, patient, and encouraging throughout my NVQ Level 3 journey. Her guidance was always clear, and her feedback was detailed and constructive, especially during my observation days, helping me understand both my strengths and areas for improvement. Jo was always punctual for observations, professional, and genuinely committed to helping me learn and develop.
I would also like to thank Tracy Howden for the warm welcome into Paragon Skills and for creating such a positive and supportive learning environment from the very beginning.
Thank you both for making my learning journey such a rewarding experience. Maybe Level 5 next! 😊

July 17, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Adekunbi, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear your learning journey was supportive, positive and rewarding from the very beginning. It’s wonderful to know our team’s guidance, feedback and observation support helped you grow in confidence and develop your skills. We’d be delighted to support you again if Level 5 is your next step.

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Rated 5 out of 5 stars

Recently qualified through Paragon skills, tutored by Kirsty Welding.

I have recently completed my NVQ Level 3 in adult care with Paragon skills, it was a really interesting course that helped fill some gaps in my existing knowledge and reinforce other areas I had an understanding of already. The learning platform utilised by Paragon is very easy to navigate and allows you to monitor your progress and set your own pace.
My tutor, Kirsty Welding, was not only a genuinely lovely person, but really knew her field and was able to deliver information in a variety of ways until she was sure I understood everything correctly and if ever I needed to contact her about anything, she was always quick to respond. I would happily recommend Paragon skills as a training provider and would definitely recommend Kirsty Welding as tutor.

June 16, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Hugh, congratulations on completing your Level 3 Adult Care apprenticeship. We’re so pleased to hear you found the apprenticeship interesting, easy to navigate and valuable in building on your existing knowledge. It’s wonderful to know our team’s guidance and support helped make your learning experience so positive. Thank you for recommending Paragon Skills, and we wish you every success for the future.

Rated 5 out of 5 stars

I recently completed my Level 4 Lead…

I recently completed my Level 4 Lead Practitioner in Adult Care qualification. Although my journey began with some challenges, including changing tutors and taking a break from studying, everything changed when I was assigned Sarah Conebar as my tutor.
Sarah is approachable, knowledgeable, and incredibly supportive. She provided excellent guidance throughout my learning journey, helping me understand requirements, complete assignments, and build my confidence. Her encouragement and positive attitude made a real difference, particularly during times when I doubted my own abilities.
Sarah also provided exceptional coaching and support in preparation for my End Point Assessment, ensuring I felt well-prepared and confident. Her commitment to my success, combined with her professionalism and genuine care, helped me achieve my qualification.
I am extremely grateful for Sarah's support and would highly recommend her as a tutor. She has been a positive influence throughout my learning journey and has played a significant part in helping me achieve my goals.

July 20, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Katie, congratulations on completing your Level 4 Lead Practitioner in Adult Care apprenticeship. What a fantastic achievement. We’re sorry to hear your journey began with some challenges, but we’re so pleased our team was able to support you, build your confidence and help you feel prepared for EPA. Wishing you every success as you continue to grow in your adult care career.

Rated 5 out of 5 stars

​Completing my Level 3 Care Diploma has…

​Completing my Level 3 Care Diploma has been an incredibly rewarding experience. The course itself is fantastic well-structured, comprehensive, and packed with practical knowledge that I can directly apply to my day-to-day work in health and social care. It has completely changed my approach to person-centred care and given me a massive confidence boost.

​I truly couldn't have done it without my tutor, Harisa Ahmed. Harisa has been absolutely amazing from day one. Her guidance was always clear, her feedback was incredibly constructive, and she always took the time to support me whenever I hit a tricky module. Knowing I had someone so knowledgeable and encouraging in my corner made a world of difference

June 27, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Muhammad, congratulations on completing your Level 3 Care apprenticeship. We’re so pleased to hear the apprenticeship has been rewarding, well structured and full of practical knowledge you can apply in your role. It’s wonderful to know our team’s guidance, feedback and encouragement helped build your confidence throughout your journey. Wishing you every success in your health and social care career.

Rated 5 out of 5 stars

Excellent Support to Achieve….

When I first began my diploma I was quite overwhelmed with the amount required to complete all the modules. The support from my tutor was very helpful and she explained things in detail and the requirements needed for each assignment. At 50 years old, a mum to 3 children and working full time as a team leader, taking on such in depth learning was very daunting and sometimes stressful but I managed it and completed my diploma with 2 Distinctions of which I am very proud of.
This could not have been achieved though without the support of Heather Evans. Her support throughout the workshops was inevitably the most significant and crucial aspect of my results. Her knowledge and expertise at what was expected of me really put me at ease and I am very grateful for everything she taught me and supported me with to achieve my goal.
The workshops are vital in completion of the diploma and hold a lot of important information that support the modules, I would highly recommend attending them all.
The EPA Situational Judgment Exam, focuses (I feel) on care home settings, for which are not always relevant to my field of work (Community care), but when attending the workshops the input and information other students contributed to the group gave me insights into their working environment which then supported my learning and the answers to complete my module reflections and my EPA Exam.

Thank you to Heather, Judy and Luke for all your hard work and support during the workshops and also my Tutor Tracey for all the support in my completion of my diploma.

I would highly recommend Paragon Skills to anyone undertaking a diploma and always ask for help if you are struggling as the support is amazing.

July 18, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Veronica, congratulations on completing your apprenticeship with two Distinctions. What an amazing achievement, especially while balancing work and family commitments.

We’re so pleased to hear you felt supported throughout your journey and found the workshops valuable in building your knowledge, confidence and EPA preparation.

Thank you for recommending Paragon Skills, and we wish you every success for the future.

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Rated 5 out of 5 stars

I did a level 3 apprenticeship

I did a level 3 apprenticeship. I had fully support of my tutor Joanne Heritage, without her guidance and her advice I couldn't have made it. Because of her my assessment is a Distinction. Thank you Joanne Heritage. ❤️🤗

July 17, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Georgiana, congratulations on completing your Level 3 apprenticeship with a Distinction. What a fantastic achievement.

We’re so pleased to hear you felt supported and guided throughout your journey, and that our team helped you reach such a brilliant result. Wishing you every success for the future.

Rated 5 out of 5 stars

Excellent experience.

Working alongside Paragon has been a positive experience. Especially working with Miriam Da Silva Angelico, who is a reliable, consistent, highly motivated tutor and we appreciate her dedication to assisting staff at Walton Heath Manor pass their Diploma's.

July 16, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Walton Heath Manor team, we’re so pleased to hear working with Paragon Skills has been such a positive experience. It’s wonderful to know our team has provided reliable, consistent and dedicated support to help your staff progress through their apprenticeships. We’re proud to support your team and their continued development.

Rated 5 out of 5 stars

I just want to say a big thankyou to…

I just want to say a big thankyou to Jolene Hornsby. She helped me so much with my course and made the modules a lot easier to finish. Whenever i was stuck, she explained things simply so i could understand . I am really glad i had Jolene as my tutor.

July 14, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Aisha, we’re so pleased to hear you felt supported throughout your apprenticeship and that our team helped make the modules clearer and easier to complete. It’s wonderful to know the guidance you received helped build your understanding and confidence. Wishing you every success for the future.

Rated 5 out of 5 stars

I am grateful and thankful to my Tuitor…

I am grateful and thankful to my Tuitor Kate Underwood for all her help. She’s always available to help.

July 13, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Ezenwangwu, we’re so pleased to hear you felt supported throughout your apprenticeship and that our team was always available when you needed help. Wishing you every success for the future.

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Rated 4 out of 5 stars

My tutor Harisa Ahmed was very helpful…

My tutor Harisa Ahmed was very helpful after a rocky start she guided me through my apprenticeship and helped me finish more comfortably, very informative to let me know what to expect next. Thankyou Harisa

July 8, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Diane, congratulations on completing your apprenticeship. We’re sorry to hear your journey had a rocky start, but we’re so pleased our team was able to guide you through and help you finish with greater confidence. Wishing you every success for the future.

Rated 4 out of 5 stars

My programme was for a year

My programme was for a year. And throughout, I got all the necessary support I could ask for and needed. Jolene Hornsby was my tutor and was very helpful throughout, she was always there for me and made the journey very comfortable for me. Thank you.

July 6, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Mr Oyedele, congratulations on completing your apprenticeship. We’re so pleased to hear you received the support you needed throughout your journey and that our team helped make the experience comfortable and positive. Wishing you every success for the future.

Rated 5 out of 5 stars

I have just completed my level 2 course with Paragon Skills. I appreciate Naomi for her patients during the workshop. I specially appreciate my tutor Harisa Ahmed for her support.

I enjoyed the training I received through all the staff support through Paragon Skill. It gave me more confidence in support/caring at work and environment.

July 9, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Deborah, congratulations on completing your Level 2 apprenticeship. We’re so pleased to hear you enjoyed your training and felt supported throughout your journey. It’s wonderful to know the learning helped build your confidence in your care role and working environment. Wishing you every success for the future.

Rated 5 out of 5 stars

Positive

I would like to thank the Paragon skills team they are great individuals who have helped me achieve my goals . I would mainly like to thank my tutor, Harisa Ahmed , she was always available when i needed her and helped me improve immensely.

June 25, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Magdalena, congratulations on achieving your goals. We’re so pleased to hear you felt supported throughout your apprenticeship and that our team helped you build your skills and make strong progress. Wishing you every success for the future.

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Rated 5 out of 5 stars

I really liked how my tutor Harisa helped me every step of the way

I really liked how my tutor Harisa Ahmed helped me every step of the way. She guided me through everything. It was very helpful and helped me better my understanding on different aspects of care. I also liked how in workshops everybody's views were heard and everyone was involved.

July 9, 2026
Unprompted review
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Reply from Paragon Skills

Thanks, we’re so pleased to hear you felt supported and guided throughout your apprenticeship. It’s great to know the learning helped deepen your understanding of care, and that the workshops gave everyone the opportunity to contribute and learn from each other. Wishing you every success for the future.

Rated 5 out of 5 stars

I did a Peer Support worker level 3…

I did a Peer Support worker level 3 qualification with paragon skills was brilliant learned so much and had constant support from Nicky.C always on the other end of phone or email.
Learned on the job really happy I did it and passed with flying colours.
Would recommend this to anyone to do

March 31, 2026
Unprompted review
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Reply from Paragon Skills

Thanks, congratulations on completing your Level 3 Peer Support Worker apprenticeship and passing with flying colours. We’re so pleased to hear you found the experience valuable, learnt so much on the job and felt supported throughout your journey. Thank you for recommending Paragon Skills, and we wish you every success for the future.

Rated 5 out of 5 stars

I had the pleasure of having Harisa…

I had the pleasure of having Harisa Ahmed as my tutor while completing my NVQ Level 3, and I couldn’t have asked for better support. Harisa was professional, patient, and always encouraging throughout my learning journey. She explained everything clearly, provided constructive feedback, and was always available to answer any questions I had.

Her guidance gave me the confidence to complete my coursework and stay motivated from start to finish. She genuinely cares about her learners’ success and goes above and beyond to make sure they understand every step of the process.

I would highly recommend Harisa Ahmed to anyone studying for their NVQ. Thank you for all your support and encouragement. it has been greatly appreciated!

July 8, 2026
Unprompted review
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Reply from Paragon Skills

Thanks Mubeen, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear you felt supported, encouraged and guided throughout your journey. It’s wonderful to know our team’s clear feedback and reassurance helped build your confidence and keep you motivated from start to finish. Wishing you every success for the future.

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