paramountplus.com Reviews 

3,742
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 762 reviews, most reviewers were let down by their experience overall. People frequently complain that the streaming app constantly freezes, crashes, and experiences severe buffering issues during playback. Customers also find it extremely frustrating that the interface is difficult to navigate, and the service fails to remember where they left off in a show. The minority of people were satisfied with the content selection, mentioning that they truly enjoy the available show lineup. Some reviewers also shared that they were able to watch videos on their devices without encountering any annoying playback issues or glitches. However, the vast majority of consumers remain deeply disappointed by these persistent technical flaws.

What people talk about most

User experience

Reviewers mention negative feedback about user experience, highlighting constant buffering, frequent... See more

Application

Consumers express deep frustration and dissatisfaction regarding the app performance, frequently citing... See more

Subscription

People report negative experiences with subscription, consistently highlighting ongoing frustrations with... See more

Service

Reviewers highlight negative aspects of service, frequently expressing deep dissatisfaction with the... See more

Marketing

Clients share profound dissatisfaction regarding marketing strategies, consistently reporting an excessive... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Some good content, but whilst I haven’t experienced the buffering issues others mention, I do find it the most difficult platform to control. Even simple operations (like pause) that work smoothly on... See more

Rated 1 out of 5 stars

I have a Paramount Plus account along with Xfinity TV. Even though I pay for Paramount Plus plus it's very difficult to get what I want to watch. It says I have an account but I can't access anything... See more

Rated 1 out of 5 stars

Awful Streaming service! Cuts out every few minutes, switches my TV off, followed all the steps paramount tell you to when this happens and it does absolutely nothing! 8 times during a one hour progra... See more

Rated 1 out of 5 stars

The absolute worst! There's no way to watch your shows because as soon as you get into the show it starts buffering and doesn't stop no matter what you do. Instead of buying BET they should've taken s... See more


1.2

Bad

TrustScore 1 out of 5

4K reviews

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1.2

All reviews

(3,742)

979 reviews in the last 12 months

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Rated 1 out of 5 stars

POS…Wish I Could Rate 0

Seriously, the worst app ever! All other apps work just fine but Paramount+ has to be restarted 1 million times just to get through one episode of a show. It is not a single incident! It is always like that! They should be ashamed of themselves for charging people for this crap!

July 5, 2026
Unprompted review
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Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could. Total bullshit. I got an annual subscription, it took me over two hours to get through ONE episode of a show that had a run time of 47 minutes…crash, glitch, ad screen froze, reset, error, restart, error, show back on, crash again… cancelled my subscription. Shame on you Paramount

July 5, 2026
Unprompted review
Rated 1 out of 5 stars

Twenty Six Commercials Per Hour Way Too Much

Great content, but ruined by excessive ads.
I really enjoy the show lineup on Paramount Plus and haven't run into any technical glitches or playback issues. However, the commercial load is completely unbearable—sitting through 26 ads for a single one-hour episode is a dealbreaker. Even though I get the service for free through my Bank of America account, the constant interruptions just aren't worth my time. I'll be canceling.

July 4, 2026
Unprompted review
Rated 1 out of 5 stars

The pits

The pits. Why pay for something that works 50 percent of the time. No emails to complain to.

July 4, 2026
Unprompted review
Rated 1 out of 5 stars

Worst app ever

Worst app ever. They shouldn’t be allowed to have the content they do and run an app so poorly!

July 3, 2026
Unprompted review
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Rated 1 out of 5 stars

Where is the ZERO star option?

Where is the ZERO star option?? Do y'all even have employees? Who the hell is running y'alls streaming service cause it's literal dog shit. Freezes, nothing will load, you try to rewind or fast forward, you might as well kill yourself. I signed up and cancelled my account within 5 minutes.

June 30, 2026
Unprompted review
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Rated 1 out of 5 stars

Use a different service!

You don't get your full month of viewing, I cancelled my subscription so I wouldn't be charged again and was not able to watch anything after I cancelled, despite me paying for the full month and despite Google play saying my subscription will end on x date.
Use another service.

June 30, 2026
Unprompted review
Rated 1 out of 5 stars

We subscribed to Paramount+ about a…

We subscribed to Paramount+ about a month ago. We are canceling tomorrow.

The reason why we are canceling is because we are paying a premium price for a premium service and literally every five minutes of watching any of their streaming shows, up pops another two minute commercial.

There are plenty other streaming services out there they charge a lot less monthly subscription fee, and play one minute commercials maybe once every 15 minutes.

Paramount, take note. Your two minute every five minutes into the show commercials is a major rip off. Choose which side you stand with. Your subscribers or your advertising.It’s ridiculous! A two minute commercial every five minutes. Seriously Paramount+ can go to hell.

June 28, 2026
Unprompted review
Rated 1 out of 5 stars

I’ve tried a subscription twice

I’ve tried a subscription twice. Both times I couldn’t watch anything as it constantly buffered. What a waste of time and money. I canceled the subscription again and will never try it again.

June 28, 2026
Unprompted review
Rated 1 out of 5 stars

App and UI is still terrible in 2026

I decided to sibscribe for a month to watch a few things and so disappointed to see it's just as bad as in 2024.
The Android and Samsung TV app UI is very poor.
No way to skip to next episode whilst watching an episode (and no, I don't want to exit to the episodes list and go to the next one with such a slow interface).
The continue watching list does not update, making the lack of a "next episode" button even more important.
There is still no screen preview when fast-forwarding (FF) or rewinding (RW) so you have no idea where you are.
Also, terrible lag after FF or RW- there is approx 7 second delay for playback to resume after pressing play from FF or RW.
More often than not, downloaded shows/films refuse to playback without an internet connection, rendering the entire point of downloading completely useless.
Sometimes even the app itself refuses to load without an internet connection, so unable to access to downloaded content.

June 27, 2026
Unprompted review
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Rated 1 out of 5 stars

I purchased paramount through Prime…

I purchased paramount through Prime Video. When I clicked on Dutton ranch it said that I would need to pay per episode. I tried to call paramount, but was only able to text help. They finally gave me a number to call for help. They said that I’d have to pay $5.00 to get help. I paid the 5.00 and the bank declined the purchase. They tried to charge $70. I’m glad that the card that I used is only used for online purchases and I transfer money into the account when using it. I’m going to cancel my subscription. I do not trust them.

June 27, 2026
Unprompted review
Rated 4 out of 5 stars

Tiny captions

A very good selection of titles to watch. HOWEVER, if you are someone who relies on captions, you will be in trouble. The captions are tiny, and there is no way to adjust their size. I don't watch Paramount Plus very much because of this. Eyestrain comes quickly, and it's hard to keep up with the plot trying to decipher the ity bity captions. Please enlarge or allow for selection of larger captions.

June 27, 2026
Unprompted review
Rated 1 out of 5 stars

Paramount is the worst streaming app…

Paramount is the worst streaming app that there is. If it wasn’t for the Taylor Sheridan shows that I enjoy watching, I would cancel them. I can’t wait until Sheridan moves his programs to NBC. Then I can cancel Paramount. Since it is so bad, I assume they have Bari Weiss in charge of Paramount too.

June 25, 2026
Unprompted review
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Rated 3 out of 5 stars

Stuck on commercial s

Wow it has taken me 2 hours to watch a 45 minute show because I go back to get parts I missed. The going back it’s commercial, then when u go forward it’s a commercial, oh but I’m not in right spot another commercial, then I finally find spot and it’s another commercial. All the other stations do not do it like that. Thankful it’s only a 2 month trial.

June 25, 2026
Unprompted review
Rated 1 out of 5 stars

1 star only because I can’t give it 0

1 star only because I can’t give it 0. Holy cow what a waste of money ! DO NOT BUY THIS STREAMING SERVICE . It’s good for one time and they will never add movies again. Hope someone reads this and decides not to get it. Massive regrets as I keep subscribing over the past few years on and off to see if anything is added. NOPE. SMH garbage

June 23, 2026
Unprompted review

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